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Sun City Plumbing & Heating

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In Las Cruces since 1984. Sun City is quickly becoming THE COMPANY for expert service and installation of plumbing, air conditioning, and water conditioning systems. Sun City currently employs 20 highly trained professionals ready to serve you. We provide Up-Front pricing for all of our residential and commercial customers. Additional DBAs - Sun City Plumbing & Heating Inc. Sun City Plumbing & Heating Co.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 207 reviews

Andrew H.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic experience as always! Victor and Frank were very professional. The work was completed in a high-quality and timely manner, especially for a hot Saturday.
Description of Work: Replace condenser motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Javier B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Professional and straight to the point. Provided explanations as to what needed to be done and why. Displayed the old and new circuit breaker. Tested the HVAC prior to installation of new circuit breaker and after the new one was inserted.
Description of Work: Circuit breaker on HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Everett H.
04/2018
5.0
plumbing
  + -1 more
When I called the office the person that helped me was polite and asked all the right questions. He gave me an arrival time of 4-5pm. When the plumber arrived was EARLY! He worked really fast and was courteous.
Description of Work: Pipe leak under the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David K.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. The technician solved the gas burner problem in 5 minutes.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Catherine L.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
LD & Luis did a careful inspection of our air conditioning units and found the fan blades on an exterior unit to be unbalanced. They ordered the part then changed it out so the unit now functions without stress on the motor, probably saving us a motor replacement in the future. Gratitudes LD & Luis!!!
Description of Work: Air Conditioning, spring service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany B.
02/2018
5.0
plumbing
  + -1 more
I wanted to amend the last review with an update that the owner of Sun City did contact me and they are fixing the work that was done. The guy that had actually come to my house had actually been fired within the week that the work was done. At this point I feel like it was a fluke that I got stuck with a guy who didn't live up to their goals and ambitions. And I really appreciate the professionalism that the owner showed me today.
Description of Work: Responded to complaint (from previous review)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Georgia Y.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great We purchased a service policy. Heating and cooling System will be done ever six months.
Description of Work: Clean and service the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
10/2017
5.0
plumbing
  + -1 more
It was worth the price. They're wonderful.
Description of Work: We had a faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied every time. Employees are prompt and vey professional.
Description of Work: Installed our refrigerated air/ heat system a couple of years ago. Routine maintenance twice a year. Recently installed a smart thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth M.
08/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The workers were on time and very considerate. They got the job done as scheduled, in 1 1/2 days.
Description of Work: We had a new A/C, furnace, and water heater installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne R.
08/2017
5.0
plumbing
  + -1 more
This is the second repair that Isaac has made for us in the past month. (Replaced water softener 4 weeks ago; review on company website.) I appreciated his clear explanations and knowledgeable service. Over the past 2 years, Sun City has replaced literally all heating and plumbing in our 20 year old home. In all cases, we were extremely satisfied with the quality of work done. They may be a little pricier than others, but we would not choose to use another company.
Description of Work: Replace whole house filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
06/2017
5.0
concrete repair, plumbing
  + 0 more
Very well, all work accomplished except placing shower pan due to uneven slab (original construction, not Sun City's work). Jason and Estevan from Sun City were both professional and courteous. Will hire again. My downgrading of price is due to all plumbers making more money than I do (in Aerospace)!
Description of Work: Bathroom remodeling project: move shower drain in slab, connect new shower valve and raise shower head plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Merlin S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, professional and fixed problems.
Description of Work: Replace condenser motor on HVAC package unit and combed condenser coil to repair hail damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478.74

Dennis S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
This went very well. The technician kept me posted as to when he would arrive. The problem was diagnosed and resolved in a reasonable amount of time. The technician, Fernando, was extremely polite and professional. He explained what caused the problem with my heat pump and let me know how I can help prevent it from re-occurring. Overall, it was a very good experience.
Description of Work: Heat pump problem diagnosis and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mary W.
05/2017
5.0
plumbing, water heater repair
  + 0 more
technician was very efficient and did an excellent job
Description of Work: water heater replaced and a pressure valve installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dennis S.
05/2017
5.0
plumbing, water softeners
  + 0 more
It went very well. The work was done by Nick and Juan and they were both very professional and personable. Even though this job was complicated by my need for a mix of 'hard' and 'soft' water sources, they completed the work very quickly. They left no mess whatsoever for me to clean up and even took the time to answer all of my questions about the new system. I would definitely use this company again and highly recommend them to others.
Description of Work: Flush On-Demand water heaters. Install soft water loop and system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany B.
02/2017
5.0
plumbing
  + -1 more
Very very happy with the work. Isaac troubleshot the whole thing and gave me a couple options for how to remedy a bad drain situation from my washing machine that had been done 10 years earlier. And some other very out of date and not up to code issues. He did more than he had initially thought was going to be needed but kept me informed the whole time. He worked fast and knowledgeably. I was especially happy that they only kept the second helper on the clock as he was needed, and they were prepared for the entirety of the job before that showed up at my house in the morning.The job took just about one full day to complete. I will definitely be hiring them again.
Description of Work: Replaced cast iron drain and replumbed washer and hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Virginia A.
01/2017
5.0
plumbing
  + -1 more
First part of job (re garbage disposal) was time-consuming and required the tech to go out for a couple of parts, but we were happy with the results. Cartridge replacement for bathroom faucet would have been a diy, but the considerable hand strength required was too much for us. Hourly rate is not the lowest of the A rated providers, but response time was great. In spite of my saying the situation was not an emergency, a service call was scheduled for the same day I contacted Sun City.
Description of Work: Needed repair/replacement of badly corroded parts around garbage disposal as well as installation of a new cartridge in a bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne R.
10/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Several years ago, Sun City installed our instant hot water heater and they just replaced our 17 year old HVAC unit with a new split system. In both cases, we found them to be knowledgeable, responsive, and efficient. In this last installation, the gentlemen realized 1/3 way through the project that the flooring beneath the furnace could be improved. They took the extra time needed to get the necessary metal sheeting and installed it while still finishing the job that day (though they had to stay late to accomplish this.). I don't think that they are the least expensive contractors around, but I will continue to use them for all future projects and repairs.
Description of Work: !. Installation of instant hot water heater (Done 3 years ago.). 2. Replace old heating -cooling system with a new split HVAC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Michael H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Work was completed quickly and professionally. In addition, they provided advice for quieting the noisy fan inside, as well as providing recommendations for a future replacement A/C unit.
Description of Work: Relocate rooftop A/C condenser unit installing an elevated support to avoid water damming on the roof, and install a 2nd return air grill inside house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Donna W.
07/2016
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
The whole process took several weeks due to waiting for the city and inspectors plus various staff to complete their parts of the whole job.
Description of Work: Sun City installed a water softener, tankless water heater, and heating/refrigerated air system. They also installed the pipework to bring the gas to the house for the heating.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ed G.
06/2016
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
Gas leaks were resolved. Slow drain issue was improved but was not fully resolved; however, the price was discounted accordingly and we were referred to another service provider that had the necessary equipment to complete the job. Everything was explained to us in detail. We have been satisfied customers of Sun City for several years for their HVAC service. This is the first time that we have used their plumbing service, and were pleased to find that it is also very good.
Description of Work: Resolved gas leaks and worked on a problem with a slow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michael D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner quit Friday night and I called Sun City Plumbing & Heating the next day. Jose arrived at the end of working a 10 hour 98 degree day. He was courteous, knowledgeable, and very proficient. He quickly found the problem and offered multiple solutions, patiently explaining them in detail. After I made a decision, Jose completed the work and then checked the running system. He even found and corrected a "fix" that I had incorrectly done the week before. I recommend Sun City 100% and they will be the first business I call in the future.
Description of Work: A/C Repair s

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carlos H.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
Tech was on time professional, knowledgeable, and eager. He allowed me to watch and while he worked he talked about what he was doing and why. He explained the tools he used, the different components that were checked, and explained their function in detail. It was a overall great experience. The price however was a little too much. In the end, I feel great about my service.
Description of Work: Signed up for System Care Plan ($195): - check amps, capacitor - check air temperature Service A/C Unit ($150): - Clean intake coils - Comb vents

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Jim S.
04/2016
5.0
plumbing
  + -1 more
When the Technician serviced my water softener to remove a salt dam he was extremely professional and proficient and showed me how and why the salt dam occurred. He broke up and removed the salt dam, verified the softener's operation and also explained to me in detail of how to monitor the softener's operation in the future. I received outstanding service from a very caring Technician named Isaac.
Description of Work: Removed a salt dam in my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00037350C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
02/20/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Water Coolers,
Concrete Pouring and Repair

FAQ

Sun City Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sun City Plumbing & Heating accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Sun City Plumbing & Heating offers free project estimates.
Yes, Sun City Plumbing & Heating offers eco-friendly accreditations.
No, Sun City Plumbing & Heating does not offer a senior discount.
Yes, Sun City Plumbing & Heating offers emergency services.
Yes, Sun City Plumbing & Heating offers warranties.
Sun City Plumbing & Heating offers the following services: Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed