Get matched with top boiler installation pros in Santa Fe, NM

"Was quoted $155 for the tankless water heater cleaning and was ultimately billed $575 despite nothing major being wrong with the unit. The companies billing practices are dishonest and the owner Curtis takes no accountability for it. It appears that the company takes longer than necessary to complete jobs to bill for additional hours of labor."

"Awesome company! We appreciate the attention to detail and customer service. They were always on time and will hire again."

"Jod was done quick"

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"More than satisfied - excellent work demolishing and removing a cinder block wall. The area was completely cleaned up afterwards, all debris was collected and removed. The immediate, as well as surrounding area, was cleared and leveled just to add a nice unexpected finish. Very happy with the work, communication, and extra effort by Miguel resulting in a finished job that was better than I expected. I highly recommend this company and would not hesitate to use them again!!! Thanks for a job well done!"

"Been very happy with this contractor. That have been responsive and helped me a lot."

"Good communication. Bid and completed job in short order. Competent and personable. Reasonable cost. Would recommend."

"I would STRONGLY recommend Mike from MRM Mechanical and I would request Joe's team if possible. They did a whole house re-pipe and replaced all the fixtures in 3 & 1/2 days. I brought up concerns with Mike about some negative reviews i had read, and he updated the contract to protect against my concerns without hesitating. Mike also checked in every day to make sure everything was going smoothly. The minor "issue" discussed was fixed first thing the following day. I can't sing Joe's praises enough. Joe was the main plumber on site and he dealt with two engineers looking over his shoulder (Me & My dad) and explained what he was doing and why he was doing it. It was looking like we were going to be without water overnight and Joe plumbed a temporary working toilet and sink which was greatly appreciated with 2 young children."

"NE heating and cooling by far the best experience I have had with any contractor for repairs. Pepe and his crew were very knowledgeable about installing new furnace unit. There work was very clean and very fast. They were the only company that was willing to get things done right away. During the coldest day of the year when we had a deep freeze Pepe showed up ready to make things happen. There prices are very reasonable and the dedication to making sure things work right was on point. I definitely would hire this company again. I recommend this company for any heating/cooling needs. "