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Plumbing, Heating and Air Conditioning, Water Heaters,

About us

KSM is a local and independently owned small business dedicated to providing superior personalized service to meet the needs of the Albuquerque community.

Business highlights

14 years of trusted experience

Services we offer

Kitchen & Bathroom Remodeling. Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9348 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 348 reviews

Todd R.
04/2017
5.0
plumbing
  + -1 more
I've always been happy. They are the plumber I always go to. They had 2 people. It took an hour and a half I think.
Description of Work: They did some random plumbing work around the rental house and installed a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jeanie D.
12/2016
1.0
plumbing
  + -1 more
I called them because they did work for me in the past. Since those jobs, however, Mr. Meeks has never returned my calls for more services.
Description of Work: Find and fix leak in front yard.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Ginger O.
11/2016
5.0
plumbing
  + -1 more
Any leak we have, we always call him. Price was very reasonable. He even told me things to do on the phone, before we needed him to come out. The only issue was his broken truck, and he couldn't get to us. He is very helpful. Sometimes saves us an service call. We had frozen pipes, and he helped over the phone, and it worked.
Description of Work: Installed an garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy R.
11/2015
5.0
plumbing
  + -1 more
They arrived on time and set to work. They did a nice job and cleaned up.
Description of Work: Installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ray M.
08/2015
5.0
They did not charge me for that they stood behind their work. That is very important. I am satisfied. I think they did an excellent work. They came out three times and did not charge me until the problem was rectified and fixed. They do very good service. They are really good, a very good company that stands by their work and won't charge until the work is done. They guarantee their work.
Description of Work: I had a problem and KSM Plumbing came to work on it three times. The air conditioner did not seem to be cooling properly and they came out three times and worked on it. The first time they came they replace a motor and a water pump. They came out and had to do some adjusting and didn't charge me for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret O.
06/2015
5.0
plumbing
  + -1 more
Kevin and his associate were very professional in every way. The sink drain pipe was fixed quickly, and the cabinet rebuilt on a separate trip. Extra flexible piping was used in the drain pip repair to prevent the cracking from re-occurring. I appreciate his competence and willingness to discuss all the aspects of the job. I would definitely call KSM again.
Description of Work: Fixed a cracked kitchen sink drain pipe, rebuilt cabinet under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elizabeth C R.
06/2015
5.0
plumbing
  + -1 more
On Monday 6/8/15 I had experienced a leak in my yard that required the City to shut off my water supply to my house. I called Kevin and he was able to respond on Tuesday and took care of the leak right away. I called several other Angie's List plumbers and a couple said that they could not respond for a couple of weeks! That was unaccecptable since I needed a repair that day. One plumber said that they would charge $200 just to locate the leak and provide an estimate. Another company said that the pipes in the neighborhood were old and was making estimates over the phone without even coming to my home. KSM's total bill came to $170 and was very reasonable. I will definatly use KSM again and will recomend them to my family, friends and neighbors.
Description of Work: Repaired a water leak at the water meter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Scott W.
05/2015
5.0
plumbing
  + -1 more
Exceptional service! They scheduled for the day I had available, showed up exactly on time and completed the repair in a timely manor. To my surprise they were also able to repair the wall that had to be cut out to reach the drain pipe.
Description of Work: KSM found and repaired a leaking drain pipe behind a wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Robert M.
05/2015
5.0
plumbing
  + -1 more
Kevin, the owner of KSM, is a good guy to work with. It's obvious he has a lot of experience and is able to think on his feet. He removed a marble tile from our wall and installed new valves. It was a tight workspace and took several hours to get everything where it needed to be. I was able to find some matching marble tile here in town and they cut that to fit the new fixtures. He also spent several hours removing some old moldy caulk from around the perimeter of the tub and redoing it. Very labor intensive but it ended up looking nice. It wasn't cheap but plumbers rarely are. I wouldn't hesitate to use him again.
Description of Work: KSM changed out the bathtub valves behind a marble wall, then changed out the fixtures. He also scraped out the old caulk, treated for mold, and recaulked the tub and windowsill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,155

Linda N.
05/2015
5.0
plumbing
  + -1 more
Both Kade and KC arrived on time. Went right to work on the problem in the main bathroom.. Very efficient and professional. They were asked to check the toilet in the master bedroom, which they did. Would definitely use KSM again. The owner is very professional and has very good plumbers.
Description of Work: Service call for plumbing issue in main bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110.15

Cindy M.
04/2015
2.0
remodeling
  + -1 more
Did not complete the estimate. Kevin came out to do estimate. Job was too big for him to estimate, his partner was supposed to get back to me the next day. Never heard back
Description of Work: .
Rating CategoryRating out of 5

allyson H.
04/2015
5.0
plumbing
  + -1 more
Intended to complete in 3 days, went longer to correct cosmetic issues,at no cost. Guys were polite, curtious and professional. Attended to business. I went to meet Kevin at supplier to pick out colors, etc. It was the perfect tub to solve my problems.beautiful and fit in with what I already had.
Description of Work: Removed old tub and surround, replaced sheetrock, installed, new tub and surround in cultured marble., replaced 2 faucet s outside .And they cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$3,755

Osvelia D.
04/2015
5.0
plumbing
  + -1 more
Kevin and his team are outstanding. I have used them before and they are the only plumbers that I will utilize. They are professional, honest, and will come up with the best and most cost-effective solutions.
Description of Work: Kevin and his team installed facets in my new vanities and, also, shower hardware trim. They were, as usual, outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Julie B.
03/2015
5.0
plumbing
  + -1 more
Very attentive to doing the job well. Very extensive.
Description of Work: Replaced all of faucet and shower fixtures in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Yvonne C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
He saved me from a fortune I was to spend with another guy. He was outstanding. He told me what was really wrong and fixed it.
Description of Work: I used KSM for plumbing. I had a hot water heater problem. Because of the goodness of his heart, he came the following day and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan L.
03/2015
5.0
plumbing
  + -1 more
I called KSM early in the morning because our bathroom was reeking of sewer gas and it was beginning to infiltrate the rest of the house. They had a repairman to the house within half an hour. He fixed the toilet. Our bill was a bit more because we also asked him to make sure the tubs were draining correctly. We wanted to make sure that we were getting to the cause of the sewer gas problem. We have also used KSM in the past to fix our swamp tank and have been very pleased with responsiveness, quality and professionalism.
Description of Work: Fixed the wax ring on the toilet. Also inspected the bathtub for blockage .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Patrick J G.
02/2015
4.0
plumbing
  + -1 more
fairly uncomplicated service and he did fine. Needed some parts and there were some that were no longer available, but overall did a decent job.
Description of Work: fixed leaking faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Claude M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
He also recommended steaming the boiler and replacing an intake valve on the tops, that was okay, but it still doesn't address my concern about if it's gonna cost me a lot of money to run this thing. I'm kinda happy they could fix them but I was still left with wanting to know if it will save me money in the long run or not.
Description of Work: I got an estimate from ksm.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LESLIE S.
02/2015
5.0
plumbing
  + -1 more
had called 3 or 4 vendors getting prices sent kevin photo gave me a good price and said he could come over same day and see what problem was and verify. I didn't expect service till Monday but he called back saying he would come over personally and do repair next morning . Finished in just a couple of hours and now I don't worry anymore about leak he is a great plumber and very helpful
Description of Work: removed unneeded valve from water heater system that was leaking placed new shut off valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Esther O.
02/2015
5.0
plumbing
  + -1 more
They very cleverly modified the cabinet to fit the spot of my former vanity, making custom cuts and trims as needed. They put the cabinet in, removed an overhanging medicine cabinet from the wall, and fitted the granite top with included sink to fit the cabinet. Grouted and sealed everything, and I was happy that they cleaned up and removed all the boxes and other rubble from the project. I have used KSM for the past couple of years and they have never failed to be on time, do a great job and charge a fair price. Very pleasant to work with.
Description of Work: For hall bathroom, removed and replaced existing vanity top, cabinet, and plumbing. I provided the materials except for a few of the fittings($70 worth).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Matthew C T.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
They were a little peckish. They were extremely friendly. I would not recommend them because they try to sell to you.
Description of Work: They came out and fixed a shower drain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Spencer V.
01/2015
5.0
plumbing
  + -1 more
The worker arrived at the time agreed upon. He was super pleasant, assuring me that the job would be done properly. He got to work and had the job done in short order without bothering my routines in any way. He took the old "junk" away to be disposed of properly. Great job. I will call KSM for any future plumbing help I need.
Description of Work: Changed kitchen sink faucet and spray after I failed to be able to do so.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Nadine R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I loved them. I used them for my rental property and from that one experience with him I kept him on until summer. It was a very pleasant experience. Everything I need in terms of heating and air conditioning, plumbing he does it. I like his professionalism and his price is reasonable. His response time is wonderful.
Description of Work: I've used the big deal of KSM. I had a water pump in the back of the yard so he fixed that and he had to deal with the heating and air system. He is now dealing with all of my heating and air so if I needed to shut off he does that, when I needed to maintain he does that. He changed the mother board of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Brian W.
01/2015
5.0
plumbing
  + -1 more
Kade was super nice, knowledgable, and professional. We will definitely be using KSM again.
Description of Work: Fixed/replaced old leaking shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Edith K.
01/2015
5.0
plumbing
  + -1 more
He is great. He is fine. We are going to use him because we are going to replace some more stuff. He is excellent. They come on time, they do the work, and they charge what they say.
Description of Work: I used KSM Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
367407

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Water Filtration and Softening,
Electrical,
Drain Pipe Installation,
Lawn Irrigation,
Appliance Repair

FAQ

KSM is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

KSM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KSM offers free project estimates.
Yes, KSM offers eco-friendly accreditations.
No, KSM does not offer a senior discount.
No, KSM does not offer emergency services.
Yes, KSM offers warranties.
KSM offers the following services: Kitchen & Bathroom Remodeling. Plumbing.

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM