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Sun City Plumbing & Heating

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In Las Cruces since 1984. Sun City is quickly becoming THE COMPANY for expert service and installation of plumbing, air conditioning, and water conditioning systems. Sun City currently employs 20 highly trained professionals ready to serve you. We provide Up-Front pricing for all of our residential and commercial customers. Additional DBAs - Sun City Plumbing & Heating Inc. Sun City Plumbing & Heating Co.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 207 reviews

larry R.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
We could not be more pleased with our experience with Sun City. Alex came out to do an estimate and explained the options, he is knowledge and explained the options available. Leigh Ann in the office was super easy to work with regarding scheduling our install. Next the installers Jeff and Johnny arrived and did an awesome job completing the installation of our new roof top HVAC system. Jeff and Johnny are customer service stars, they explained what they were doing and how the progress was going and completed the job including cleaning up everything...like they have never been there. So whatever is going on at Sun City it's working, best customer service we've experienced in a very long time. Hire this team you'll not be disappointed.
Description of Work: Replaced an unrepairable roof top A/C and furnace with a new energy efficient A/C and air source Heat Pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jan T.
09/2023
5.0
plumbing
  + -1 more
Jeff was very efficient and professional, he explained his job and his estimate time to completion. If we ever need plumbing services I hope he is the service pro you send.
Description of Work: Replaced a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$587.88

Jim S.
06/2023
5.0
air duct cleaning
  + -1 more
Brian and Angel just finished cleaning our A/C distribution ducts. They were efficient and did a great job. Another sign of professionalism and attention to detail. Sun City earned another A+.
Description of Work: Sun City just installed a new A/C system. Our house is 53 years old and the duct-work had never been cleaned. Additionally we replaced an evaporative cooler with refrigeration. After their initial inspection Sun City recommended cleaning the distribution ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Sun City just finished installing our new Trane A/C and furnace. As a retired Engineering Manager I'm a stickler for professionalism and attention to details. Jeff and Erick went above and beyond during the entire installation process. They were very personable and easy to deal with. Based on my experience I highly recommend Sun City to anyone considering a new A/C system.
Description of Work: Converted from evaporative cooling to refrigerated air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Sandra S.
06/2021
5.0
concrete repair
  + -1 more
I am always pleased with Fernando’s work! He is very professional and always answers all my questions! His work skills are excellent and he is very knowledgeable! Great job Fernando!
Description of Work: Installation of 2 thermostats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim H.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Emanuel Delgado performed the service. Answered all the questions I had, performed necessary work well.
Description of Work: Pre-Season Furnace Maintenance/Inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrence T.
10/2020
5.0
plumbing, air duct cleaning
  + 0 more
Shayne did great job. He was on time, courteous and quick
Description of Work: leak in kitchen sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merlin S.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was good and I've been happy with them
Description of Work: They come twice a year to check my air conditioning and heating system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marianne R.
08/2020
5.0
plumbing, air duct cleaning
  + 0 more
Three weeks ago, we found ourselves with a broken pipe ( and consequent flooding!) on a Friday night. Sun City did the the emergency repair which then had to be followed by the permanent repair, and repair of the destroyed walls of the mechanical room. Del did the permanent plumbing repair and Todd did the repair to insulation and walls. Both of these technicians worked efficiently and with great attention to detail. They arrived promptly and left the work area cleaner than they had found it. Sun City has done just about all of our HVAC work and plumbing over the past 7-8 years (new furnace, new AC, instant hot water heater etc.) and we have never been disappointed with their work.
Description of Work: Repair of leak followed by repair of mechanical room in garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
The workers were Jeff, Raul, Todd and Julian. They very polite and took time to explain things that i was not familiar with. When they left you could not tell that they were ever here. Todd went beyond normal requirements when patching the holes in the walls. The other workers show a high degree of knowing what and how to get the job done in an efficient manner. You are fortunate to have employees this highly qualified in this day when most young people seem to only play with their phones. I am a Registered Professional Mechanical Engineer currently retired.
Description of Work: Remove evavorative cooler and replace with refrigerative cooling system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Sandra S.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Brendan did a super job! He is fairly new to this company but he provided us with a thorough inspection. He was very polite and knowledgeable. He made sure he cleaned up and wore protective coverings over his shoes. I really appreciated that! We use Sun City for all our heating and cooling and plumbing needs. I would highly recommend this company!
Description of Work: Inspection of two furnaces to make sure they were clean and working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine L.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Brendan is most thorough and careful technician and gave a full report of the systems upon completion of his work. Very nice job!
Description of Work: Seasonal service for heating
Rating CategoryRating out of 5
Yes, I recommend this pro

rita B.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Lois and Leo, two very professionals, completed the assigned work in an outstanding manner, they were organized, informed me about each task they had to do and this all in the established timeframe. David the electrician, wow a big thank you to you as well. Fernando and Alex, once again both explained what had and will be done, I could see that both are very knowledgeable in their field of work and trust had and has been established not just towards them but to their employer "Sun City" a huge thank you to all of you. I will not forget Evelyn, I had the pleasure of speaking to while in her office *** as on the phone, thank you!!!
Description of Work: Install A/C and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mary G.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
I called in late morning and serviceman came late afternoon on the same day. He was professional and stayed until the unit was completely repaired. I will definitely call the company for a service contract this Fall.
Description of Work: Repair of refrigerated air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris M.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Awesome and the tech was extremely knowledgeable.
Description of Work: PM on HVAC unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Tracie D.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I converted my MasterCool to Trane AC. Sun City Plumbing did an outstanding job! Jeff and Raul installed my unit. They were very professional, hard working, trustworthy, and efficient. They arrived on time for the installation each day, which is important to me. Todd came out and patched a hole in the drywall where the existing thermostat was located. He even painted the patched wall for me. He did a great job. It looked just like the existing drywall. I would highly recommend Sun City Plumbing.
Description of Work: Converted MasterCool to Trane AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Linda M.
06/2019
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Exceptional Work, hard working crew! The date was set and these guys showed up--they worked hard for two days getting the old furnace out, the new one in, the big unit on top of the house-coordinating with the crane, plumbers, and the electrician. The job was amazing, the air feels great--and they were very clean during the whole process. When the job was done, Leo took me thru the thermastate details, letting me know what to expect and if something went wrong to call. Both Leo and Louis were kind and happy, as were Juan the Plumber and David the Electrician. Very good job--would highly recommend them. Next job I need, we will call again!
Description of Work: Refrigerated Air/Gas line/new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Sun City Plumbing & Heating
Hello! Thank you for the wonderful review! We appreciate you taking the time to provide feedback and share your experience with Sun City! Happy to hear everything went well! Please give us a call if you have any other questions or concerns!

Cathryn C.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Alex was here again this morning - I can't really add a lot to my earlier review, but Sun City and Alex are winners in our book. These guys are great! They come twice a year to switch us from cooling to heating in the fall, and heating to cooling in the spring. Our filters are a little complicated, and one of them requires moving a heavy grand piano to access it. Alex is our super-hero. He's knows his stuff and he's unfailingly cheerful. And he's got the piano moving down! I highly recommend Sun City (and Alex!).
Description of Work: Service HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill S.
03/2019
5.0
water heater repair
  + -1 more
Dell delivered and installed new State 40 gallon water heater. Dell is absolutely the most outstanding installer I have ever had. He explained his work in detail and noted the superior features of the State water heater. His communication skills are superior. His personality is exactly what you want in someone representing your company. I am a retired Army Lieutenant Colonel and have extensive experience in evaluating performance. Please promote this man as soon as possible and support his licensure goals. He is a truly outstanding plumber and he should be seen as the example of excellence for his peers. I will recommend Sun City to anyone needing services and will recommend Dell specifically as a service person.
Description of Work: Installed a State brand water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathryn C.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
These guys are great! They come twice a year to switch us from cooling to heating in the fall, and heating to cooling in the spring. Our filters are a little complicated, and one of them requires moving a heavy grand piano to access it. Alex is our super-hero. He's knows his stuff and he's unfailingly cheerful. And he's got the piano moving down! I highly recommend Sun City (and Alex!).
Description of Work: Semi-annual switch from cooling to heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine L.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Matt did the work checking the heating system for the winter season. He explained everything and I would request him next time.
Description of Work: Fall Service of Heating System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy S.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Alex, arrived as scheduled. He was knowledgeable, professional, efficient and very personable. We have had wonderful seasonal service from Sun City for years. Their emergency service was great when we needed them in the middle of the night. There are no plans to switch companies in the future.
Description of Work: Seasonal service of HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jacqueline C.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
LD was on call since it was the weekend - (why do things always go out after hours!) He called right away and then kept me informed of when he would be here. Came about 9:30 Sunday night and quickly diagnosed the problem as needing a new fan motor. Would have to get one when warehouse opened Monday morning. He told me how to survive the night, then was back first thing Monday am. New motor quickly installed and all was well! With the temps being so hot, LD is truly my angel. A very nice man AND efficient. I will always use Sun City.
Description of Work: A/C stopped cooling on Sunday night with 100+ temperatures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gary S.
06/2018
5.0
plumbing
  + -1 more
We bought a new, fancy faucet for our kitchen, and frankly, I hate doing plumbing stuff. We've used Sun City before so I called in the morning and they came out that afternoon and installed the new faucet, replace an under sink water filter, and did a great job as usual. The cost was about what I expected, and worth it to not have to crawl under the sink. Sun City has done several jobs for us, from minor to major and both plumbing and heating. They are the only company I call.
Description of Work: Install kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding work, when promised, and on time. Finished the entire job replacing our furnace and refrigerated air conditioning unit in one day, on the hottest day of the summer thus far. Jeff, Raul, Shawn, and Ian were fantastic and very respectful of our property. We selected Sun City after reading many reviews of local HVAC companies. By far, they have the best reviews and we can see why. We'd hire them again in a heartbeat for HVAC and plumbing needs. They may be a little more expensive than other local companies, but well worth the cost for high quality and guaranteed work.
Description of Work: Replaced HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00037350C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
02/20/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Water Coolers,
Concrete Pouring and Repair

FAQ

Sun City Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sun City Plumbing & Heating accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Sun City Plumbing & Heating offers free project estimates.
Yes, Sun City Plumbing & Heating offers eco-friendly accreditations.
No, Sun City Plumbing & Heating does not offer a senior discount.
Yes, Sun City Plumbing & Heating offers emergency services.
Yes, Sun City Plumbing & Heating offers warranties.
Sun City Plumbing & Heating offers the following services: Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed