A Better Plumbing, LLC

I called this company on 2 separate days and left a message both times. They never returned my phone calls.

This company, out of the three I called, was the most responsive, taking more time to do a careful evaluation and give me detailed explanations through every step of my repair. They were also the best priced. I worked with five employees over the course of the big job, and every single one was friendly and professional. The first job was done quickly and well - however, there was a complication. The person I hired to repair the holes left in my walls caused one of the new pipes to burst. We called A Better Plumbing about the emergency, and they were at my house within 15 minutes, and repaired the broken pipe within an hour. It's easy to praise a company when everything goes smoothly, but when things go unexpectedly, that's when you get to see what kind of company they really are. They exceeded my expectations in every way.

From the moment the phone was answered at their offiice I knew I was in the hands of well trained professionals. The person answering the phone was pleasant, cordial, informative, asked what problems I was experiencing and provided me with the estimated arrival time of the plumbing tech. When the tech (Jerry) arrived he briefly interviewed my wife and I to determine what problems we were having and said he would take care of the problems as soon as possible. True to his word he cleared the clogged drains after a lot of hard work, then inspected and ran the rest of the plumbing system to ensure there were no undiscovered problems. Before leaving Jerry did a great job of cleaning the work site including the kitchen sink of the debris from the clog. Seeing that we were busy with painting and renovations he was kind enough to hook up our clothes dryer (thanks Jerry).

He showed up on time, made as small a hole as possible in the ceiling and finished an hour before he estimated. Cleaned up and did a good job.

They were on time and ahead of schedule. Their pricing was good. They completed the job in a timely manner. They answered all of my questions. They were very good.

They do a great job. I give them an A+. They are very nice guys with great service. They were fast and very affordable.

A Better Plumbing is very professional and they did a excellent job. I would use them again for sure.

I've called other plumbing companies and have been totally disappointed with the salesmen that come to my home. The pricing was outrageous! A Better Plumbing informed me that they do most of their basic plumbing services for less than $200.00. I then decided that instead of wasting my time with free estimates, it was well worth it to skip the extra step in the process and hire A Better Plumbing to do the job. I was convinced when I dicovered A Better Plumbing has not a single complaint with The Better Business Bureau. For the small charge of only $395.00 A Better Plumbing installed my new sink, faucet, disposal, dishwasher, and all of the drainage piping in and under the sink. I was more than grateful to finally have a professional and efficient company come to my home and show such care to ensure the quality of the work provided. I definitely reccomend A Better Plumbing to everyone and am very certain they willl be just as happy with the pricing and convenience A Better Plumbing has demonstrated. I am very impressed with A Better Plumbing!

I contacted them using the e-mail address on Angie's list and provided them with the problem I was having and my contact information. A Better Plumbing never called back so I called them directly. I got a recording stating that they were busy on the other end and to leave my name and a contact number and they would get back to me. I left a message describing the problem I was having and requested that they please call me back but they never did. I selected them because of the reviews on Angie's list as well as other sites. Needless to say, I was disappointed that they never contacted me.

They came out two hours after I called. We use 28,000 gallons of water a day. They found the leak and rerouted the water. They stayed until they found the leak and fixed the entire problem. It took them about six hours to finish the work. They also cleaned up. It looks better than before. I'll be using them again next week.

they gave ridiculously high estimates... about double the independent folks who i dealt with. got the job done by another company and had no problems.

Our kitchen sink was not draining. After our rooter guy could not clear it I called around Las Vegas for a diagnosis. I found quotes of $250 and $275 just to come out and camera the lines. I then found A Better Plumbing, they said they would come out and look at it for a minimum fee that was far better than the franchises I had called earlier. Once Monte and Jerry found the blockage it was fixed expeditiously. I give my highest recommendation to A Better Plumbing in Las Vegas Nevada.

The installation was done very well and at the quoted price. I was very pleased with the response time and the quality of the work. I gave an overall rating of B because I aske the installer for a quote on some additional work. He took pictures and my e-mail address and said I should get a quote the next day. Since it was a Friday I expected the quote on Monday. I didn't get anything in the morning so I called and spoke to Carla who promised me a quote by the end of the day. This is the next day and I still have not received a quote.

Jerry was on time and informed me about his arrival 30 minutes in advance to say he was on his way. This company takes pride in good service.

Theirs was the best price out of the three bids that I got. Jim was the person that I worked with specifically. They were very professional and showed up on time. They were very knowledgeable and stayed with me through the process. After they performed the work they made a follow-up call to make sure that everything went okay because they required an inspection. They were honest and provided excellent service. They were just outstanding. I am going to use them again. I

Excellent. He came on time. He was very professional and friendly. When I explained the problem, he told me it's probably not as major of a problem than I think it is. He knew that I had no pipes under my floor, so there were no reason to tear up my floors. He figured out the problem when he was flushing my toilet and I could feel the water squeeshing under the tile floor. He removed the toilet put a new wax ring, flunge, bolt, caulked around the toilet.

I botched my diy job of replacing the toilet angle valve, still had a leak so went outside to turn the water off again when I saw A Better Plumbing truck drive by my house. I tracked the truck down around the corner, turns out Monty is a neighbor 3 blocks away. Rang the doorbell. Monty was about to take his daughter to a movie, but came over and fixed me up in about 10 minutes and showed me what I had done wrong. A really nice guy. They don't come any nicer. Can't beat the price. I've used a lot of plumbers since I bought this house 20 years ago, and have never come across anyone as good as this. Absolutely pleasant. 100% professional. The very best. .

Did not respond for request for estimate.

This is the best company I have had the pleasure of working with. I actually hired them because of all the comments i found all over the web about them. Carla the office manager is AMAZING with scheduling. When these people say they will be there. they are there. really it was the most painless experience. i called they said they would be there. they were. they did their job and everything really worked. the prices were fair for the amount of work they did. easy to work with. just amazing all the way around. i have them on speed dial just in case i ever need a plumber again! i will never go anywhere else!

The plumber’s name was Jim. He was personable and knowledgeable. A-Better Plumbing Co. was professional and the quality of their service was excellent. They also provided quality customer service and we had good interactions with them. We liked them.

In preparing the guest bathroom, which doesnt see much use, for family coming into town for Christmas I had flushed the toilet and heard a spraying sound as the water re-filled the bowl. The water reached its regular height and the sound stopped then started again along with the sound of water running. After a closer look I realized that the tank was draining out (no idea to where), which activated the tank refill. This cycle was happening at a somewhat slow, but alarming rate. No water was leaking anywhere, so it was not a dire emergency. Then I found that the water in the shower flowed great when it was on 'cold', but when you pushed the lever to 'hot', flow would abruptly stop on both the faucet and the shower head. I couldn't imagine my in-laws arriving from the east coast in less than 2 days and wanting to take cold showers in the middle of December. I had come to grips with the fact that the odds finding a plumber that was not swamped so close to the holidays who wouldn't charge me an arm and a leg were not in my favor. It was already late, so I did some quick research online and found A-Better Plumbing Company. Well passed closing time, I was glad to see that I could send them a message online. I described my problems as best I could and let them know of impending parental doom lurking on the horizon and sent the message off figuring I'd follow up with a phone call in the morning. Even before my eyes were completely open the next morning I found that they had already responded to my message and were about to call me as the hour became decent enough. Carla told me that Monte (the owner) was going to be in my area in the afternoon and could come take a look. She gave me the service fee for my area, along with the hourly rate (neither of which were marked up even though it was Saturday), and told me that I would get a call to let me know when they were on the way. I already had the checkbook ready to go when Monte arrived with his assistant. They were both very nice and very professional and listened to my entire description of each issue before jumping to work. The toilet was first as they thought they could see the problem, however as they started working they found the source of the issue was deeper and deeper. As time went by and parts stacked up I started to sweat a bit about the cost of parts as well as service. But for each part, he would show me what was wrong with it, how it was supposed to work, and how much it was going to be to replace, usually giving me options. In the end, they replaced just about everything but the porcelain. Finding the water flow problem took equally as long and was no less challenging, with many trips to and from the guest bath, the garage, or their van. Once they found the issue, it was just minutes before it was fixed. Afterward he gave me some tips on how to prevent similar issues and gave me a detailed invoice on parts and service. I still have 2 arms and 2 legs, and have used them again since.

Monte arrived at appointed time and was purely professional from start to finish and explained things to me. He was thorough and charged only time here not a full hour if initial time was over. He is truly an old fashioned worker and I would highly recommend him.

Monty has been a wonderful additional to my service provider list since our recent move to Las Vegas. I have found it very difficult to find truly dedicated service providers and Monty is great. He takes the extra time to explain the situation regarding repair options and rally has a solid knowlegde of varied plubming issues. He has installed and repaired for us, so we have really put him to the test.

Awesome job! Monte was everything one could want in a plumber and I intend to use him again soon on a number of other plumbing related work. His pricing was actually low enough and he ran into a few issues so I almost felt guilty for what I was receiving for the price! Everything is water tight and working perfectly. Can't recommend this company highly enough...in fact, I have referred him already to friends that are in property management, so I hope he doesn't get too busy to come back when I need him!

I called Monte on a Sunday afternoon telling him my garbage disposal was working but not draining any of the debris or water. In fact, the water was backing up clear to the other side of the house in the master bathroom (tub). I had called another plumbing company and they told me they didn't know what the problem was and that they would have to tear up the floor from the kitchen to the master bath to find out what was causing this problem. After hearing that, I immediately called Mr. Ervin of A-Better Plumbing Company for a second opinion. After talking with him for a few minutes, I asked if he could come over and take a look at the problem. He was there in less then an hour (we live on the other side of town) and told us the main drain line was clogged and all he had to do was snake it. Within minutes the problem was solved! Monte Ervin is friendly, extremely knowledgeable, and very professional. Best of all, he saved us hundreds of dollars!!!