Sunset Auto Imports Service

Auto Service, Auto Inspections, Auto Transmission,

About us

If you're looking for quality auto repair in the Henderson, Las Vegas area , look no further. Sunset Auto Imports Service has a reputation for excellence in customer satisfaction and superior auto care. Since 1998 Sunset Auto Imports Service has been serving Henderson customers with a clean and friendly atmosphere. We are a family owned and operated business, our customers and their cars always come first. So if you're looking for a place to take care of your automotive needs give us a call at - 702-568-5353

Business highlights

27 years of trusted experience

Services we offer

We provide our Henderson clients with friendly, honest service on a variety of auto repair services including brakes, transmission, A/C, and engine repairs. Other services include oil changes, tune-ups, & radiator flushes. All our repairs use high quality OE products for long lasting results. You'll receive a free estimate up front. Our family owned & operated shop is fully licensed, insured, & state certified. For your convenience we offer rental cars, indoor storage, and shuttle services.

Services we don't offer

Unfortunately we do not offer paint/body services, tire repairs, or tire sales. We can refer you to one of our trusted associates for these services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 221 reviews

Linda S.
10/2012
5.0
auto repair
  + -1 more
They were slow to provide service when I arrived, and ended up taking care of a man who walked in 5 minutes after me before looking over to see that 2 people were already waiting. Since I had an appointment I thought that they would be able to look at my car right away and let me know what repairs were required. It actually took 2 hours before they called to tell me what was wrong. After that things improved and they told me that they could fix the noise without having to replace the muffler. They called and told me when everything was done. I felt that the price was reasonable for the work performed, and was happy that my vehicle didn't require more extensive repairs.
Description of Work: I asked them to evaluate a loud rattling noise from beneath the car, and perform an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Royce C.
10/2012
5.0
auto repair, radiator service, transmission repair
  + 1 more
Had the truck towed in and dropped in their lot. Had to get new tires and wheels, which they installed for me. They systematically went through items that needed to be done to get the truck running and smog certified. I was kept in the loop with every detail and all concerns and questions were answered. They are a great group of guys and have always been more than fair with me.
Description of Work: Have been going there for years with all my vehicles. They got my old truck running after it had been sitting for 12 years and couldn't be happier. They started from the ground up going through the engine, carburetor,brakes checked manual transmission, power steering and got us on the road with a big smile on my face. They all took an interest in getting my truck running and even gave me visitation rights during the process. We have some more minor work to be done and they will be the ones doing it. Will not let anyone else work on my cars and being a female that knows just enough about cars to ask the right questions they have always been honest and straight forward. Have recommended them to all my friends and have brought them new customers for life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mark W.
10/2012
5.0
auto repair
  + -1 more
Well done, on time, no need to take back for further work. I took another car there as well, same good experience. Very good about communications on all details, exact prices of parts and so forth.
Description of Work: Clutch repair plus replace interior rear view mirror on Mazda Miata.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Kamell A.
05/2012
5.0
auto repair
  + -1 more
I found them on Angie's List. This was the first time I used them. I called them back after having a break job because it was making noise. They told me to bring it back no questions asked. The owner did a road test with me, and they said they would take care of it. I still had a problem and took it back again. They had to put another part on the car and only charged me their cost for the parts and my car runs like new. They are wonderful people and do first class work. They stand behind their work, and you cannot ask for more than that. They are not cheap, but the quality is excellent.
Description of Work: They did my brakes for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

K. Leslie A.
04/2012
2.0
auto repair
  + -1 more
Sunset failed to perform diagnostic estimate or call me within the time promised and honor the original diagnostic estimate of $46. They kept me on hold for 20 minutes when I called to get an update on my car and then told me they had figured out that the AC was not working (duh) and they needed an additional 1.5 hours to diagnose the problem which would cost $147 dollars.
Description of Work: No services were performed.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Sunset Auto Imports Service
Member, our sincerest apologies that you were left on hold, that is unacceptable no matter how busy we are. Thank you for bringing that to our attention. As for the diagnostics, I would like to further explain, The $46 is for an A/C Service. When we perform an A/c service, we perform a mechanical inspection of all the components. We then attach gauges to check the freon level and pressures. If the system is low, we will add freon (freon is in addition to the service charge) and a dye to the system. An ultra-violet inspection is then done, that helps us pinpoint possible leaks. In your case, the system contained freon, and system pressures were good. The technician found the blower motor that pushes the air out for the air conditioning was not working due to an electrical issue. The $146 diagnostic charge, that your service advisor called about, was to trace down and diagnose the electrical problem. I hope this sheds a little light on the matter.

CYNDI S.
04/2012
5.0
auto repair
  + -1 more
They are awesome. Please see other comments under "services performed". Thanks.
Description of Work: I have been using Sunset Auto for several years as the primary caretakers of my 2001 Mercedes, Ethel. They have performed routine maintenance as well as repairs such as replacing the motor mounts. They always treat Ethel with respect and courtesy, and they treat me nicely, too! The manager, MD, is a man of his word and I would recommend them to anyone who has a vehicle they love as much as I love Ethel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane P.
03/2012
5.0
auto repair
  + -1 more
They may not be the cheapest, but they do very good work. They guarantee their work for a year. I have used them for 14 years. They are AAA recommended. They are very courteous. They are very satisfactory. The work is always done.
Description of Work: They fixed my car. They fixed my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Albert K.
03/2012
4.0
auto repair, car inspections
  + 0 more
I'm really pleased with their service.
Description of Work: I had a routine check up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Brooke B.
03/2012
5.0
auto repair, transmission repair
  + 0 more
My RX-8's clutch was not sounding right. The clutch pedal sunk in one time where I almost couldn't shift into gear. Called a few shops and brought the car there. They all told me the same thing, "its the clutch" but I didn't trust them. Started searching here in angieslist.com and found Sunset Auto Import Service. I called them and talked to MD about the car and my problem then dropped off the car the next day. (MD was awesome, very friendly.) A few hours later after dropping the car off, MD called and told me that the throw-out bearing was damaged and needs to be replaced, now the clutch had some wear on it but was told to go ahead and replace it since the transmission was already taken down. (I knew it wasn't the clutch!!!) After everything was done, MD called and said the car was ready to be picked up. I came in, picked up the car and every sound the car used to make (it had this rattling sound when I under power the car) had disappeared and all is back to normal. Awesome job Sunset Auto Import Service, I'll definitely bring back my car here and my other car and will also recommend them to others.
Description of Work: Throw-out bearing, clutch disc, pressure plate, and rear main seal were replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,320.73

Patrick M.
02/2012
5.0
auto repair
  + -1 more
My 2003 Hyundai Sonata LX V6 was hard to start. I also noticed the smell of gasoline in the cabin. I found Sunset Auto on Angie's List. The reports were good so I took the chance. I dropped off the car the next morning. Filled out a little paperwork. Reviewed it with the counterman, handed over the keys and got a free ride home. Got a call from "MD" later that morning. He reviewed their findings with me and quoted a price. He mentioned that I was very close to needing a new timing belt (according to Hyundai's maintenance schedule). Last summer, the Hyundai dealer where I bought the car had quoted me about $1000 to replace the timing belt. MD said it would cost about $75 for the belt (they would buy it from the dealer) and about $300 to put it in. I gave him the green light. They sent a shuttle later that afternoon to pick me up at home. Reviewed the bill with me and handed back my keys. The whole deal cost $650. I was very happy with the entire process. The car revs up instantly. I would use Sunset Auto again and recommend them to anyone.
Description of Work: Replaced leaky fuel pressure regulator, replaced timing belt, changed oil on 2003 Hyundai Sonata LX V6.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Eric K.
01/2012
5.0
auto repair, transmission repair
  + 0 more
Throughout the process the owner, Mike, was awesome. He was timely in calling to keep me updated on both the results from the inspections and status of the repairs. When parts distributor gave him the wrong parts and it would have to wait over the weekend to get the correct parts he called me right away to apologize and let me know that my car would not be ready on time. His fast response allowed me to adjust my plans for the weekend. The following Monday they had the parts and my car was ready as soon as I got off work. I will use them again for my 120k mile service tune-up, and any other work I may need.
Description of Work: Sunset repaired 2 leaks (transmission and rear differential) that I had a different place "fix" a month ago, unfortunately they didn't use the right seals and they leaks came back right away. Additionally they performed a 27 point inspection on my car and found issues with my car's oil cooler lines and driveshaft, which also were repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jay H.
12/2011
5.0
auto repair
  + -1 more
I've used them one time and it was a fine experience. Their price was fair and the quality of work was very good.
Description of Work: I used Sunset Auto Imports Service two months ago to repair the power steering in my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Dominique J.
11/2011
5.0
auto repair
  + -1 more
Sunset Auto repaired a mess up from someone else I hired who stated he was a mechanic. Sunset auto is very professional and after going through h*** with the supposed mechanic I hired before them, walking into their office was like walking into a sanctuary. I will always utilize this company.
Description of Work: Fixed wheel bearing, replaced axle head. replaced coolant sensor, did alignment, fixed rotor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Theresa H.
11/2011
5.0
auto repair
  + -1 more
Very good. Expensive but parts and labor are guaranteed for a year! They also gave me a ride home and offered to pick me up to pick the car up.
Description of Work: Fixed two oil leaks and changed oil.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tom K.
11/2011
5.0
The experience was excellent. They explained everything in detail to me, and what the costs where going to be. Because my car is so old I was told that some of the costs might exceed the quote I was given. I really appreciate knowing everything up front I don't like surprises when it comes to fixing cars.
Description of Work: I am restoring a 1981, Mercedes 380SL which has an oil leak, the air conditioner isn’t working, and has some problems with the electrical system like radio and interior lights not working. I was told that because of the car being so old they would need to get the parts shipped in from California. I brought the car in on Tuesday morning and left it there. Wednesday afternoon I got a call saying that the car finished and ready to be picked up. They fixed everything and right at the price that I was quoted. I would recommend Sunset Auto to everyone, and I will be using them from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Malvin M.
08/2011
5.0
auto repair
  + -1 more
It went great. It took about two weeks to order parts and receive and install them. It was an expensive overhaul, but it was worth every penny. The old 1990 300ZX runs like it did when I first drove it off the lot 21 years ago. Sunset Import Motors did a great job. Their technicians are top notch skilled professionalsl. They really know the ZX model. I was about to junk that car, but I'm glad I took it to Sunset Import Motors. It's like I got a brand new car again.
Description of Work: My 1990 300ZX engine was totally overhauled. The technician did a 27 point safety inspection, inspected drive line and drive train, belts, hoses, brakes, lights, ball joints, and tie-rods, shocks and struts, checked for oil leaks or any fluid leak, U-joints and drive shaft, C.V. axles, C.V. boots, tire and wheel bearings. He also checked the battery draw, since the car would not start after sitting for a day or two. He diagnosed and found a short in the electrical system causing a draw. After further inspection the technician found that the alternator was bad causing the battery to drain. A new alternator was installed. Vehicle operation was rechecked. Both battery terminals were replaced due to their worn out condition. Upon further diagnosis the technician found that the vehicle was misfiring on cylinder #6 and running rough. In addition, bad fuel injectors and bad injector plugs were discovered. The upper intake manifold was removed to replace all fuel injectors and all fuel injector O-rings and seals. The technician then spliced in new fuel injector harness clips and replaced all misfiring spark plugs. Finally, new rear shock absorbers were installed. The technician rechecked everything and gave the vehicle a final test drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Mark W.
08/2011
5.0
auto repair
  + -1 more
Everything done well, and explained well.
Description of Work: Diagnos fuel smell around vehicle, slight hard starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Albert T.
08/2011
5.0
auto repair
  + -1 more
We got their name from Angie's List. We expected a lot of work to be done on it but it turned out that it did not need as much as we thought that it did. The price was great for what they charged us compared to what we thought that we were going to have to pay. The service was good. We made an appointment, took it in one day and got it the next day. We would probably be taking our Honda to them when it needs work because we live there a good part of the time.
Description of Work: We used Sunset Auto Imports Service less than a month ago for servicing our truck as it needed various servicing to be done on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SUSAN R.
07/2011
5.0
auto repair
  + -1 more
I took it into the shop and he called me and showed me leaky hose and replaced the freon and gave me an oil change. The communication was excellent. I appreciated how he explained the problem and the solution to me. I waited at the shop and it only took a few hours.
Description of Work: They repaired my air conditioner and an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andre B.
06/2011
5.0
auto repair
  + -1 more
You know how sometimes when you have a pretty major repair, there are smaller things that are associated to that repair that can't be detected until they get everything pulled apart? They give you an estimate...then pull things apart, then call you with the news that your 1000.00$ quote just went up to 1700! ...sound familar? Not here!!!! These guy are soooooo AWESOME !!! they REALLY understand that if you treat customers right ...it will lead to this!!! A FULLY satisfied customer that will not only go back for ANY car related service.. but will tell EVERYONE within earshot to do the same!!!! I delt with Alex.. a true professional and a really great guy!!!! They have EARNED an A rating!!!! Andre'
Description of Work: Rear differential, gear replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Maudine A.
06/2011
3.0
auto repair
  + -1 more
They brougth me home and picked me up again inwhitch I really appreciated. They gave an estimate that sound expensive, so I went online to find the "HOSE" that cost 500 and could'nt find it. So, I called them back, really upset, they lead me to a site inwhich they claim to have purchased the "HOSE". I allowed them to install it !!! When I returned I asked if they found in other problems and they said yes, a fraded belt. I asked how much to fix it, they said 99.00. this was 5pm. My problems with them ....They didn't seem concern about my car !
Description of Work: Air condition hose.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$550

James K.
06/2011
5.0
auto repair
  + -1 more
We have used them twice, once was for a door repair and then the other one for brakes or something. We would go back to them if we need any other stuff for our car.
Description of Work: My husband took our vehicle to Sunset Auto Imports Service for a service job about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louie G.
06/2011
5.0
auto repair
  + -1 more
They did everything as promissed and you feel like they genuine appreciate your business
Description of Work: Had to have a new thermostate for our 2003 VW Passat. The engine light kept comming on.We have been using this company for a few years now since we did not like the way VW dealer handled there business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Larry P.
06/2011
4.0
auto repair
  + -1 more
Sunset Auto Imports Service Company is very good. They are thorough. They did exactly what I had asked them to do. I appreciated that very much. They aren’t inexpensive but they do good work and use good parts. I would use them again in the future.
Description of Work: I last used Sunset Auto Imports Service Company about three years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chelsea T.
05/2011
5.0
auto repair, car inspections
  + 0 more
Their pricing is good. We have been going to them for years. They are just really honest and that's why we go there.
Description of Work: We went to Sunset Auto Imports Service for auto service few months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1300 N Boulder Hwy. Suit E, Henderson, NV 89011

www.sunsetautolv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Transmission,
Auto Radiators,
Auto Mufflers,
Window Tinting,
Auto Tires,
Auto Glass

FAQ

Sunset Auto Imports Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Sunset Auto Imports Service accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Sunset Auto Imports Service offers free project estimates.
Yes, Sunset Auto Imports Service offers eco-friendly accreditations.
No, Sunset Auto Imports Service does not offer a senior discount.
No, Sunset Auto Imports Service does not offer emergency services.
Yes, Sunset Auto Imports Service offers warranties.
Sunset Auto Imports Service offers the following services: We provide our Henderson clients with friendly, honest service on a variety of auto repair services including brakes, transmission, A/C, and engine repairs. Other services include oil changes, tune-ups, & radiator flushes. All our repairs use high quality OE products for long lasting results. You'll receive a free estimate up front. Our family owned & operated shop is fully licensed, insured, & state certified. For your convenience we offer rental cars, indoor storage, and shuttle services.
Unfortunately we do not offer paint/body services, tire repairs, or tire sales. We can refer you to one of our trusted associates for these services.

Contact information

1300 N Boulder Hwy. Suit E, Henderson, NV 89011

www.sunsetautolv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed