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Paul Davis Restoration of New Mexico, Inc

Drywall, Finished Carpentry and Woodworking, Biohazard Remediation,

About us

Paul Davis Restoration of New Mexico, Inc. is a GB98 Licensed Contractor #55841, and IICRC Certified Firm #76541 that has demonstrated its ability to perform emergency mitigation work for the Albuquerque community and surrounding areas by responding to multiple emergencies of commercial and residential properties each year, 24 hours a day. We are dedicated to providing best-in-class service to property owners and managers. Our services include water damage, fire restoration, structure stabilization, environmental, construction, debris removal, and disposal, containment of water, water extraction, dehumidification, structural drying, application of anti-microbial agents, biohazard clean-up and decontamination, document recovery, restoration of electrical and plumbing infrastructure, emergency structural support, board up, mold remediation, any other natural or manmade disasters, and more.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Extraction Clean Up and Drying, Fire and Smoke Damage Clean Up and Repair Restoration Services, Sewage Clean Up, Mold Remediation, Trauma/Crime Scene Clean Up, Biohazard Clean Up, HVAC System Cleaning, Specialty Cleaning, Contents Cleaning, and Storage.

Services we don't offer

We do not provide services for electronics or depending on the damage, are unable to repair/restore mobile homes.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.642 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
14%
3
12%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-42 of 42 reviews

05/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

05/2016
5.0
remodeling, interior painters, basement remodeling
  + 1 more
unknown
Description of Work: I had a leak in the roof which leaked into the garage which ruined the dry wall in the ceiling. Another company repaired the roof and in December this company repaired the garage. They were professional, arrived when they said they would and did a great job. I will use them in the future and Highly Recommend them to anyone that want a job done quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

05/2016
5.0
remodeling, interior painters, basement remodeling
  + 1 more
unknown
Description of Work: dried out after water heater leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
09/2015
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger H.
05/2015
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter W.
01/2015
5.0
drywall, roofing, woodworking
  + 1 more
unknown
Description of Work: They replaced the shingles, and some of the boards. They also replaced damaged drywall and painted the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,600

Response from Paul Davis Restoration of New Mexico, Inc
Thank you the A rating! We’ve shared it with the whole team!

Todd H.
01/2015
2.0
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Paul Davis Restoration of New Mexico, Inc
We are sorry and regret the errors. But most of all, we are sorry… for the overall impression our company has left upon you.

Lucy N B.
07/2014
4.0
unknown
Description of Work: The response to our flood damage was very good, the team as a whole was very good, professional and accommodating. They were slow in the repair and many days only sent one or two people to complete the job. I had to stay on top of things daily to get the services completed, spent much time coordinating the job.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0


Response from Paul Davis Restoration of New Mexico, Inc
Thank you for your honest review. A quick response is crucial to prevent further damage when dealing with a flood. We’re glad to hear we were able to provide excellent flood damage response. We are sorry to hear you felt the repairs took longer than necessary. We take customer input very seriously. The Associate overseeing your claim has read your review and is making changes so this won’t happen again. Glad you’re home is clean, dry, and livable once again.

Christopher R.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Water damage from a over flowed bath tub in a upstairs bathroom. I could not ask for a better contractor, work was done expertly and quickly. They matched the drywall texture exactly, kept the construction site clean and orderly at all times. The initial clean up crew was very professional in their approach to the clean up and prep for the repair. I would highly recommend PAUL DAVIS RESTORATION, INC. for home repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Paul Davis Restoration of New Mexico, Inc
Wow! Thank you very much. John Dooley, aka JD, our Mitigation Associate, says you were really a pleasure to work for. A good customer and thanks you once again for hiring Paul Davis Restoration. Israel Jaramaillo, Senior Technician (Journeyman Water Restorer) also expressed gratitude, along with restoration Associate Ken Michel, who put your home back together. Understand it was upstairs, downstairs—oh water floods, they're never any fun. Remember, you can always call us for any questions. The Associates of Paul Davis relish giving out suggestions and estimating is free, too. From crisis to calm, Call Paul! :)

Diane V.
02/2014
5.0
.
Description of Work: Replaced sections of walls and ceiling with water damage, moved furniture in order to replace flooring. Dismantled and re-installed cabinets and shelving, painted, replaced window covering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul Davis Restoration of New Mexico, Inc
[removed member name] thank you very much for your review. Harold shared he enjoyed working for you. Adam Nimz, your Associate, is grateful and said, "she's the ideal customer." Please feel comfortable calling Adam with questions, even it's not related to the work performed. With property damages, it's nice to be able to turn to someone who understands—especially when they've been inside your home.

William S.
05/2012
3.0
home builders, home remodeling
  + 0 more
unknown
Description of Work: Dennis Casey was very professional. he came on time to begin an estimate on 17 May and promised to get back to me by the 21st. After numerous attempts, he told me on the 29th that as a result of a reorganization, they were out of the remodeling business. Paul Davis has done two restoration projects for me in the past and I had thought they were my contractor of choice.This was very disappointing for my wife and I.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0


Response from Paul Davis Restoration of New Mexico, Inc
Drats, that IS indeed unfortunate because we are most certainly very active in the remodeling industry. We apologize communications fell apart as there was a reorganization and Mr. Casey is no longer with us. WE DO want to be your contractor of choice and hope you’ll reconsider and speak with us again.

Leslie H.
08/2010
2.0
home remodeling
  + -1 more
The job included cabinet, countertop, appliance and sink replacement. It did not include the floor or any moving of walls. It didn’t change the shape - it was just replacing the existing structure. I called him and he came to look at the job. He was supposed to send me a bid but has never turned in an estimate. I never bothered to call back either. I had no problems getting a hold of him. I don’t think it was professional of him to not revert to me. The interaction was fine though. I would not use him in the future.
Description of Work: I called Paul Davis Restoration & Remodeling for an estimate on a kitchen remodeling job.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Michael O.
04/2010
3.0
First, it took 2 days for their representative to call me back, then they sent not one, but two people out to our home. One to estimate repairs for the ceiling drywall and one to look at mold remediation. I have not (almost one month later) received a single estimate either by phone or email and no follow-up. When I told them I was not going to be billing the repairs to my homeowner's insurance, they seemed to lose interest in my job.
Description of Work: I called them for an estimate for repairs on our ceiling which was damaged when our roof leaked.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
3.0


ROLENE B.
08/2009
5.0
home remodeling
  + -1 more
Their work was perfect, fantastic, and I was very pleased with it. For the work they did, I think it was reasonable. All the workmen and foreman were excellent to work with and very helpful.
Description of Work: He remodeled the bathroom. They had to tear out walls in the bathroom and in a couple bedrooms because of water damage. They tore out the flooring and then came in after it had been tested for mold. They put the walls back up and repaired other areas of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gwendolyn H.
07/2009
5.0
home builders
  + -1 more
Robert McLean was very knowledgeable, prompt and curtious. He identified the cause of the leak and referred me to another provider.
Description of Work: Called this builder as I thought a leak had something to do with my homes foundation. Robert came the next day at the time arranged. He determined it was most likely a roof leak and came in and checked the walls for moisture and found the problem area. He recommended a roofer to do the repair. Robert also explained how the roof could be dried out and a potential problem with mold. There was no charge for his services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THEODORE U.
10/2006
4.0
The people employed by the company were excellent. The stucco repair work done by a subcontractor was unreliable and sloppy. He had to be called back for substandard work three times. Subcontractor missed several days of work causing further hardship to a stressful situation;house fire and subsequent repair.
Description of Work: Repaired fire damage to interior of house. Re-stuccoed the fireplace, which was the source of the fire. Repainted the entire interior of the house and selected portions of the exterior.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$14,000

JC T.
07/2006
5.0
home builders
  + -1 more
I HAVEN'T HAD ANY PROBLEMS WITH MY HOUSE SINCE THEY BUILT IT. THEY WERE VERY NICE PEOPLE TO HAVE BUILD MY HOUSE. I WAS VERY GRATEFUL WITH WHAT THEY DID. THEY DID A VERY GOOD JOB.
Description of Work: MY HOUSE BURNED DOWN AND THEY BUILT A NEW HOME FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000
    • 1
    • 2(current)

Contact information

7820 4th St NW, Albuquerque, NM 87107

https://new-mexico.pauldavis.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drywall,
Finished Carpentry and Woodworking,
Biohazard Remediation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Paul Davis Restoration of New Mexico, Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Paul Davis Restoration of New Mexico, Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Paul Davis Restoration of New Mexico, Inc offers free project estimates.
Yes, Paul Davis Restoration of New Mexico, Inc offers eco-friendly accreditations.
No, Paul Davis Restoration of New Mexico, Inc does not offer a senior discount.
Yes, Paul Davis Restoration of New Mexico, Inc offers emergency services.
No, Paul Davis Restoration of New Mexico, Inc does not offer warranties.
Paul Davis Restoration of New Mexico, Inc offers the following services: Water Damage Extraction Clean Up and Drying, Fire and Smoke Damage Clean Up and Repair Restoration Services, Sewage Clean Up, Mold Remediation, Trauma/Crime Scene Clean Up, Biohazard Clean Up, HVAC System Cleaning, Specialty Cleaning, Contents Cleaning, and Storage.
We do not provide services for electronics or depending on the damage, are unable to repair/restore mobile homes.

Contact information

7820 4th St NW, Albuquerque, NM 87107

https://new-mexico.pauldavis.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day