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Plumbing, Heating and Air Conditioning, Water Heaters,

About us

KSM is a local and independently owned small business dedicated to providing superior personalized service to meet the needs of the Albuquerque community.

Business highlights

14 years of trusted experience

Services we offer

Kitchen & Bathroom Remodeling. Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9348 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 348 reviews

Patrick L.
09/2014
5.0
plumbing, water heater repair
  + 0 more
Perfectly!
Description of Work: Replaced the garbage disposal which died over the weekend. Also replaced screws that attached the dishwasher to the cabinet (they hadn't installed it) at no charge. We've had them install 3 new toilets and a new water heater. Very responsive and clean up after themselves. Really nice group of capable plumbers. They are our go-to plumbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gwen L.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced plumbing under the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome M.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Serviced noisy swamp cooler. Replaced bearings, aligned belt and oiled bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andrew B.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replace collar on shower spicket

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard V.
06/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Install new bath faucets

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Deborah K.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
replaced thermostate
Description of Work: winterized swamp cooler and checked furnace and fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$200

Andrew B.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace collar in knob.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carol N.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Everything was fine, not a big job not memorable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Stacey A.
04/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey A.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim L.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen R.
04/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Sean G.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise K.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Fixed water links on the bib hose in the yard and the plumbing under the kitchen sink was not working properly after I had a new sink, counter tops and faucet put in by other contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Abiel C.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Norma C B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Brian P.
01/2014
5.0
plumbing
  + -1 more
Great
Description of Work: Kevin has been out to my rental house twice. Once to replace a motor on a furnace and the other to determine why furnace fan was no longer running. He was able to fix the issues very quickly and for a reasonable price. I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Caerllion T.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was professional and nice.
Description of Work: Swamp cooler wasn't working and he got it up and going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Wilbert D.
12/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Identified the plumbing link and resolved issue.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
10/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Will continue with this business. They are professional and always on time or they call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul W.
10/2013
5.0
plumbing
  + -1 more
The service went pretty well.
Description of Work: KSM installed a faucet and repaired a drain that did not close in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Danny W.
08/2013
5.0
plumbing
  + -1 more
Went fine
Description of Work: installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kathy B.
06/2013
5.0
plumbing, water delivery
  + 0 more
See above.
Description of Work: Kevin was very responsive in sending Kade to my home twice after performing a swamp cooler seasonal change service (see prior review). I live in an older home with an air vent missing in a high-use room. I was desperate for relief from the recent (& current) high temperatures and KSM was wonderful in trying their best to help. The swamp cooler just couldn't handle how my home was built. I wound up putting a portable swamp cooler in the trouble part of the home, so the problem was eventually solved. I want to publically thank Kevin, Kade and KSM for all their thoughtfulness and consideration and efforts in trying to help me. (And, they didn't charge me anything additional.) THESE are the guys to hire, people!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Peformed seasonal swamp cooler change-over from heat. He cleaned the cooler and checked that all was in working order (it was) and replaced the pads. He then confirmed that the cooler was functioning properly (It was). Kade was very nice, professional and personable. The owner, Kevin, was very prompt in his call back to me after I left the initial contact message. He was able to provide service within only a couple of days: very good. My only "down" note is that the charge of about $30 for the three cooler pads seemed high, since no "top of the line" model pad was needed or received. Otherwise, the service was very positive. Thank you Kade and Kevin!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
367407

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Water Filtration and Softening,
Electrical,
Drain Pipe Installation,
Lawn Irrigation,
Appliance Repair

FAQ

KSM is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

KSM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KSM offers free project estimates.
Yes, KSM offers eco-friendly accreditations.
No, KSM does not offer a senior discount.
No, KSM does not offer emergency services.
Yes, KSM offers warranties.
KSM offers the following services: Kitchen & Bathroom Remodeling. Plumbing.

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM