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Sun City Plumbing & Heating

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In Las Cruces since 1984. Sun City is quickly becoming THE COMPANY for expert service and installation of plumbing, air conditioning, and water conditioning systems. Sun City currently employs 20 highly trained professionals ready to serve you. We provide Up-Front pricing for all of our residential and commercial customers. Additional DBAs - Sun City Plumbing & Heating Inc. Sun City Plumbing & Heating Co.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 207 reviews

Chance M.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great they were amazing
Description of Work: Replacing ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billie E.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Gas furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,990

Margaret P.
12/2017
5.0
plumbing
  + -1 more
See above review!
Description of Work: We had a problem with a kitchen faucet. The service tech was in right on time,neat, clean and fixed the problem in 5 minutes. He then called his boss and told him how quickly he was able to fix it and his boss said NO CHARGE. I have never had a service call like that and I have been telling everyone I know about their extremely kind act. I plan to use this hem again!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A A.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Straight forward.
Description of Work: Replace AC capacitor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: They came out and did a recheck on my air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merlin S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: HVAC Service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron L.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat K.
05/2017
5.0
electrician, plumbing, water heater repair
  + 1 more
It went well.....
Description of Work: Replace water heater pipes leading into water heater, Test and replace/bring up to current code of electrical sources near kitchen sinks, and in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Alice R.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman arrived an hour and a half after the appointed time but he worked consistently and finished the job, checked it out and cleaned up completely. I am happy with the result.
Description of Work: I had to replace a completely rusted out swamp cooler and chose to replace it with a Master Cool. It was somewhat difficult to get an estimate with three phone calls necessary to set a time to look at the job site. Once the agreement was made, the work was done in a timely manner and I was pleased with the result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Wayne P.
04/2011
4.0
heating & air conditioning/hvac
  + -1 more
The installation was fine and they are very responsive for scheduling. The $85 service charge seems too high to me for such a small job. (maybe 30 minutes of total labor)
Description of Work: Installed a new garbage disposal unit that we supplied.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Kenneth T.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
Technicians responded quickly while other companies refused to let technicians on roads. Identified problem immediately and accomplished a short term fix at my request but recommended a long term repair to prevent it from happening again.
Description of Work: Did an emergency repair on a heating unit's condensation line that froze up during record cold spell.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen W.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
Right on time and on estimate. Julio is VERY knowledgeable and NATE certified, and he provided the estimate. I was very impressed with him. The installers were excellent as well. Always on time and always cleaned up after themselves. Everyone who came to the house was so nice. We have since used their plumber, Craig, and he's great too. I am very happy with Sun City and highly recommend them!
Description of Work: New heating/air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Daniel D.
12/2010
3.0
plumbing
  + -1 more
The guy that came out did not seem to be interested in doing any work. After a few minutes of explaining what we we needed done he half halfheartedly took a look. He then informed us that he could only fix the toilet and the sinks and not the bathtub. The reason he cited was that the tub was old and the faucet is no longer in production, meaning there will be no parts available. He fixed the sinks and toilet quickly. After My wife and I persuaded the plumber to fix the tub faucet he did but very reluctantly. And after calling Johnstone's Supply we were informed that we could buy the exact same faucet we have for the tub; and that it is still in production. Also the toilet still runs all the time. Basically we paid a very lazy and non-knowledgeable plumber to hardly do any work we where then charged far too much for the lack of service and quality of work we received. We will never use Sun City Plumbing and heating again.
Description of Work: We needed the toilet fixed because it was running all the time, the faucet on the bathtub was leaking and the aerators in the sinks fixed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$105

Virginia M.
10/2010
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
A salesperson visited right away to look at the parameters of the job who seemed very qualified, but I had to request the estimate several times. I wasn't overly upset by this because they seemed busy. I decided not to use their services for the HVAC because I received a better-priced estimate for a little better unit at another provider. I also decided to use a different provider for the tankless water heater install when we go ahead with it because Sun City quoted for a Rinnai unit with less capacity at the same price I received from the other provider for a unit with higher capacity.
Description of Work: I received an estimate from Sun City Plumbing for HVAC work and for installing a tankless water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Kate F.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did excellent work and I have no complaints whatsoever. They were quite professional. I would tell family and friends to use them.
Description of Work: Sun City Plumbing & Heating put in a new AC and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Bill D.
09/2010
4.0
plumbing
  + -1 more
He was prompt in coming to the house, assessing what would be needed, and giving us the bid. We found the system online for half the price. His labor charge, for what was described by the system as about 1/2hr. to 1 hour, was equal to the price of the system. After seeing the installation video, we have decided to buy and install ourselves. He did not return calls for our questions about the bid.
Description of Work: We asked for a bid on a hot water circulation system, to include installation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Judy N.
08/2010
4.0
plumbing, water heater repair
  + 0 more
We had problems with them but they were all resolved so I would have to give them a good rating. They ended up breaking the water heater. They did replace it. They didn't charge us to put it in. It was reasonable. They did make everything good.
Description of Work: They did plumbing and replaced the water heater eventually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James E.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Service was performed as expected. Fast and professional.
Description of Work: Had to have pump replaced on evaporative cooler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer C.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
They've been good. They're reliable, friendly, and they seem to get the job done.
Description of Work: They do routine maintenance on my heating and cooling units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jerry L.
06/2010
5.0
plumbing
  + -1 more
They were the contractors for HVAC and electrical when we built our home. We have been working with them for twelve years. We don't remember how much the service cost. They are very upfront. They don't beat around the bush. They say like it is right off the back, no hidden agendas after the fact. Everything has been good.
Description of Work: My wife bought a new Mexican sink and Sun City Plumbing & Heating hooked it up for us about three weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Winifred D.
05/2010
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They did a wonderful job. They were very professional. They did a more thorough evaluation than other estimates we had. They did more work that the other estimates. They might have been a little more, but they did a lot more. We can't say enough about them; we were real pleased.
Description of Work: We used Sun City Plumbing & Heating to install a new heater and we switched from evaporate to refrigerated air. It was a big job. We had to upgrade our electrical from 100 to 200 amps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kari D.
01/2010
5.0
plumbing
  + -1 more
It wnet really well and we were happy to actually have someone stop the leak.
Description of Work: We had a leak in our ceiling. The company responded that day and the employees were very courteous and professional. They cleaned up after the job so that there was nothing that we had to clean. They were the only company out of tow others that we tried that actually figured out what was wrong.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mike F.
12/2009
4.0
heating & air conditioning/hvac
  + -1 more
The price was high. I thought they would use other criteria to figure out the tonnage. Their responsiveness on coming out was good, but it took a while to get the estimate.
Description of Work: I got an estimate from Sun City Plumbing & Heating for refrigerated air.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jay S.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
The service man was friendly and made sure everything was working properly. He was here within 15 minutes of the estimated time and explained everything.
Description of Work: I signed a service contract last year. The rate I paid covered two service calls for the unit and a discount for any other service. The person who came was professional and prompt. This fall, I will sign another contract. Last year they repaired the unit which had stopped working and this year they performed the spring maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$195

Peter P.
08/2008
5.0
plumbing
  + -1 more
The job went very good. They suggested using a new style of pipe that will make the house easier to sell in the future.
Description of Work: They installed the plumbing in my remodeled house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00037350C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
02/20/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Water Coolers,
Concrete Pouring and Repair

FAQ

Sun City Plumbing & Heating is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sun City Plumbing & Heating accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Sun City Plumbing & Heating offers free project estimates.
Yes, Sun City Plumbing & Heating offers eco-friendly accreditations.
No, Sun City Plumbing & Heating does not offer a senior discount.
Yes, Sun City Plumbing & Heating offers emergency services.
Yes, Sun City Plumbing & Heating offers warranties.
Sun City Plumbing & Heating offers the following services: Plumbing repair, water heaters, drain cleaning, evaporative coolers, HVAC (heating ventilation & air conditioning) install and repair, solar hot water heating, infloor radiant heating, water softeners, drinking water reverse osmosis.

Contact information

560 N 17th St Ste 1, Las Cruces, NM 88005

www.youknowsuncity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed