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Joe's Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Joe's Plumbing offers professional plumbing, heating, and air conditioning services to the Albuquerque, NM area. Family owned and operated for 25 years, we put our customers first with fast and friendly service. For us, there is no job too big or too small.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating, and air conditioning, clogged drains, sewer cleaning, water re-piping, appliance hook-ups, water heaters, garbage disposals, gas lines, faucets, toilets, and sinks, sprinkler repair & sheet metals.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
12%
3
8%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.1
punctuality
3.9
Showing 26-50 of 84 reviews

Barry L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was on time, friendly, professional, and, in addition to the repairs pointed, he out my improper setting of my Instant Hot Water meter and adjusted that for me.
Description of Work: He fixed my sink stopper and cleaned the innards of my Water Softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Susan M W.
12/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
All went well except for lack of communication when the plumber could not make the appointment time. Half an hour after he was due (10:00), I called. I was told there had been an emergency water-line break they had to respond to and that the plumber could be at my house by 1:00. At 1:30, I called again and they said maybe 2:30. Plumber finally arrived at ~3:15. The Big Deal was for replacing the the 2 outdoor hose spigots ($99). When he finished that, he asked if there was any other plumbing I needed and I asked if he could replace the kitchen faucet with one I had in hand in a box. He did that, charging for an extra hour ($69). The workmanship was good and he worked efficiently. Really, the only gripe I have was not that the plumber was late. I understand that emergencies happen. But that I had to call in the first place to discover that (they should have called me right away) and then call again when their new estimate was way off.
Description of Work: Replaced 2 outdoor spigots (an Angie's List "Big Deal") and kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$170

Response from Joe's Plumbing
Thank you for the review we here at Joes plumbing do appreciate you response and know that communication is vary Important, we will work to improve our communication skills

Laura O.
12/2014
4.0
plumbing
  + -1 more
The servicing provider was expected around 10:30 AM. At 11:00 I messaged them to see what the ETA would be. Plumber arrived a little before 12 PM. The job took less than a hour to complete. The plumber was very professional and pleasant. I was not happy with the delay, not because they were late but because I had to contact them. I have hired other subcontractors and plumbers who routinely call their customers if they are running behind. Unresolved: I never received a service invoice for the work that was done and since I purchased $ 70.00 TOWARDS $200.00 in plumbing services, it is irritating to believe that this job cost $200. I emailed Joe's Plumbing twice, got one response that they would send the invoice to me for services completed, but have not received the invoice nor a response to my second request.
Description of Work: Replaced outside spigot that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0


Jon B.
12/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
The representative that was sent to help us was very friendly. He did arrive later than scheduled and we had to call a couple of times to check status as we were not called to let us know about the delay. We proceeded to let him know the issue and told him our desire to get the problem fixed as two other plumbers had not helped us stop the shower leak. Bottom line - the leak was not fixed and it is dripping just as fast now as it was before the plumber arrived. The plumber left and we are back at square one trying to fix this leak.
Description of Work: Tried to fix drip in shower.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$109

Response from Joe's Plumbing
Thank you sir for your response. Richard "the Tec who went out to your house, "he did advise the office that we were the third company to attempt this peculiar task. Richard did advise that he did see a scratch in the shower manifold, he tried to scuff the scratch out with a piece of sand cloth." a strip of plumbers sanding martial". We see he left a estimate to replace the shower valve and fix the wall for a very reasonable price.as well as a new water softener treatment system which was highly recommend from all the scale build up he stated he witnessed. The scratch WAS caused from human error it could of been the first attempt. Thank you for letting us serve you.....Joes Plumbing...

Michael G.
11/2014
5.0
plumbing
  + -1 more
I purchased the Low-flow toilet deal on Angie's List. I scheduled the appointment and Anthony arrived and quickly assessed the situation. He suggested a new toilet water line and installed it promptly. It took approximately 1 hour to change out the toilet and the new one looks and works great. Glad to know I'm saving water and it was professionally done. Thanks for a job well done!
Description of Work: Replaced a toilet with a low-flow one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Naomi H.
11/2014
5.0
plumbing
  + -1 more
It worked out just fine. They're so good they are coming back for another job.
Description of Work: They installed an outside faucet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Stephanie N.
11/2014
5.0
plumbing
  + -1 more
Richard sent out two guys within hours of my call; they fixed the problem immediately. They didn't even charge me for an emergency call. I am beyond grateful.
Description of Work: Plumbing was backed up at main; toilet was backing into the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100.58

Jennifer H.
11/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I bought this deal on 10/19, and asked the provider if we could wait until it started getting cold to make the appointment, and they did get back to me and said that was fine. I contacted them on 11/7 to set up an appointment, and they never responded. I contacted them again on 11/12, and they never responded. Last night my husband had to do it himself because it was 21 degrees and we needed heat. I won't ever buy anything from these people again. I do understand this is probably a very busy time for them, but if they don't have 30 seconds to respond to a message from someone who has already paid for their services, then something is very wrong.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from Joe's Plumbing
Wow ,we responded to you several times ,this is the second time we have receive an f rating from you over the same matter.sorry you fill you have to trash a small family owned business.for something we didn't do.you haven't even let us serve you folks.what ever your prerogative is mrs.Im sorry we have to fell your wrath of the review.we did try wheather you remember or not.we were in contact with you,hanging by,when we couldent come when you finally decided, for us to come out.with a days notice.o yea the coldest day of the year.temps in the twenties.your not the only people on earth.o yea we tried to make it up you.you refuse.you haven't cooperated with us at all.im sorry you are felling so vengeful....Thanks Joes

Lalande O.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. From start to finish, working both in the house and out in the garage, workers from Joe's Plumbing kept everything clean. They stayed right on budget and explained everything they did and how the new system worked. The whole job was done in one day, just as they said. I would use Joe's again without any doubts of any kind. A plumbing company you can trust.
Description of Work: installed a new furnace and thermostat and removed the old ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DOREEN H.
11/2014
1.0
plumbing
  + -1 more
I called them this morning. Informed them that I saw that the toilet they were going to install isn't what I was wanting. Said they would try and amend the issue and I haven't heard back from them.
Description of Work: Toilet installation.
Rating CategoryRating out of 5
$249

Response from Joe's Plumbing
Mrs.We have been in contact with you several times.we offer the best low flow toilet on the market.you giving us an F rateing relly hirts our repor with Angie'S list.i dont think thats fair at all. sorry for you purchasing something before you know exactly what it is.please reconsider your rating with Angie'S list joes plumbing 505-319-8791

maureen M.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was very quick job no problems.
Description of Work: replace filters on furnance whichis in my crawl space. It did not require cleaning since it is a year old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Joseph C.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
The first two times they didn’t show up without even a phone call. I wanted to cancel and left a message with Angies list and never heard back. So being curious as to why they didn’t come, I called them a third time and I was assured they would be there and they would make it up to me and man in office said they must have gotten busy on another job but to just wait around and he would make sure that they would come over that day. I told him to call me back to let me know. They never came over and he didn’t call back. They must be doing it on purpose because no one can stay in business and be that inept. And Angies List gives them and A rating. I’ d hate to see who they rate a B.
Description of Work: Absolutely nothing except aggravate me and have me waste many hours of my valuable time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Joe's Plumbing
Sir,we are deeply sorry for your experience with our company,this is not our way of doing business this is embarrassing.we at Joes offer the best quality of heating air conditioning and plumbing services at the best price guaranteed.With that being said we have been overwhelmed with work this early into the heating season.your just as high of priority as our most loyal customers.we have recently increased our professional staff with two new service technicians .we apologize for your bad experience with our company.we would be more then willing to still offer you the best line of HVAC and Plumbing services money can buy thank you sir Richard with Joes Plumbing 505-319-8791

Joan G.
11/2014
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
My first hesitation about this provider was when the phone was not answered as a business, I had to ask if this was Joe's Plumbing. I told Joe I had purchased a swamp cooler switchover from Angie's list and we set an appointment to have the work done at 1:00 on Thursday, October 23. No one arrived at the agreed upon time. We called and set a second appointment for Wednesday, October 29 between 9 and 10:00. Once again no one showed. . I left a message on the "business" number that I would make other arrangements and would like a refund. After this we received two phone messages from the tech who was supposed to do the work. I called again to say we had made other arrangements. Joe told me they had been trying to reach us but were not able to. Funny, but we received messages from every politician in the state but none from Joe"s Plumbing until after two missed appointments. It was a very disappointing experience.
Description of Work: He was supposed to switch from swamp cooler to furnace.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$99

Response from Joe's Plumbing
this is unfortunate I really t(hought I'd be able to go out to your house for some reason or MapQuest would not pull up the street Camelback and we made several attempts to get out there driving around aimlessly for almost a couple hours altogether we are very sorry that we missed the opportunity to let us serve you if there's any way Joe's plumbing to make it up please let us know we would love a second chance.I guess itS The third chance but I asure you you would not regret it thank you.

Sandra W.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
We had an appointment scheduled, and there was some mis-communication and the appointment was missed. That was my only window of opportunity unfortunately.
Description of Work: $99 for a Furnace Tune-Up and New Filter, Plus a Carbon Monoxide Detector Installed
Rating CategoryRating out of 5
$99

Response from Joe's Plumbing
I'm sorry ma'am it was me who went to your house the day we had scheduled at the exact time I rang the doorbell and knocked and I knocked and unfortunately the phone number that we had provided to the office did not work for some reason I'm sorry Sandra we missed you I did leave a card on the door explaining that we were there and if you could please call me personally.if we had Joes Plumbing can make it up to you in anyway we love to do so thank you ma'am .

Susan G.
10/2014
5.0
heating & air conditioning/hvac, irrigation systems, plumbing, water heater repair, gas leak repair
  + 3 more
The service provider was quite late, which was the only problem I had with him. He was apologetic for the delay and got to work right away. He answered all my questions, some of which weren't even related to the furnace inspection, showing me how to turn off the irrigation system for the winter. He gave me some estimates on a new furnace and a new filter setup, both addressing my questions and without any pressure. I felt his inspection went above and beyond inspections I've had in the past, and I will have Joe's Plumbing come back regularly to do the same.
Description of Work: He did a maintenance inspection of my furnace (as part of an Angie's Big Deal.) He changed the furnace filter, checked the furnace's efficiency, checked for carbon monoxide leaks at the furnace as well as in the house, checked for gas leaks at all the gas appliances (furnace, dryer, fireplace, and stove) and made suggestions for changes that could be made for easier filter changes in the future. He checked the water meter for unexpected water usage but found that was okay. He also answered questions and gave suggestions about the water heater and furnace as well as my irrigation system. Wow!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$99

Chris K.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The 1499 was for a furnace in a garage - should probably note that on the ad - mine is in a crawl space. They were professional and gave me quotes (8,961.43 to replace, 13,764.35 to replace it correctly) and I am not budgeted for that at this time.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,499

Sandra R.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair
  + 2 more
Daniel arrived promptly. He was very professional and worked quickly to accomplish his work. We were very pleased with the service and would not hesitate to call Joe's Plumbing in the future for any of our plumbing or air conditioning/heating needs. Daniel is a great representative of the company.
Description of Work: Flushed water heater and checked all gas lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Anna T.
10/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
HVAC Inspection was requested through Angie's list. Joe's Plumbing did not call us in specified days for the inspection. We found on Angie's list the message from Joe's Plumbing with phone number 505-310-8791 505-310-8791 505-310-8791 505-310-8791. We called the number, but the automatic message said that the line does not accept external phone calls, and does not have a voice mail. We called Angie's list to find out that the correct number should be 505-319-8791 505-319-8791 505-319-8791 505-319-8791. We were offered a service from another provider but none was found. So we called Joe's Plumbing. The man said he will come on 10-15-2014 between 10am and noon. He did not come. I called him after 12 noon. He said that he will call us soon and come. I was waiting till 2pm, and he did no call and did not come. I called him at 2pm, but he had no explanation, and no offer when he can come. So we told him, that we cancel this service, and will ask Angie's list for refund. Call Send SMS Add to Skype You'll need Skype CreditFree via Skype
Description of Work: .
Rating CategoryRating out of 5
$29

Response from Joe's Plumbing
i talked to [member name removed] and apologized and stated that we would make it up to him, it is not our policy to ignore anyone, for some reason, we were unable to make it on time and dident call him back in time, once agen we at joes plumbing are sorry for any inconvenience, we may have caused [member name removed] if you would give us an opportunity we would be glad to offer you a free service call for any thing that might come up in the next 30 days just call richard at 505-340-4322 or the office at 505-319-8791

Valerie H.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
This company was extremely professional.. They changed out hot water heater. They were proficient, polite, and right on time. Would recommend their comapny.
Description of Work: Installed Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Anna T.
10/2014
2.0
water heater repair
  + -1 more
We got an email and stated that they cannot do the job and a phone number as well to call and when we called it went to a number that didn’t accept incoming calls.
Description of Work: I purchased a Big deal for $29 for HVAC Inspection
Rating CategoryRating out of 5

Response from Joe's Plumbing
I CALLED THE CUSTOMER AN ADVISED HIME THAT WE WE TAKING LONGER THEN EXPECTED ON THE JOB THAT WE WERE ON, AND THAT WE WOULD BE THERE AS SOON AS POSSIBLE HE DID NOT LIKE THAT HE HAD TO WAIT, AND TOLD US THE HE WAS GOING TO CANCLE , I DID APOLOGIZE AND TRYED TO RESCHEDULE. BUT HE WOULD NOT, AS FOR THE PHONE NUMBER I DON'T KNOW WHY HE IS SAYING THAT IT WOULD NOT TAKE INCOMEING CALLS THE OFFICE NUMBER IS ALWAYS ON AND IF NO ANSWER YOU CAN ALWAYS LEAVE A MESSAGE WE AT JOE'S PLUMBING TRY AND DO ARE BEST TO TAKE CARE OF ALL OUR CUSTOMERS BUT SOMETIMES WE GET TO A JOB AND IT TURNS INTO MORE THEN WE EXPECTED, TAKING LONGER SOMETIMES HAVING TO RUN FOR PARTS, WE TRY TO CALL EVERYONE AND LET THEM KNOW BUT SOMETIMES PEOPLE DON'T LIKE BEING KEEP WAITING UNFORTUNATELY WE WELL NOT LEAVE A JOB UNTILL WE ARE DONE.SO WE AT JOES PLUMBING APOLOGIZE FOR UP SETTING YOU AND HOPE THAT YOU WELL GIVE US AN OPPORTUNITY TO SET THINGS RIGHT. IF YOU WOULD LIKE TO CALL THE OFFICE AT 505-319-8791 WE WELL MAKE IT UP TO YOU THANK YOU

Linda C.
09/2014
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
Joe's Plumbing showed up promptly on the day and time scheduled and replaced my furnace with a new one. New duct work was included and they also hauled away the old furnace. Upon completion, they checked for gas leaks and found one on my old stove. I had them turn the stove off so I could replace the stove at a later date. They were very professional while doing their job and finished easily within one day.
Description of Work: Joe's Plumbing removed the old furnace and replaced it with a new one. The duct work was also included. They also hauled away the old furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from Joe's Plumbing
thank you for the review, if there is anything we can do for you please call, the office @ 505-319-8791

Lynn R.
07/2014
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
OMG, Theses guys are the best! Richard, owners son, is very knowledge in his field. Not this visit, in past, they've replaced plumbing lines under every sink in my rental, great job done, cleaned up their mess, Great Price. First time I called them in 2012, I needed help with gas fireplace. Richard worked with it, got it working, needed no parts or service, and didn't charge me. He came to do swamp cooler then also. He vacuumed furnace area. They went above and beyond what I expected! I use Joe's Plumbing twice year to switch swamp cooler and definitely recommend these guys.
Description of Work: Dan swapped my swamp cooler over. Replaced pads and oil for addl $50.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Glen S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They showed up around 6:30 PM Friday night which was surprising (who works that late on a Friday). Unit was repaired, but broke again 45 minutes later. Called back in Saturday and was told that we wouldn't see anybody until Monday. Saturday afternoon, they did come back out and fixed the unit. The unit is still working - Awesome job!!
Description of Work: Fix air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sabra A.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We had turned on the heater during a cool spell and one bedroom filled with dirt and dust. The man had to crawl under the house, with not much room, and found the break under the bedroom. He also looked around at the other ducts and found a couple more joints that were about to fail so we had him fix them all. He was quick and thorough, helpful and professional. Great job.
Description of Work: Repaired heating ducts under the house that had come apart.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Phyllis S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Work was quick, well done. Very friendly, courteous and professional. Price was not too high. Will not hesitate to use this company again and I anticipate calling within the next few months for a faucet replacement
Description of Work: Re-installed an improperly installed clothes dryer after a bad installation by another company..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

501 Villa Verde Dr SE, Rio Rancho, NM 87124

www.joesplumbingnm.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Natural Gas Lines,
Lawn Irrigation,
Drain Cleaning,
Sewer Cleaning,
Roofing

FAQ

Joe's Plumbing is currently rated 4.1 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Joe's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Joe's Plumbing offers free project estimates.
Yes, Joe's Plumbing offers eco-friendly accreditations.
No, Joe's Plumbing does not offer a senior discount.
Yes, Joe's Plumbing offers emergency services.
Yes, Joe's Plumbing offers warranties.
Joe's Plumbing offers the following services: Plumbing, heating, and air conditioning, clogged drains, sewer cleaning, water re-piping, appliance hook-ups, water heaters, garbage disposals, gas lines, faucets, toilets, and sinks, sprinkler repair & sheet metals.
Ask for details.

Contact information

501 Villa Verde Dr SE, Rio Rancho, NM 87124

www.joesplumbingnm.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day