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Stanley Steemer-Albuquerque

Carpet Cleaning, Floor Cleaning and Waxing, Air Duct Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery, water damage restoration, tile & grout cleaning,Air Duct Cleaning,Dryer vent cleaning, hardwood floor cleaning and natural stone cleaning.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.566 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
9%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 66 reviews

Andrea G.
12/2008
5.0
carpet cleaners
  + -1 more
They did much better than expected. There was paint on the floor in one of the rooms that my kiddo had put down, and I didn't expect it to come up. I was pleasantly surprised when I took a look at the room, it looked like nothing had ever happened. Actually, they tried to offer additional services but they weren't pushy about it. Overall, I had a great experience with them.
Description of Work: They cleaned all the carpets for a move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

CAROL O.
11/2007
3.0
carpet cleaners, floor cleaning
  + 0 more
They missed spots in the bedroom and a flaky substance appeared on the tile as it dried. I pointed out the problem with the tile and they said they had never seen the problem before and it must be something I used on the floor (I had not used anything but water before). They seemed more interested in trying to get me to pay to clean more rooms than in fixing the problem, and kept blaming it on my floors. They hand-cleaned one problem area, but when they left and the floor dried, I found many more problem spots. Since I was having guests that night I had to re-clean the floor myself. I called to complain and the manager asked what I wanted them to do. I said I wanted a discount and that they needed to come back. He said it would be free. I assumed he meant the service, but he must have meant the followup because they never offered a discount or refund when they arrived. Floors are still streaky.
Description of Work: They cleaned carpets in the bedrooms and tile floors in the kitchen and family room.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$334.5

C Stewart D.
10/2007
4.0
carpet cleaners
  + -1 more
The workers did the job in seemingly normal time. We had had the carpets cleaned by a different company in the past. We are not certain that this company did as good a job as the old company. Perhaps because the carpets are more worn, they do not seem to be quite as clean as we thought they would.
Description of Work: Workers came when they said they would, introduced themselves, and told us how much the job would cost. They then carpet cleaned five rooms and upholstered furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

PAT B.
10/2007
5.0
carpet cleaners
  + -1 more
I made an appointment and received a firm price. The cleaning men were to arrive between 8:00 and 9:00 am, and they arrived exactly at 9:00. They were very courteous, and the carpets appear nice and clean.
Description of Work: They cleaned the carpet and applied a protector product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Nancy K.
07/2007
5.0
upholstery cleaning
  + -1 more
The appointment was for Friday afternoon, between noon and 3:00 p.m. We have brick floors and the area rugs had also been cleaned, but not put back on the floor under the furniture, so I wasn't worried about the floors. I called at noon to get an idea of what to expect and was told they probably wouldn't get to the house much before 3. My husband was quite skeptical of the kind of work we'd see late on a hot Friday afternoon in July. When the truck arrived, the two techs came right in, looked at the work to be done and immediately started setting up their equipment. They were very nice and professional. After working on the sofa for about 30 minutes, the tech showed me what he had done and expressed some concern about not being able to get some of the older stains out. We agreed that it looked as good as it could. They were finished in less than an hour, had everything put back in their truck. When the yellow sofa was dry, it looked great, as did the recliner.
Description of Work: I had a dark blue recliner and a large, yellow, sectional sofa cleaned. They hadn't been cleaner for more than 18 months and were quite dirty, both from human use and a couple of long haired dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carol B.
05/2007
5.0
carpet cleaners
  + -1 more
They showed up on time and were pleasant people. They moved the furniture for me and replaced it when they were finished. The carpeting dried quite quickly and the price was reasonable. The overall results were very good and I recommend them.
Description of Work: Stanley Steemer cleaned the carpet in my very large living room, a small sun room and two maybe ten foot hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JULIE A.
10/2006
5.0
carpet cleaners
  + -1 more
Excellent, they seem to be a very, VERY, service oriented business. Once you look in the yellow pages for carpet cleaners you'll know why - it seems like theres about 8 million companies in the greater Albuquerque area doing carpet cleaning. They arrived earlier than expected and performed the work speedily and efficiently. Very friendly and thorough. Very Pleased!
Description of Work: Steam cleaned 3 large living area's of carpet [loop/Berber style].

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

07/2006
5.0
carpet cleaners
  + -1 more
I THINK STANLEY STEEMER IS A GREAT COMPANY THAT PROVIDES EXCELLENT SERVICE. THEY ARE A VERY PROFESSIONAL COMPANY AND THE PRICE IS ALWAYS WITHIN REASON. I WAS REALLY PLEASED WITH THE COMPANY.
Description of Work: THEY CLEANED OUR LIVING ROOM AND HALLWAY CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
upholstery cleaning
  + -1 more
I TRY TO USE THEM WHILE THEY ARE RUNNING A SPECIAL. I LIKE THAT THE FURNITURE IS NOT SOGGY AFTERWARDS. THEY DO A THOROUGH JOB AND MANAGE TO REMOVE THE REALLY TOUGH STAINS.
Description of Work: WE HAD THEM CLEAN OUR SOFA AND A LOVESEAT. THEY ALSO CLEANED OUR DINING ROOM CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

JENNIFER A.
07/2006
5.0
carpet cleaners
  + -1 more
THEY WERE ABLE TO GET ALL OF THE STAINS OUT AND THEY WERE PROFESSIONAL. THEY DID AN EXCELLENT JOB. I WILL USE THEM IN THE FUTURE AND REFER THEM TO OTHERS.
Description of Work: WE HAD ALL OF THE CARPETS CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOANNA H.
07/2006
5.0
carpet cleaners
  + -1 more
THEY ARE ALWAYS ON TIME WHEN THEY COME. I LIKE THIS COMPANY BECAUSE THEY HAVE THE LATEST UP TO DATE EQUIPMENT. THE WORKERS ARE ALWAYS FRIENDLY AND DO WHAT THEY ARE SUPPOSED TO DO.
Description of Work: THEY CLEANED TEN ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

07/2006
4.0
carpet cleaners
  + -1 more
THEY MADE SURE TO PUT ALL OF MY FURNITURE BACK IN ITS ORIGINAL SPOTS. I LIKED HOW THEY SHOWED UP ON THE TIME THAT WE HAD SET. I WILL USE THIS COMPANY AGAIN.
Description of Work: I HAD THEM COME TO MY HOUSE TO STEAM CLEAN MY CARPETS IN THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

07/2006
5.0
carpet cleaners
  + -1 more
THEY GOT THE JOB DONE. I THOUGHT THAT THE WORK WAS PROFESSIONAL BECAUSE MY CARPETS LOOKED REALLY GOOD. I WAS SATISFIED WITH THE SERVICE THE COMPANY PROVIDED.
Description of Work: THE CAME AND CLEANED CARPET IN THREE QUARTERS OF THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

07/2006
5.0
carpet cleaners
  + -1 more
I ENJOYED THE SERVICE OF THE COMPANY A LOT. OVERALL, IT WAS EFFICIENT, AND THE WORKERS WERE COURTEOUS. THEY CAME IN AND DID THEIR JOB, AND NOW MY CARPETS LOOK GOOD. I HAVE NO COMPLAINTS AT ALL.
Description of Work: THEY CAME AND CLEANED TWO CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

AMANDA M.
07/2006
5.0
carpet cleaners
  + -1 more
WHEN I HIRE THIS COMPANY TO COME AND WORK IN MY HOME, I DON'T HAVE TO WORRY ABOUT THEM NOT DOING WHAT THEY ARE GETTING PAID FOR. THEY ARE ALWAYS ON TIME, THEY DO HIGH-QUALITY WORK AND THEY ARE FRIENDLY. THEY CAN CALL ME A PERMANENT CUSTOMER.
Description of Work: THEY CAME TO CLEAN 5 ROOMS AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

07/2006
5.0
carpet cleaners
  + -1 more
THEY HAD A SALE AND I HAD SEEN THEIR ADVERTISEMENT ON TELEVISION. SO I CALLED. MY WHOLE HOUSE WAS CLEANED FOR AN AWESOME PRICE. MY MOTHER IS THE ONE WHO TOLD ME TO LOOK BECAUSE THERE WAS AN ADVERTISEMENT ON TV, SURE ENOUGH THERE IT WAS.
Description of Work: THEY STEAMED CLEANED ALL OF THE ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN M.
07/2006
5.0
carpet cleaners
  + -1 more
I LIKED THAT THEY SHOWED UP ON THE TIME WE HAD SET. I THOUGHT THEY WERE VERY PROFESSIONAL AND THAT THEY DID A GREAT JOB. I WAS IMPRESSED ON HOW THEY PUT EVERYTHING BACK IN ITS ORIGINAL PLACE.
Description of Work: I HAD THEM COME OUT TO MY HOUSE TO CLEAN MY CARPETS IN FOUR ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
5.0
carpet cleaners
  + -1 more
THEY WERE GOOD AT DOING ALL THE FLOORS IN MY HOME WITH NO MOANS ABOUT HOW LONG IT WAS TAKING TO DO IT. THEY WERE HERE FOR A FEW HOURS AND I AM SATISFIED WITH THE WORK THEY DID.
Description of Work: WE HAD ALL OF THE CARPETS CLEANED IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CHERYL K.
07/2006
5.0
carpet cleaners
  + -1 more
THIS IS A GREAT COMPANY. AS SOON AS I WALKED IN I WAS GREETED BY THE EMPLOYEES. THEY LET YOU GET ALL THE IDEAS OUT BEFORE THEY INFORM YOU ON WHAT IS GOING TO BE DONE. WHEN THEY CAME TO MY HOME THEY WERE POLITE AND FRIENDLY TO MY FAMILY AND ME.
Description of Work: THEY SHAMPOOED AND SCOTCH-GUARDED THREE ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

07/2006
5.0
carpet cleaners
  + -1 more
IT MADE ME HAPPY THAT THEY SHOWED UP ON TIME FOR OUR APPOINTMENT. THEY GOT RIGHT TO WORK AND CLEANED OUR CARPET IN A SHORT AMOUNT OF TIME. I THINK THEY DID A REALLY GREAT JOB. I AM TOTALLY SATISFIED WITH THE WORK THEY DID.
Description of Work: THEY CLEANED OUR LIVING ROOM AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
upholstery
  + -1 more
I WOULD HIGHLY RECOMMEND THEM TO ANYONE! THEY WERE NICE AND HONEST ABOUT THE PRICE. THEY HAD IT DONE WITHIN THE TIME PERIOD THEY SAID, AND IT COST LESS THAN I EXPECTED!
Description of Work: THEY REPAIRED MY UPHOLSTERY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

07/2006
5.0
carpet cleaners
  + -1 more
I WANTED MY CARPET TO LOOK NEW AND SMELL FRESH. I SAW AN ADVERTISEMENT AND A COUPON IN THE PAPER FOR THIS COMPANY SO I DECIDED TO GIVE THEM A TRY. I WAS NOT DISAPPOINTED WITH THEIR SERVICE.
Description of Work: THEY STEAM CLEANED THE CARPET IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
4.0
carpet cleaners
  + -1 more
THEIR REPRESENTATIVE WAS AWESOME AND DID AN EFFICIENT JOB. THEIR TECHNIQUE IS WONDERFUL AND MAKES SURE NOTHING IS MISSED. THEY DID A REALLY GREAT JOB AND MANAGED TO IMPRESS ME.
Description of Work: THEY CLEANED THE CARPETS IN MY ENTIRE HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

07/2006
5.0
carpet cleaners
  + -1 more
THEY WERE VERY FRIENDLY AND RESPONSIVE TO THE CONSUMERS NEEDS. THEY ALSO DID QUALITY WORK IN TIMELY FASHION, THEY KEPT TO THE DEADLINE THEY SET AND DID AN EXTENSIVE JOB HANDLING ALL OF THE SPOTS AND AREAS THAT NEEDED CLEANED THE MOST.
Description of Work: THEY CAME IN AND CLEANED 3 BEDROOMS, A LIVING ROOM, DINING ROOM AND A HALLWAY.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$345

07/2006
5.0
carpet cleaners
  + -1 more
THIS COMPANY HAS KEPT MY BUSINESS BECAUSE THEIR SERVICE IS EXCEPTIONAL AND THE EMPLOYEES ARE FRIENDLY. I'M NOT WILLING TO HAVE PEOPLE IN MY HOME THAT SEEM UNTRUSTWORTHY OR ARE RUDE.
Description of Work: THEY COME REGULARLY TO CLEAN CARPETS IN SIX ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
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Contact information

608 Tierra Montana Loop, Bernalillo, NM 87004

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Upholstering

FAQ

Stanley Steemer-Albuquerque is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Stanley Steemer-Albuquerque accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer-Albuquerque does not offer free project estimates.
Yes, Stanley Steemer-Albuquerque offers eco-friendly accreditations.
No, Stanley Steemer-Albuquerque does not offer a senior discount.
Yes, Stanley Steemer-Albuquerque offers emergency services.
Yes, Stanley Steemer-Albuquerque offers warranties.
Stanley Steemer-Albuquerque offers the following services: Carpet & upholstery, water damage restoration, tile & grout cleaning,Air Duct Cleaning,Dryer vent cleaning, hardwood floor cleaning and natural stone cleaning.

Contact information

608 Tierra Montana Loop, Bernalillo, NM 87004

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM