Description of Work: Their estimate was exactly the same when they complete the job. Gave me a date they would do the two gates and was done same day. They were very professional, gates look awesome and they cleaned up the area before leaving. Great Job!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
shelley E.
10/2015
1.0
fencing
 + -1 more
unknown
Description of Work: Can't remember the date of last contact but it took forever to return our call with a quote....weeks! So when they called back we told them that the work was already preformed by another company! They didn't seemed to disappointed with an reply..."oh, ok, bye".
Rating Category
Rating out of 5
responsiveness
1.0
Severin C.
07/2015
5.0
fencing
 + -1 more
unknown
Description of Work: They installed a very small enclosure in our backyard out of PVC fencing materials. On time, professional, and great service and product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John M.
04/2015
2.0
fencing
 + -1 more
unknown
Description of Work: I had 24 feet of redwood privacy fence that was leaning over due to two broken 4x6 posts knocked over by heavy winds. I had used Tahoe Fence in the past and was completely satisfied with their work. I called and got Mark Mellow to come out for the bid and requested the same kind of repairs I had done the last time. This included new wood all around, because as I was told the last time "the old wood was too brittle and needed to be replaced", which I was fine with, and metal posts (Postmasters) for reinforcement of the 4x6 posts. Mark told me they were about 3 weeks out on when work would start and he would email a bid in a couple of days. Then things started to unravel. The bid didn't look right. I called and spoke to Mark's brother, Chad. Based on the quote, it appeared Mark was only going to brace the broken 4x6 posts, not replace them. So I got a revised bid. About three weeks later, heavier winds hit the area and now the three sections of fence were on the ground. After five weeks of not hearing anything, I called to see when I might get on their schedule and was told they should be able to get some guys out at the end of the week. The laborers showed up on time, did the work in record time and cleaned up the area, but they re-used most of the old fence material. I had thought they were replacing all the wood, based on the notations on the bid I signed off on, which is what I wanted. On the last job I had been told that I would be charged less if they were able to re-use boards, so I asked the crew. They didn't know about that, so I called the office, who also didn't know about this, but would make note of it. When I got the bill two weeks later it was for the full amount. The entire experience this time was very disappointing, managed poorly, and I will look for someone else next time I need fence repair.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$500
Response from Tahoe Fence Co Inc
We apologize for our part in any misunderstanding. And why we try to stay on schedule, the enormity of certain events like the recent wind storms earlier this year, tend to wreak havoc with the best plans. The work we proposed to do originally (January 18, 2015) was just brace the existing broken posts, not replacing any fence. At the time of the estimate, the fence was still up, just leaning. Our back log for getting to new jobs, as was explained to customers, was about 3-4 weeks out at this time. After receiving the estimate, the customer said we had changed the posts in previous work we completed for them, in addition to adding braces. A revised estimate was sent for this additional work (January 20, 2015) as well. Again, the work was to use the existing fence that was up, only replacing posts and adding braces. The customer signed the revised contract on January 20, 2015. The customer called our office to check on the status of their job, February 4, 2015. The customer had concerns about forecasted storms and possibly additional damage. On February 16, the customer called and said their sections of fence to be worked on were down due to the winds, but the work required to repair said fence should be about the same. At this time, the customer was informed we would be working on their fence either the next week or the week after. And they would be called prior to the crew being scheduled to do the work. The work was done as contracted. And as we believed, agreed upon. Again, we apologize for our part in any misunderstanding. Thank you, Mark Mellow Tahoe Fence Co., Inc.
Aaron H.
05/2014
5.0
fencing, woodworking
 + 0 more
unknown
Description of Work: Fence post replaced and cemented in. Three sections of the fence put up after a wind storm blew them down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Ruth D.
02/2014
5.0
fencing
 + -1 more
.
Description of Work: replaced part of wood fence. Used great materials.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LYDIA T.
01/2014
5.0
fencing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Charles L.
07/2013
5.0
fencing
 + -1 more
As approved
Description of Work: Moved fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Merritt H.
08/2010
5.0
fencing
 + -1 more
Very Satisfied with all aspects of this job. The contact person and estimator were very helpful. Since it was a small job, I told them I wasn't in a rush, so it took about two weeks to get the job done. I'm sure if you needed quicker service, they would fit you in sooner. The finished product looks great and should be more bear proof!!
Description of Work: Replaced aluminum fencing and gate ruined by bears with plastic coated chain link fencing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Arlene C.
06/2010
5.0
fencing
 + -1 more
This company is excellent. They gave me a written bid, which I accepted. They came and installed the exact fence we had discussed, and it looked great. I had one shift in the way the gate hung after a few months, and reported that to them. The very next morning they were here, and fixed it at no cost, saying to call if I have any future problem. Great customer service, with a smile.
Description of Work: Provided and installed a 4' high chain link fence with gate to create a dog run on the side of my home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Wrought Iron,
Finished Carpentry and Woodworking,
Fencing Driveway Gates
FAQ
Tahoe Fence Co Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Tahoe Fence Co Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Tahoe Fence Co Inc offers free project estimates.
Yes, Tahoe Fence Co Inc offers eco-friendly accreditations.
No, Tahoe Fence Co Inc does not offer a senior discount.
No, Tahoe Fence Co Inc does not offer emergency services.
No, Tahoe Fence Co Inc does not offer warranties.
Tahoe Fence Co Inc offers the following services: Wood, iron, PVC, vinyl fencing, durable wire fences & custom gates.