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Maddox Plumbing Inc.

Plumbing, Water Heaters, Drain Cleaning,

About us

Additional contact names - Kevin Maddox. Additional address - PO Box 16524 Las Cruces NM 88004.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

We provide sewer line inspection and cleaning, high pressure jetting, gas inspections, water heater installs and any of your other plumbing needs!

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 126 reviews

James R.
07/2017
5.0
plumbing
  + -1 more
Just fine.
Description of Work: Miscellaneous plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Maddox Plumbing Inc.
Good Morning We appreciate your review! We are happy to hear that everything went well. Our clients are very important to us and we are very happy to help! Please call us anytime!

Gail K.
05/2017
5.0
plumbing, water softeners
  + 0 more
On time and quick.
Description of Work: Replaced a water softner controller that I bought online. They had no hesitation in installing it despite the fact that I did not buy it from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Maddox Plumbing Inc.
We appreciate your review! We are happy to see that everything went well. Our clients are important to us and we are very happy to help! Call us anytime!

Stephen B.
04/2017
5.0
plumbing
  + -1 more
Great Job !!
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maddox Plumbing Inc.
We appreciate your review! We are happy to see that everything went well. Our customers are very important to us and we are very happy to help! Call us anytime!

Bill G.
03/2017
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$200

Rita B.
01/2017
5.0
plumbing, water heater repair
  + 0 more
great - quick and efficient work
Description of Work: drainage of hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maddox Plumbing Inc.
We appreciate your review! We are happy to see that everything went well. Our clients are important to us and we are very happy to help! Call us anytime!

Ben B.
01/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maddox Plumbing Inc.
We appreciate your review! We are happy to see that everything went well. Our clients are important to us and we are very happy to help! Call us anytime!

Michele D.
08/2016
5.0
plumbing
  + -1 more
.
Description of Work: I used Maddox Plumbing Inc. for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele D.
08/2016
5.0
plumbing
  + -1 more
It was good.
Description of Work: They did plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Quick and Compedant
Rating CategoryRating out of 5
Yes, I recommend this pro

Sheryl H.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had had a couple of handymen attempt to fix a dripping faucet in our bathroom without success. Maddox Plumbing came on time, found the problem, had to get the parts, fixed the faucet, all within an hour. Would definitely recommend them and would use them again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph E.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom W.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karen H.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patrick S.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: No drama. Fixed the problem quickly. I will definitely use Maddox again! Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maddox Plumbing Inc.
Dear [Member Name Removed], So glad that we were presented with the opportunity to fix the problem with your plumbing! We are just one call away for any issues that you might have in the future! Thank you, and have a great day!

Jacob H.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Norman B.
03/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: The main issue was that we had a leak under our kitchen sink. The plumber took a look and saw that the issue was the area around the disposal. So we bought a disposal based on his recommendation, and he put it in later that day. We then asked him if he could put in and hook up a replacement sink in the guest bathroom. He said that he would and was happy to do it. So he did. The work to replace the disposal as well as the sink took 1 1/2 hours. He did a great job, and we would highly recommend Maddox Plumbing for any plumbing service. If we had another plumbing job which we are unable to do, we would not hesitate to use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maddox Plumbing Inc.
Dear Mr. [Member Name Removed], We are glad that we were able to get all of your plumbing needs squared away for you! We would love to help you with your plumbing problems that might present themselves in the future. Thank you very much and have a wonderful day!

Joanne M.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Prompt even after hours and very professional. I used to use sun city but Maddox is better and more reasonable
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maddox Plumbing Inc.
So glad that we could provide prompt and efficient service to you Ms.Marsh! We hope that we can provide you with the same service standards in the future! Have a Wonderful Day!

Marilyn L.
03/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Very late & no notice until I called. He was there 15 min & not personable at all.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$90

Response from Maddox Plumbing Inc.
Dear Ms. [Member Name Removed], We want to thank you so much for your feedback, but we are so sorry to hear that you did not have a pleasant experience with us! We would like to apologize for the for the mix-up and late arrival! If you ever have a request for a certain technician we can accommodate that as well. We are sorry you did not have a good experience, but we would certainly like to make it up to you if you ever have any future plumbing needs!

Tom S.
02/2016
4.0
plumbing
  + -1 more
.
Description of Work: One hour of the plumber's time, he replaced 3 hose bibs, adjusted two faucets, on a third he was not able to fix because he lacked the parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Maddox Plumbing Inc.
Dear Mr. [Member Name Removed], Thank you for your review, we are so glad that you chose Maddox Plumbing! Our technicians try to be as prepared as possible when keeping parts on their trucks. We are so glad we could fix two faucets for you! We hope to hear from you in the future!

Karen C.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: The biggest plus for us was that they were punctual

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Maddox Plumbing Inc.
Dear Ms. [Member Name Removed], We are so glad that we could help you with your plumbing needs and that we could be on time for you. The team here at Maddox Plumbing really appreciates your review and are ready and willing to complete any task you may have for us in the future! Have a Fantastic day!

gary L.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tray B.
08/2011
5.0
plumbing
  + -1 more
It was a little tough to get one of their workers to show up, but when I called that about the no-show, the owner himself showed up. They were very considerate about our schedule, and were meticulous about cleaning the area they serviced. Very friendly!
Description of Work: Replaced Divertor in shower, and resealed two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$161

Kenneth B.
07/2011
5.0
plumbing
  + -1 more
Couldn't have been more pleased. I selected the toilet I had chosen at Home Depot, paid for it, requested that it be held for pick-up by Maddox Plumbing, went home and waited for prearranged delivery. Service personnel checked by phone for convenient time to deliver and were prompt in arrival. One employee began removal of old unit while second employee began preparation of the new unit. Both employees obviously knew exactly what they were doing and worked together compatibly.I had absolutely no experience with doing a job like this ? except that I knew I was unable to do it myself ? and cannot comment on the price charged; I am tempted to give it an A or no lower than B. At completion, the employees removed the old toilet, cleaned up after themselves, and took the old unit away for disposal. Estimated time for the job was close, maybe 10 or 15 minutes longer. No complaint. Would accept credit card but only with 5% surcharge added. Paid by check. Employees were quite courteous and attended to business at hand. Highly recommended. Already considering Maddox for complete shower stall renovation/replacement.
Description of Work: Picked up toilet prepaid at Home Depot, delivered to home, installed new toilet, removed and disposed of old one.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CARL T.
05/2011
5.0
drain cleaning, plumbing
  + 0 more
They found several not-so-evident leaks inside the walls of the home. They spent around 4 hours diagnosing the problems and replacing parts as neccessary. I was impressed with their thoroughness and price. One of the broken water lines was inside the wall of the master bath shower. They took care to cut the tile out along the grout line, so the tile could be replaced.
Description of Work: I am a Realtor, and one of my vacant listings had extensive plumbing damage caused by a sub-zero 2-1/2 day freeze. Fortunately, the well was off when this occured but when the well was turned on several weeks later, it was obvious that numerous water lines and fittings had burst due to the freeze.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

lauren L.
03/2011
5.0
plumbing
  + -1 more
I called in the spring to get my cooler up and running for the hot season. They informed me that it was on its last legs but would try to keep it going this past year for me, and they did. They were out at least 5 times over the season. My total bill for all their trips, a new motor, cleaning and prep of my furnace for winter was 172.00, not bad. I will have them put in my new cooler, in about another month.
Description of Work: I have used Maddox for at least 10 years now. this last year they kept my evaporate cooler going for one more year as i could not afford a new one last year, then got my furnace cleaned and ready to go for winter. They are always on time. their personal are polite, do excellent work and clean up after themselves leaving no dirt or mess behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Contact information

409 Archuleta Rd, Las Cruces, NM 88005

http://maddoxplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Fountains,
Wells and Pumps

FAQ

Maddox Plumbing Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Maddox Plumbing Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maddox Plumbing Inc. offers free project estimates.
No, Maddox Plumbing Inc. does not offer eco-friendly accreditations.
No, Maddox Plumbing Inc. does not offer a senior discount.
Yes, Maddox Plumbing Inc. offers emergency services.
No, Maddox Plumbing Inc. does not offer warranties.
Maddox Plumbing Inc. offers the following services: We provide sewer line inspection and cleaning, high pressure jetting, gas inspections, water heater installs and any of your other plumbing needs!

Contact information

409 Archuleta Rd, Las Cruces, NM 88005

http://maddoxplumbinginc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day