Stanley Steemer-Albuquerque

Cleaned carpets in four bedrooms. Carpets were extremely dirty due to two dogs. Stanley Steemer responded on the same day we called them. Arrived on time. As always the technicians were professional and work was excellent.

The servicemen were on time, very professional and friendly. Everything came out clean and looks great. I'm not sure if the original white tile in this 1978 house has ever been professionally cleaned. The grout lines were dark and dingy. Now, the tile and grout lines are white again! I am very pleased with the amazing results, and would hire this crew again.

They did a good job but it seemed like they finished sealing the entire house rather quickly.

They did a good job all the way around. I would recommend them to friends and family.

They do a great job. They always lift up the things and put foam pads underneath and clean under things. I think two people came out, they lifted the furniture. But I don't remember, to be honest. It took them about an hour.

They were pretty thorough, did a good job, took their time to explain things.

I really don't want to give you a whole lot of information but I just want you to know that they did a great job. They did a very good job. It was within the last couple of weeks. The price was fair...in the middle of the road there. I would tell others that they should use them. They are very professional and do a very thorough job.

They charged $99 for three rooms. They did not do a good job last time. It seemed like they used dirty water to clean my carpets. After they left, I looked at the carpets and they were still brown. I probably should have called them back to come and redo them, but I work and that was the one afternoon I had off to get them over there to do it so I did not call them back. We would probably use them again because they are the cheapest.

Terrible. We agreed to have duct cleaning services performed at the price they quoted and we scheduled the service. The next day the provider called back and stated that they would not perform the services unless we paid them more than the amount that we had already agreed. They stated that they made a mistake in the pricing and that it wasn't worth their time to perform the services at the price they had previously agreed. When I told them they should perform the services at the agreed price, they refused. They stated that I could either pay them more or that I could find someone else.

Unbelievable!!! In the best possible way of course. The two men who arrived were completely professional, courteous, polite, and their major concern was that we be completely happy with their work. They put corner protectors on every room corner where their equipment would adversely impact our walls, and a door protector as well on our front door. They constantly checked with us to make sure we were happy with carpet spot removal and any other possible issues. They explained how carpets are made, and what wear to carpet actually consists of, and in the end, I was much more knowledgeable about carpet care than I had ever thought possible. They did an amazing job on all of our carpets/rugs to the point that the carpets look almost new again after never being cleaned in the past 12 years. I have a very powerful vacuum cleaner that has helped to keep my carpets much more clean than most folks would have, and minimized wear because of that, and I thought I could get away with not having them professionally cleaned, but I was wrong. And now they look GREAT!!! And unlike the last guys from another service that came the day before, these Stanley Steemer men made sure we would be back in our own bedroom for the night, and in our own bed by wiping off the rollers on our bedframe so as to leave no dirty marks. And the carpets were basically dry when we went to bed anyway, not still wet after 24 hours like the last guys left them. Loved these professional men!!! Can not recommend them highly enough. Thanks again Patrick Lotridge and Corey Gitter for doing such a fabulous job! You guys are THE BEST!!!

My dog got sick everywhere, and they saved me from a terrible situation. I have some reservations about them. They left some small spots. They kept trying to upsell me. Another $20 for this, another $20 for that. It might have been for my own benefit, but I just don't think that's right. It's not professional. They do the job.

I noticed that after a few weeks, the dirt comes back to the surface. Also, they aren't using steam! They are basically just vacuuming. I am very unhappy with their service.

We had used Stanley Steemer a few years ago with no problems. This time the workers came on time and cleaned the carpets in 3 bedrooms, a hallway and the living room. They set furniture legs on protective paper before leaving. A few days later we noticed a sizeable hole and area of damage in the living room wall where the men had relocated a handicap-assist power recliner too close to the wall. After calling for the owner to discuss help for repairs, we waited 2 days for a return call. He told us Stanley Steemer does not have a way to help. No liability insurance? If you use Stanley Steemer, be very watchful.

The tile and carpet was filthy and when the job was done, they were immaculately done. The tile was dirty and when it came back it was white. They did an amazing job. They do what they say and guarantee their work.

We had a very good experience. We have used Stanley Steemer in the past and have always been pleased with their service.

Although they were very nice, the carpet was not at all clean. Several spots still showed and the carpet just looked dingy. They came back and did it again, and this time it looked better. Although we can't prove this, our digital camera is now missing. It was on a stand next to the entrance and was gone after the second cleaning. I've used Coit several times for the same carpet, which I clean every six months. Coit always did a superb job, but they aren't available in this area.

They came to the house and they were very pleasant and very professional. Their prices were competitive. I would probably not use them again.

di I booked on-line, very convenient, they called the day before to confirm. They arrived promptly and were very good guys to work with - Robert Cash and Jason Hofman. They didn't charge for the short hallway (though they could have) and we purchased the special enzyme treatment to get rid of the smells and the extra protection. The carpet hadn't been professionally cleaned in 5 years. And we have two dogs, need I say more? :-) Rug dried as guaranteed, they scooped up most of the water (unlike another vendor the last time took days to dry). Some of the spots are still very slightly there. They did extra spraying on the spots, and they are difficult to see now. They did warn us that the spots might not come out if the carpet is bleached because the color is damaged. I think they did as well as they could.

I was a little disappointed. I had carpet cleaned and along the walls the dust was still there against the walls. They had to come back out and clean our tile again. I will not use them again.

They were very courteous and did a fantastic job. They advised me that some of the problems might come back. That is what happened, so I called Stanley Steemer. They came out immediately and redid the carpet at no cost.

The carpets were clean, But also drenched. I asked them to dry them more. They spent a few minutes drying one room and left. I called the company and complained but they basically said so what!

OK looked nice after carpet cleaned

Booked online- very convenient. They showed up on time and quickly cleaned all rooms. A very professional team. Very polite. Convenient computer terminal payment. Would use them again.

I was just astonished at the speed and efficiency they had our carpets cleaned. They were fairly well known here. Their price was in line with others and I would use them again in future.

All of the carpets came clean with the exception of the high traffic areas on some light-colored carpet. They moved all of the furniture and used styrofoam blocks so the furniture legs wouldn't stain the carpet.