ADT Security Services

unknown

ADT Security Service does a very good job monitoring my alarm system and I have been happy with them. I was very pleased when they respond in a timely manner and I would recommend them to anyone.

ADT Security Service does a great job of explaining how my alarm system works. They don't provide regular checkups on our system unless I call them and ask them to. If I need them to, they will come out right away and check on our system. I have not experienced any false alarms since I have started using them.

We're quite pleased with ADT, and have no complaints. If we've had any false alarms, they answer right away. Once they had to make some sort of adjustment from within their office to adjust some code.

ADT Security Service did do a good job when I used them. I ended up making them come out and take the system out because I live in a pretty safe neighborhood. I really didn't think that it was worth the money that I was paying. I did think that their price was very expensive.

Our system was not recognizing a code we had been given and we spent three hours with them on the phone trying to correct the problem. The first time, they were able to help us, but this time no one knew how to correct the situation. They suggested that we cut some wires, but we didn't want to start a fire. Because of this, we will not renew our contract with them.

ADT Security Service does a great job for us. We have never had any problems with them. I personally have not talked to anyone from the company as my husband handles all of that. He also handles the billing so I am not sure the cost of their service. I do feel very safe having them watch over our house.

ADT did a fantastic job. The workers were very nice. I have not had any problems with the system since it was installed. Everything seems to work properly. The pricing is reasonable. The installation was free and I pay them monthly to keep the service. I feel very safe with ADT and plan to keep them around for a while.

The alarm system was installed in a day by two knowledgeable service men from ADT Security and everything has been fine since. The company is professional and whenever we set the alarm off by accident they give us a quick call to see if everything is alright. They will continue to monitor our system for as long as we need them to and we are pleased with our new security system.

ADT Security Service had tried to charge for two false alarms. They never tried to call the three contact members that I provided them. I was never even contacted either time as well. I feel according to our contract, they failed to provide the service that I paid for. I do not use them anymore. They did charge me on a quarterly basis.

ADT Security Service did a good job of explaining exactly how my system works. They do provide monthly checkups on my system. I am covered under their guarantee if there is ever a problem; they take care of it. I have been completely satisfied with their service and I have not experienced any false alarms up to date.

ADT Security Service did not do a very good job installing our monitoring system. The installer disconnected my freezer and ruined some of my perishables. Once I called to have repairs done, they did make an appointment with me, however nobody showed up to do any work. I called again and an installer finally came out and made an assessment but never came back to do the work.

ADT Security Service is a wonderful company. We haven't had any false alarms but we have contacted them many times in the past with questions about our system. They are always polite and very helpful. They explain things so we can understand what they are telling us.

I have been very satisfied with the services as I can always call them and they are more than happy to answer any questions that I may have. ADT Security Service does a great job of explaining how exactly my alarm system works. They do not provide me with regular checkups on the system; however I have not had any problems with it. I have not had any problems with false alarms.

ADT Security Service is a very good company as they make us feel very safe in our home. Every time we have a false alarm, they call within thirty to sixty seconds and we know they are right on top of things. The staff is very friendly and answered all of our questions. The reason I gave them a couple of B ratings is I think that the price is a little high.

ADT Security Service provides us with very good service. We have had several instances in which we have had false alarms however they call right away to check on us. They are always very polite on the phone. We have been using this company for quite some time now and they provide a good sense of feeling safe.

I have been with ADT for many years. I have never had any problems with them or the system. Recently my system was going on and off for no reason at all. ADT came the very same day and repaired it for me at no charge, I think it was just a minor wiring problem. They were not here very long and I have not had the problem since. I feel safe with ADT; they tend to come very quickly when there is a problem. This is a very great thing to know about them.

ADT didn't charge for the installation and explained exactly how it works very well to us. They will also provide maintenance and monitoring. We've had no false alarms since the installation and are quite happy with it.

ADT Security Services did a good job installing our alarm system as they hid everything well. They thoroughly explained how to operate it, and told us that if we weren't sure of something to take our time and make sure we understood it completely. They installed the sensors high enough so that our pets wouldn't set it off which was very nice. They seemed to be very patient with us.

I figure I m wasting my money on a security system. The first time the alarm went off, I called them and it took them forever to get here because they got lost. They went to South Las Vegas and wasn t even in the right town. I figure by the time they got here, if it was a real burglar, he d clean me out and be sailing the Atlantic. They also have me on a two- year contract, but the prices are reasonable. I paid six hundred dollars for the system and thirty- eight dollars a month for the service.

The technician was efficient, and did not damage anything, during the installation. The whole job only took two hours, and he explained how the system worked. The tutorial he gave us, described how to program another code every year or so. We have not had any false alarms, and it makes us sleep better knowing it is there. They come to our house to check the system on an occasional basis.

The technician was very informative, about the workings of the system, explaining everything in detail. He did not have any problems with the installation, which lasted a little over an hour. Up to this point we have not had any false alarms, and we reserve the right to call them for repairs, or a check up any time we want.

The installation was quick and easy, and we were giving a short tutorial, in case any problems arose. We have been with ADT for three years, and have no plans to switch. They have given us excellent service, and my wife feels much safer with the system in place. We can change the pass code any time, and we receive an occasional call form them, to make sure it is operating properly.

ADT Security Services Center was very helpful and explained how our alarm system operated when they installed it. We felt they did a good job installing it and have not had any problems whatsoever with our alarm system.

ADT did a wonderful job with the installation. I was very pleased with everything; however, I did recently switch companies because I had found a cheaper provider. I paid them monthly for my service. There was absolutely nothing wrong with ADT. They were very great people. I was explained in detail everything to expect if there were any problems. They explained what they do if someone were to intrude. They explained how to turn the system off and what to do in a false alarm; I felt very comfortable with them. I would hire them again if there pricing would go down lower than what I have now.