KSM

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I took advantage of Angie's special offers and bought a Big Deal Coupon. I called and made an appointment for a service call from KSM Plumbing telling him that I had purchased a coupon from Angie's List. Mr. Meek was there promptly on the hour of the day, assessed the situation and got right to work. The job was done in good time and I was pleased with his attention to detail and the cleaning up of the work area. He is not only a personable fellow but a competent plumber. I would recommend this plumber and I will call upon him if the need arises in the future. He was fair and very reasonable in his charges and I have no complaints.

We e-mailed Kevin in the evening, and per our request, he contacted us the next morning. He was able to fit us into his schedule the next day (pretty good for a non-emergency problem!). He came over in the pooring rain, evaluated the problem, and provided an estimate. We told him that he could repair it the following day because of the bad weather, and he took us up on our offer. He came over the next day, turned off the water, and made the repair within 30 minutes. We are very pleased with the service, price, and responsiveness, and we will use his services again if needed.

I got three different bids on the job and he was by far the lowest. He did the work quickly and professionally, even dealing with an ornery neighbor. Addressed a follow up concern in a similar manner and overall I'm satisfied with the work and the price.

I've been having problems with the clothes washer's wastewater backing up into the kitchen sink. I had another plumber recommended by a friend come in and try to fix it, but all I got was a bill for $340 for some shoddy work. So I decided to try calling KSM based on their positive reviews here. It was easy to get a hold of the owner/plumber Kevin and he came by the house the next day and provided a detailed and through assessment of the problem. He suggested two possible causes and two potential solutions. The cheaper solution involves having the pipes throughly snaked by a different company that specializes in this. I was clear that he was more interested in solving my problem with the least cost to me rather than just getting another job for himself. I will likely try the cheaper solution first but if it doesn't solve the problem I will be definitely calling KSM back to have the piping replaced.

It ended up not truly being broken after all. He took it apart and told me this right away. He then refused to take any money for the visit. I would definitely trust him to do any work in the future.

We just bought our house and found out that the swamp cooler was in need of lots of TLC and the water pressure regulator was not functioning. Kevin came the same day we called, which happened to be Memorial Day! He assessed the repairs and came back a few days later to perform the work. He explained the problems and our options and completed the repairs as promised. We recommend Kevin's work and we will call him back for our plumbing needs.

Kevin gave thoughtful advice on the best system for our square footage and we went with his recommendation. Replacing the old water line was a significant hurdle due to a complicated routing from the roof to the water hookup in the garage. Kevin stuck with that difficult job with persistence and we appreciated his resolve to get the job done and getting it done right. Along the way there were a couple of occasions where Kevin needed another part. We appreciated that he immediately found a source and went and picked it up, keeping the job on schedule. We would definitely use his services again.

I contacted Kevin (owner) at KSM for an estimate on the water softener repair listed above, and he was able to diagnose the recirculation pump failure based on excessive time for hot water to reach the outlets throughout the house. He was prompt, professional, and knowledgeable. After receiving estimates from other Angie's List plumbing companies, KSM was far less expensive - I had a moment of doubt on whether the estimate was accurate, or if the job was underestimated, but opted to use KSM anyway due to the cost savings. Kevin and another KSM employee arrived on time the day I had scheduled for the repairs to take place. Both were very conscious of not damaging my home and performed the services I had contracted with efficiency and skill. Not only was the installation done properly this time, but several additional measures were taken (sealed line conduits, heavy duty line insulation, etc). After completing the job, KSM ensured that any debris and work-related messes were removed so that my home looked as good as before repaires were started. I wish I could have used KSM for the water softener install the first time!

It went very well. He came within 24 hrs. of my call, arrived on time, called ahead and was done within 1 hr. No complaints.

I called KSM services and Kevin was able to come over within the hour. He was able to determine exactly what the problem was and how to fix it. He had to make a couple of trips to his office to get the right tools/parts but he returned promptly. I thought the pricing was more than fair and would be happy to give him a good reference and to use his services again.

Kevin repaired and balanced the washing machine He came out and checked over some pipes and showed me the problem and even a potential one and explained his plan of action and fixed it. Kevin is a great guy with awesome prices. He is very talented in his trade and takes the time to provide good genuine customer sevice to make sure the job gets done right!

Every job that Kevin has completed small or large,has met or exceeded my expectations.He thinks through every project to save the customer time and money and headaches! Kevin was referred to me by a friend and I am so glad she did. He is the only one I wil ever use.