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Sun City Plumbing & Heating

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In Las Cruces since 1984. Sun City is quickly becoming THE COMPANY for expert service and installation of plumbing, air conditioning, and water conditioning systems. Sun City currently employs 20 highly trained professionals ready to serve you. We provide Up-Front pricing for all of our residential and commercial customers. Additional DBAs - Sun City Plumbing & Heating Inc. Sun City Plumbing & Heating Co.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 207 reviews

Sylvia R.
09/2014
5.0
gas leak repair, heating & air conditioning/hvac, plumbing
  + 1 more
From the first contact they were prompt, informative and stayed in contact. In fact, throughout the job I appreciated their great communication, always keeping me informed. The access on the gas line job was not particularly easy and Ryan not only got that installed nicely, but Todd came right in after and repaired the kitchen wall so that you would never notice it had been cut open. A beautiful, skilled job. The office staff was professional, very competent and good natured, which made the whole thing flow well. A very nice experience!
Description of Work: Sun City addressed the concerns of an inspector for the buyer of our house. Checked for signs of a leak, installed an outdoor faucet and ran a new gas line to the kitchen for a cook stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Randy W.
09/2014
5.0
gas leak repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
From start to finish, the Sun City experience was superb! From the initial phone call, appointment, and the actual work to the final bill was the standard for all businesses to maintain. I want to say a special "thanks" to "Micha". Micha's two-man team was professional, friendly and flexible. They even repaired my refrigerator leak with eagerness. Will recommend this company to anyone needing plumbing work in this area.
Description of Work: Hooked up my water heater (needing repaired piping and replacement of gas line).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Sabrina P.
09/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Our AC unit went out so he came to check things out. Turns out, one of the breakers in our breaker box had gotten flipped, possibly from the storm the night before. So, he ended up just having to flip the breaker switch but he was on time, professional and tested our AC unit to make sure it was OK.
Description of Work: Fix our AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John B.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Ryan was the gentleman doing the work. He was pleasant, hard-working, efficient and neat. We will certainly use Sun City Plumbing again when we have the need.
Description of Work: Replaced a water heater valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Arlee G.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are efficient. They are punctual, they show up on time, they do the work that they say they are going to do, and they let you know in advance what they are doing. The first unit we had done in 2009, and I was satisfied with what they did, and they had to come out with a crane to make the swap up, because here everything is on the roof. They had to remove the heating unit and replace it with the heating and AC unit. I decided to go with them because of the Angie's List ratings.
Description of Work: They redid the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Pamela M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service man arrived on time, was very courteous. He explained what he was doing, did the work and made some filter recommendations. He was very easy to understand. I also purchased the company's "System Care Plan" which is year round care and maintenance of my air conditioning and heating units. My daughter and her husband have used this company for over a year now and are very satisfied.
Description of Work: The service person cleaned out and checked my air conditioning units. One unit is on the ground, one is on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John G.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
They were timely and their diagnosis was accurate. I would use them again.
Description of Work: Repaired an air conditioning unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

James K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner stopped working on a Saturday night. Sunday's high was expected to top 100 degrees. Sun City was not only available to work on Sunday, but came within an hour of being called. Harvey diagnosed the problem, and after returning from the warehouse (also open on Sunday!), had the unit repaired within forty-five minutes. Prompt, friendly, and efficient service.
Description of Work: Replaced capacitor on refrigerative air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284.06

Chris L.
04/2014
5.0
plumbing
  + -1 more
Sun City did an awesome job. Their people were professional and got the job done as quickly as possible. We are very grateful. They did a good job cleaning up. I did contact Jason a few days later when I found an old piece of pipe they forgot. He had clearly been by to inspect the work done. Not only did they follow up and remove the remaining junk. He had one of his people adjust the height of the cleanouts making them almost invisible. Thank you very much. We will definitely hire them in the future!
Description of Work: Sun City had to replace the sewer line from my house to the city line on the street due to breaks and cracks in the 62 year old line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Denice P.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The guys who came to do the work actually made our HVAC installation pleasant!! They were professional, courteous,let us know what they were doing, and all their work was beautiful and well done. Everything was cleaned up like they were never here!! They listened to how we wanted to have things done and came up with perfect solutions. The couple of issues that came up after the installation were handled immediately and taken care of to our satisfaction. Thanks Sun City, you have a great group that works for you!!
Description of Work: Installed new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Martin K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner broke in the middle of the summer. Sun City was able to give us a quote right away after having a look at our house. The service was completed in 1 day and was done well. They are much more professional and not flaky like the typical HVAC contractor.
Description of Work: Replaced our package air conditioner/furnace with a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Angela V.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called, and Sun City responded almost immediately. Sun City replaced the pilot assembly on the heating unit. I liked Sun City's professionalism and responsiveness, so I signed a service contract for a year. The price includes the replacement of the pilot assembly and a one-year service contract.
Description of Work: One of the heating units was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

Ben B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual (every six months) check out of furnace (Winter) and air conditioner (Summer) and emergency response from time to time and found Sun City to be responsive, professional and cost effective.
Description of Work: I used Sun City Plumbing and Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
01/2014
5.0
plumbing
  + -1 more
Danny Gomez is the name of the plumber who was sent to my house. He worked hard, seemed very efficient, and was professional in his demeanor. When he completed his work on the Rinnai, he checked all faucets and showers to make sure everything was working as it should. He cleaned the system completely and then vacuumed the box because there was heavy dust build up in it.
Description of Work: My Rinnai (tankless hot water on demand) is four years old and had never been cleaned. Yesterday, the hot water provided by the system was amber in color and hot water was sporadic. I called Sun City Plumbing, which was recommended by McGinley Construction. The person answering the telephone immediately identified the problem and scheduled me for this morning. It took two hours for the plumber to clean the system. He then made sure all the hot water pipes were clean and took scale build up off my faucet strainers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Louis B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
We had heat the first night and they finished the installation on the second day. Very professional hard working technicians. Highly recommend Sun City Plumbing and Heating.
Description of Work: They replaced my old furnace and A/C with the top of the line Trane equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Lucy S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Sun City's office called us to schedule service of our AC/Heating unit. They worked with us around our schedule and our request to have LD, one of their top technicians, come to our home and do the conversion from cooling to heating. LD was professional, knowledgeable, and very thorough. LD provided my husband with tips and information on the system, reminded him that the filters needed to be changed monthly, and even gave advice on the direction the air vents should be pointing and how to direct heat around the house. LD even let me know what I could do to conserve energy in regards to the windows, vents, and lightly used rooms in our home. The service given by Sun City (& LD) was superior. People that I have discussed Sun City with are often taken aback by what they offer and the fact they stand by their word.
Description of Work: Inspection and service of cooling/heating unit (HVAC system). Inspected system according to care plan. Reviewed system using furnace checklist. Checked for carbon monoxide and gas leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Came on time, very friendly and professional throughout the process, were clear what was their company and what belonged to Lowes. Finished the job on time and cleaned up well. Airconditioning works great.
Description of Work: Installed air conditioning or "refrigerated air" as it is called here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

ROLA I.
09/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
We had bacteria problems with the hot water heaters, and we ended up replacing them. They were quite old, around 7 years old. We have been using Sun city plumbing for all of our plumbing needs in the house for several years. They are a team of very knowledgeable plumbers, responsive, reasonable price. I highly recommend them.
Description of Work: Replaced the 3 water heaters in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Barry L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Diagnosed the problem, understood the unit completely and explained the options. I took there 1st suggestion and it worked.
Description of Work: Have a split unit that two others could not fix. These guys nailed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ray M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
they were very friendly, arrived when they said they would, did what they said they would do, and replaced the unit amazingly fast. I would recommend them to anyone needing air conditioning or heating service.
Description of Work: installed a new heating/air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Patrick L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
the original unit we had agreed to install was not available as they had been led to beliefe, so after searching through options, we went with another brand that turned out to be an even better deal. after the unit was installed, there were problems with the air conditioning part of the unit which they continued to work on until finally discovering that the unit had been incorrectly wired at the factory. they were always willing to work on the problem and stopped by many times after regular work to try to remedy the ac problem. we had a small leak in the roof after they had installed the return vent, and after a couple of tries, got it fixed. they were always professional, positive and determined to make things right. i would strongly recommend them to anyone considering an ac installation.
Description of Work: installed heat pump/ac system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lynda S.
08/2013
4.0
plumbing, water heater repair
  + 0 more
These people may be great plumbers; based on our experience, we would suggest getting estimates from several plumbers and not sole-sourcing from this company. The estimate to purchase and install a 50 gallon electric water heater with a six year warranty was $1,700. The estimate for a ten year warranty water heater was $2,760. Now I should say that the $1,700 was not a crazy high estimate, considering that we needed to run a 220v line to the utility closet. What floored us was the upcharge for a 10 year warranty water heater. In searching the internet, we could not even find a 50 gallon electric water heater that costs $1,000, and the $1,060 difference was for going from a 6 year warranty to a ten year warranty! Our actual cost for installing a 12 year warranty water heater through another plumber was a little under $1,400 including permits, code improvements to the utility closet and sales taxes. This may be a one-time misunderstanding, but it's always best to get three estimates. Note: since this provider did not actually provide services to us, we are giving an overall grade that is equal to their overall grade on AngiesList as of this date (8/7/13)
Description of Work: Provided an estimate to put in an electric how water heater

Rating CategoryRating out of 5
value
2.0

Yes, I recommend this pro

Matthew H.
05/2013
5.0
water delivery
  + -1 more
I had a very good experience with them, they came out quick and they did a good job. Their technician was polite, punctual and very nice. They know what they are doing so I like the company.
Description of Work: I used the services of Sun City Plumbing & Heating for water coolers. I used their services in the summer of 2009 to service and replace the pump. I paid 250 dollars for that and it’s not bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel P.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Miguel showed up in time and serviced the A/C. Found I was missing a filter and installed one. Professional and courteous. Not cheap, but not unreasonable either.
Description of Work: A/C checkout.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark B.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were clean. The house was never a mess. I've never seen a contractor that works with a vacuum. When they were doing the drywall work, they actually put up plastic so none of the drywall dust went outside of the area where they were working. They were very professional. I like the fact that even though they were Hispanic and spoke Spanish among themselves outside, they always spoke English inside.
Description of Work: Sun City Plumbing & Heating replaced our whole heater, air conditioner, and water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00037350C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
02/20/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Water Coolers,
Concrete Pouring and Repair

FAQ

Sun City Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sun City Plumbing & Heating accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Sun City Plumbing & Heating offers free project estimates.
Yes, Sun City Plumbing & Heating offers eco-friendly accreditations.
No, Sun City Plumbing & Heating does not offer a senior discount.
Yes, Sun City Plumbing & Heating offers emergency services.
Yes, Sun City Plumbing & Heating offers warranties.
Sun City Plumbing & Heating offers the following services: Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed