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1 Call Plumbing & Construction, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Additional contact name - Dana Baker.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Drain Cleaning- Faucets, Kitchen Sinks, Garbage Disposals, Toilets, Gas Vents, Water Softeners, Backflow Prevention, Sewer Line, Water Heaters, Clogged Drains. Pipe Repair, Septic Tanks, Video Inspections, Trenchless Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.657 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 57 reviews

Ann H.
12/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Needed a city permit to move the water heater and duct work, company did not obtain the permit I had to asked them to get a permit. Put a lot of holes in the wall moving the water heater, but the company don't repair the holes an added expense for me. Need to contact the City for a final approval.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue C.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date Of Service: 2/13/15 Cost Of Service: $90.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan S.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Perfect diagnosis of where the blockage was. Got the senior discount. We use them about once a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kernie H Z.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa J.
03/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: They were late and they fixed it; I checked to see if the leak still existed but the next week the leak reappeared and I called a different plumber who told me that they did NOT use the right plumbing material for the pressure that existed on that line. I was told it was purposed not fixed correctly because any good plumber would know what the pressure was on that line to being with!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Joseph E.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

claire S.
12/2014
5.0
water heater repair
  + -1 more
.
Description of Work: They fixed the pilot on my water heater. The plumber was efficient, personable, polite. We were having problems frequently prior to the service call. No problems with the water heater since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1 Call Plumbing & Construction, LLC
Thank you for the feedback and for allowing our company to fix your issue with your water heater. Feel free to contact us at anytime you need our help again. Sincerely 1 Call Plumbing

Kimo M.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl T.
07/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaky faucets. Took all day & left several times for parts then returned with wrong part. Est. was for 1 hr 30 mins was charged for 3 + parts. Friendly but not real professional. Would not use again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$530

Patsy K.
06/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Linda M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They worked on installing new fixtures for my kitchen sink and new plumbing underneath sink. It went well and the young plumber was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Christopher E.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed minor leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

martin A.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall, he performed an excellent job and he gave me good advice about cleaning the outside a/c unit to keep it running efficiently. He also told me to be sure to change the filter in the inside a/c and heater unit every 30 days(even though the package indicated to change it every 90 days). And he described the best type of filter to buy without getting an expensive one. When I asked him whether to operate the a/c or the swamp cooler to save money, he said the overall cost for running either the a/c or swamp cooler was really a wash during the time with high humidity, since the cost to clean the swamp cooler at the end of the summer and the cost to start up the swamp cooler and replacing parts for the swamp cooler offset the cost of the electricity used by the a/c. He also reminded me that the air conditioner would not run continuously unlike the swamp cooler during high humidity and that the a/c would keep the house more comfortable than the swamp cooler. With that said, I am going to consider running both a/c and the swamp cooler alternatively next summer. In summary, the serviceman perform an excellent job and gave me invaluable advice. So I would highly recommend using 1 Call for all plumbing and heating/cooling needs. Regarding the price, I would say I got what I paid for and more.
Description of Work: The service man, James, was very knowledgeable and professional. He checked my swamp coolers after cleaning them and told me which parts to purchase myself in order to save money. He did not have time to install the parts-thermostat for the swamp cooler, so he returned in a couple days and completed the installation. Then I had him start my air conditioner, but he was not able to start it. So, before he did any further work on the air condition, he checked the a/c unit outside to ensure it was operational. I had a a/c multistage thermostat which was difficult to program and not reliable, so he told me I could purchase a single stage a/c thermostat cheaper at Home Depot than he could sell it to me for. He became ill and said he would call me the next day to arrange to install the new a/c thermostat. When he returned the next day to do the installation, he was still feeling sick but told me he made a point to return as promised since he knew my house was unbearably hot due to the high humidity that we were experiencing then.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Philip V.
10/2012
5.0
plumbing, water heater repair
  + 0 more
Arrived on time; performed all needed services exactly as had been described; final cleanup was not ideal, but work was very professional and accurate.
Description of Work: Install water heaters; tighten toilet mounting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sally H.
10/2012
5.0
plumbing
  + -1 more
This was a good experience and I would engage this firm for a more complex plumbing job.
Description of Work: This was a simple diswasher install for Lowes. However, the tech was on time, called in advance, and checked the operation of the machine twice. I had some concerns about the draining of the washing machine and a small leak under the kithchen sink. He went beyond the Lowes check list double checking the drain capacity and then quickly identified the the leak under the sink--loose fittings. He left the area very clean. I would try this firm for a bigger plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara V.
09/2012
5.0
drain cleaning, plumbing
  + 0 more
Mike was very professional and efficient explaining what was needed and even showed us the piece of pipe that he replaced. The price was fair considering the time it took to locate the problem and the work involved. I am happy that we now know of a trustworthy and fairly priced plumber in our area.
Description of Work: There was the sound of running water in pipes but no water was running anywhere on our property and no visible leak. 1Call had a man at our home by 8:30 on Saturday morning within 1 1/2 hours after my call. Mike diligently searched out the leak which was in the hot water line under the foundation of our laundry room. He had to dig under the foundation to locate and repair the leak, thankfully close to the outside wall. He needed to leave to get materials he needed but returned very promptly and completed the job efficiently. Also filled in the hole. Since we live in foothills with just sand and gravel this was hard work but important to prevent erosion of the foundation of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Joanne M.
03/2012
5.0
drain cleaning, plumbing
  + 0 more
He was very professional and a nice man. The service was under $100 and he did an excellent job.
Description of Work: He came out to fix a plumbing leak in our sink and we also had some back up from our garbage disposal going into our other sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cary O.
03/2012
4.0
plumbing
  + -1 more
Their servicemen are courteous and get the work done quickly, and usually clean up after themselves. They are willing to offer advice when needed.
Description of Work: I have used this company on several occasions. They have replaced my kitchen faucet and unstopped a commode. One of their servicemen promised to drop some literature on hot water heaters by the house, but didn't.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

VIRGINIA C.
02/2012
5.0
plumbing
  + -1 more
They saw the problem right away, had to order the part, called to let us know the finish we needed wasn't in stock but we chose something close so we wouldn't need to wait 2 weeks. As soon as it arrived they called and were able to install it right away.
Description of Work: Our bidet was not working. We had used Mr. Rooter previously and were pleased with their work so called them again. We live in Hatch so had to pay $75 trip charge (twice because they had to order a part and return). They are very professional, arriving when they said they would. The repair was made and fixed the problem. They are easy to work with and would call them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

Mitzi W.
01/2012
4.0
plumbing
  + -1 more
Because an unusual freeze, the response time was about 2 weeks. Not Mr. Rooter's fault. Sent a temporary worker (due to high demand) and he didn't seem to have the experience or the parts needed to do the repair. Went to Hardware store several times over several days. Job finally finished, but started to leak again a day later. My husband ended up finishing the repair. Had lots of recommendations for the company. Think the spike in demand and wanting to service all calls led to hiring a temp that really wasn't experienced. Will still use them again. Office staff very efficient and helpful.
Description of Work: Repaired broken water line to outdoor shower and drip system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Randy W.
05/2011
5.0
plumbing
  + -1 more
Advise question: Should I have Mr. Rooter change out my tub controls or try rechaulking? After a thorough analysis and discussion, he suggested that I try rechaulking (my preference to save money). He offered to make the change-out but added that it made sense to just try the first step (rechaulking) and THEN replace parts IF needed. ON top of all this, after 30 minutes, he charged me nothing. BTW, he was about 30 minutes late, only because he was on another job.
Description of Work: I needed advise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan M.
02/2011
5.0
plumbing
  + -1 more
Even though they had a mile-long list of people to take care of, they came out the very next day. They were excellent. They kept in contact with me, even though the whole town was in a panic. I would use them again. They were a little pricey, but you'll pay just about anything when you need a service. It was a good experience.
Description of Work: We had a freeze here that we normally don't get, and we ended up with a broken line, so I had no water. They capped off the line for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Chris L.
02/2011
5.0
plumbing
  + -1 more
Excellent service. I will definitely use these guys again.
Description of Work: The service tech came promptly at the appointed time and examined our water heater. Found that the water heater was not performing correctly and recommended replacement. I balked at first at the $900 dollar price for a new water heater and install, but a quick search on the internet found that was about average for a new one (better than the crappy one I bought at Lowes). He removed the old one and installed the new one in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Elliot B.
07/2010
5.0
plumbing
  + -1 more
We like them and they have done quite a bit and we pretty much call them all the time. We paid probably $1200 for the entire heating unit. They are very quick to respond and they don?t charge any extra at night or weekends. They come right away, so that is good and do quality work. They also come back if something is wrong and call you before they come.
Description of Work: We used Mr. Roote Plumbing Of Dona Ana LLC and they replaced a water heater, a wall heating unit. The last time we used them was in May and they replaced a whole unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jack E.
06/2010
5.0
plumbing
  + -1 more
Excellent repair job. Friendly service person. Obviously expert at his craft!
Description of Work: Repaired leaking faucet in jacuzzi.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49
    • 1
    • 2(current)
    • 3

Contact information

2205 N. Mesquite St, Las Cruces, NM 88001


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Water Filtration and Softening,
Sewer Cleaning,
Septic Systems

FAQ

1 Call Plumbing & Construction, LLC is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

1 Call Plumbing & Construction, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, 1 Call Plumbing & Construction, LLC offers free project estimates.
Yes, 1 Call Plumbing & Construction, LLC offers eco-friendly accreditations.
No, 1 Call Plumbing & Construction, LLC does not offer a senior discount.
Yes, 1 Call Plumbing & Construction, LLC offers emergency services.
Yes, 1 Call Plumbing & Construction, LLC offers warranties.
1 Call Plumbing & Construction, LLC offers the following services: Plumbing & Drain Cleaning- Faucets, Kitchen Sinks, Garbage Disposals, Toilets, Gas Vents, Water Softeners, Backflow Prevention, Sewer Line, Water Heaters, Clogged Drains. Pipe Repair, Septic Tanks, Video Inspections, Trenchless Repairs

Contact information

2205 N. Mesquite St, Las Cruces, NM 88001


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day