A Better Plumbing, LLC

I bought a 57 year old house 2 years ago and have been updating it piecemeal since. As with old houses we hit a snag and called Monte in to help. One of the toilet's drainage pipe's rim (cast iron) was higher than than floor and would have required massive amount of shimming. Monte cut the pipe down (a dicey affair given the age of the pipe and difficulty of cutting through it) and avoided any damage to the glass shower doors a mere 2 feet or less away. He patched and finished the concrete around the hole and worked with me to allow the flooring to be put in before the toilet was installed. 2 toilets and 2 sinks and a hard day's work done, I have the bathroom I hoped for. I've used Monte's company for 12 years and have never been dissatisfied with the work.

Monte, Carla, Angel, and Logan were beyond fantastic. Excellent customer service, very professional, and conscious of our home and creating little damage. They were very clean while working and also cleaned up every evening before leaving. I highly recommend giving them a call!

We've had it with them. We've used them for years for our home and our rental home. But recently, for the past 4 times, it's taken them a week for every appointment. They've been late every time. They'd call at the last minute to tell us they're coming. They've been "fixing" our sink for the past 3 times in 6 months. Each time it's been for a different reason that the sink is leaking or so they claim so that warranties don't apply. We've paid hundreds if not thousands of dollars fixing a sink that they've had 3 chances to fix, each time charing us several hundred dollars. We've recently asked them to detach a simple hose from the washing machine for which they charged us $120 for! So they don't fix the problem and they over charge. We've had it with this company and will never use them again.

It just wasn't working. Apparently it was a bad valve or something, so the water would not flow through. He had to pull out the whole unit and replace the valve. For some reason, it prevented the water from coming out the bathtub spout and shower head. They're great. They were reasonably priced too. I talked to the dispatcher. Monte is the owner and I think she might be the owner's wife. They're both really, really nice and very accommodating. With the water heater I was like, "I need someone," and they got someone out right away. Monte is like, "Don't worry, we're going to take care of it. I'll get a guy out like within four hours." She had someone out immediately. Any time I've called in the past too, I know that she is like, "I'm going to get someone out to take care of you. Make sure you let me know if he isn't professional." They really are concerned about their technicians and the service and the treatment you're getting. Whenever they come out, their technicians are very friendly. We ask them to remove their shoes and they're very polite and respectful of coming to the house. He was able to take the time to explain what the problem was. That's what I like about them, they don't just like do it and are kind of rude. They're very good on the price.

In three bathrooms they did the toilets. They had to replace parts, the flappers, the handles and the internal components to the toilets. The guy was very friendly, he explained exactly what was wrong, what had to be replaced. I remember him being very friendly.

Called first thing in the AM and the office was great...customer service rep was very friendly and reassuring. Shawn was our plumber and they came out promptly the same day in the afternoon. I even received text updates as to his arrival and assessment for the repairs needed. Shawn was very kind to my wife and also very professional in his conduct and work. Great company and fair price. I've used them before and I will definitely use them again!

It went great they were on time, did a great job, no mess and were done in 45 minutes.

The bid for the job came through$200 dollars less than another company due to the fact that company did not have a pipe thread machine on their truck and pieces would need to be purchased at Home Depot. The attention to detail was great. He was very nice and professional ! I will use them again!

I use him all the time. I have used him for seven or eight years. He is phenomenal. Very thorough. Very reasonable price. They come out within 24 to 48 hours. They are family operated. They are very attentive to what you need. I would definitely use them again.

Our hot water heater conked out Friday, the day after Thanksgiving. Consequently, we were facing a holiday weekend without hot water! A-Better Plumbing had done a re-piping for us back in March and they did an excellent job--so why call anyone else??? I spoke with Carla who was able to get Mike out to install a new water heater, much to my family's relief. I will always recommend A-Better Plumbing. They have reliable, dependable, knowledgeable, and friendly professional staff, who know the meaning of providing great customer service.

Went well. Some previous work done by some clown was corrected. Mike took care of it . I always call A Better to fix it right

Mike showed up at 2:00 and was done by 2:30. The valves no longer leak, the faucet base no longer spins and is tight to the sink top. He took the time to check a shower faucet and answer by husband's question about replace just replacing the cold water faucet because manufactured homes sometimes have their own little quirks that stick built houses don't have. If you're looking for a plumbing service that can work on manufactured homes, this is the place.

From my initial contact with Office Manager Carla, to Master Plumber, Juan's first inspection, and having the job actually done, the A Better Plumbing, LLC team took the pain away from a high anxiety situation. Juan and Charlie arrived as scheduled and proceeded to lay down protective covering for the carpets and floors. Prior to starting the job, they re-did an in-depth detection to ensure that only one pipe had to be re-routed. Only until they were satisfied with their assessment did Charlie begin cutting the appropriate holes in the walls and to threadnew piping. These guys were patient, and answered all of our questions. They were clean, precise, efficient, and thorough. Before leaving the premises, they checked all faucets, dishwasher, toilets, and showers, to ensure all pipes were free of air and everything was working properly, including the hot water heater and water meter in the street. I just couldn't have asked for a better job.

Excellent service. Had hot water heater replaced on the same day I had a appointment scheduled. Prompt and great service. Will use again in the future.

The problem was fixed the same day we called it in. The technician showed up promptly and was well mannered and friendly. The problem was professionally fixed in no time. We were very happy with the service.

My water bill had been (at least) double for 3 months. After landscapers fixed 2 major leaks, the bill was still high. I checked Angie's list, and called 3 different and quot;leak detectorand quot; companies. I liked A-Better Plumbing Companie's web site, and how they recommended researching different plumbers before having the work done…..what to look for, what to ask, etc. I liked that they were a small and quot;family ownedand quot; business, and after talking with Carla, I felt like they were someone I could trust. Juan was able to come out the next day, and immediately identified the problem as the main water line. The work was done a week later. They had to dig thru mature landscaping, rock, and under a sidewalk to run the line. All was done in 1 1/2 days, and it looked like it did before they started. They included replacing the Anit-Siphon Pressure Vacuum Breaker at ho extra charge. There was a minor and quot;hiccoughand quot; with a faulty fitting with the copper piping in the garage. I called Carla at 10:00 at night, and Monte was at my house in less than 20 minutes to correct the problem. The job was finished the next day. They were kind and totally professional. I would definitely recommend them and will use them for any plumbing issues in the future.

Monte is the best he is very friendly concerned about your concerns. goes the extra mile to do you right. the man went out and purchased a better garbage disposal unit instead of the 1/4 horsepower with a 3/4 horsepower one and still kept it at 300.00 i will always use him in the future

It was very good. He gave me an alternative of doing the entire plumbing to the whole house which would have cost about $5000 or doing basically intersecting with the hot and cold water in the front part of the house. He gave me an alternative to do it cheaply yet an alternative to continue on if in fact there was a problem beyond there. What happened is the hot water connection for the house is up front and also the three of the four plumbing areas in my house. We hooked up the piping for the hot water right up front in the house where the front bathroom was. We didn't have to go spend another $3000 to go to the back bathroom and change the plumbing there too. Everything is okay so far.

The name says it all. Monte is a plumbing wizard. There was a surprise every step of the way and he was always on top of it. He treats his workers with respect and they return it with hard work. These guys worked and worked and worked until every piece of pipe was replaced and then rechecked everything to make sure nothing goes wrong. I was there with them the entire 5 days and Monte showed to me and explained to me everything they were doing and always checked with me when there were options. (Except I did not crawl under the house. Way too claustrophobic for that.) Monte has every piece of equipment a plumber could want, including a camera that squirrels through the pipes showing on a monitor their condition inside. This is not a contractor who sends a crew out and you never see him again. Monte is there the whole time making sure everything is done right, down to the last detail, and working right alongside his crew. This time we lucked out and got the right guys for the job.

I am so glad I called A Better Plumbing. They are a professionally run company who uses quality material.

my water bill had skyrocketed and the # of gallons used had really increased. I called A Better Plumbing told them my issue and they came out immediately. They were so quick to find my problem and then explained what options i had to fixing my leak. I chose to have my pipes rerouted above the ground. I was so pleased with this company's knowledge and ability to get my problem fixed so fast. I will definitely use this company again when i need a plumber

The job was done fantastically, very professional. We couldn't have been more pleased. We are so happy that we found a forever plumber to handle all of our plumbing needs. We highly recommend this plumber to all our friends and family. They are honest, reliable and priced right.

Arrived on time and performed all work as described. The repairs only took one hour to complete and the final price was less than quoted. The serviceman was extremely courteous and very knowledgeable about his trade. I would definitely use this company again.

Monte and Jim were very professional and worked very hard resolving the issue of not enough water pressure and hot water getting to my washing machine. It was a bit of a difficult issue to fix, but they persisted and everything has worked well since. I would not hesitate using their services again if needed

Good experience overall, I would more than likely call them again. Luis was a good guy and was more than willing to show me what the problems were and fully explain what he had to do and answered all my questions.