KSM is a local and independently owned small business dedicated to providing superior personalized service to meet the needs of the Albuquerque community.
Very punctual, professional, and reasonable. Cleaned up the area after working. Would definitely use again
Description of Work: Troubleshot and found leak in a copper pipe ran from the wall inside a bathroom to a faucet on the roof. Required drilling holes, using a camera probe and multiple wallboard cuts. Ultimately disconnecting a pipe and capping a joint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Marsha M.
05/2013
5.0
plumbing
 + -1 more
I have used KSM in the past, so I knew exactly who to call for a professional job. I contacted him at about 11:00 a.m. and told him about the leak. When I told him that Pro Serv was on the way he asked if he could come before they arrived so that the leak would be fixed when they began their job. He arrived within 30 minutes with another plumber. They inspected all the possible places the leak could be coming from and found that it was in the wall where the refrigerator ice maker is conntected. After they removed the drywall, they found that the previous plumber who replumbed the entire house had not used the correct fitting for the type of pipe he was replacing. That was alarming because it means that the fittings throughout the house might leak at any time. Anyway, Kevin replaced the fitting with a proper one. He was careful to take pictures of the fittings before he did the work so that I could have copies for my records. The work was finished promptly and the cost was very reasonable. He gave my the Angie's List discount before I even asked for it. I will use KSM in the future when I have plumbing issues. I have recommended him to friends and family, and I will continue to do so.
Description of Work: Kevin found a leak that was in the pipes in the wall and causing mold in the bathroom and kitchen. He fixed the leak. He also installed the correct plumbing joint which the previous plumber had not installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Paul S.
04/2013
4.0
plumbing
 + -1 more
Did all right work, but as with all of my experience with Angie's List "Big Deals" it always costs significantly more to perform the work than the stated "Big Deal" cost. This cost inflation has happened twice to me, and you're already stuck paying the higher cost because you already paid for the "Big-Deal" and cannot get out of it. I will never use Angie's List "Big Deals" again!
Description of Work: Fixed a leaky shower faucet using the supposedly fixed price Angie's List "Big Deal"
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Margo V.
04/2013
5.0
plumbing
 + -1 more
See above, job completed and satisfied.
Description of Work: I purchased the 2hrs worth of plumbing labor for $99 from KSM. Kevin was very accommodating by coming out himself to checkout the job then immediately sent one of his workers. They replaced a bathtub valve, fixing a leak behind the wall, re-positioned the shower higher to accommodate tub to shower conversion. Kevin also came back to repair part of a copper pipe that I damaged myself with saw. Kevin was very good at giving me recommendations of where to look for remodel ideas,materials and labor. Thanks to KSM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael N.
04/2013
5.0
plumbing, water heater repair
 + 0 more
Outstanding service in every respect. I use KSM for all plumbing related issues.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Wanda M.
04/2013
5.0
plumbing
 + -1 more
Kevin is friendly, well-informed, able to analyze a problem and articulate in explaining and recommending solutions. He solved a faucet-flow problem that had defeated two other plumbers. It was a pleasure working with him.
Description of Work: I hired Kevin on three occasions. He diagnosed a drainage problem for me, diagnosed and repaired a kitchen faucet, and installed a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jacqueline S.
04/2013
5.0
water heater repair
 + -1 more
Kevin gave a detailed estimate and explained everything that needed to be done up front. There were three aspects of the connections that needed to be brought up to code. One particularly nice detail was that once he got into the work it became evident that two valves (shutoff and swamp cooler) needed to be replaced. Instead of using a lower quality valve like the ones that were replaced, Kevin installed a higher quality one that will be better over the long run and last longer and be less hassle - and he still hit the estimated price. Nice to see the dedication of doing a quality job over padding a few bucks.
Description of Work: Installed new natural gas water heater and brought connections up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Jim W.
04/2013
5.0
plumbing, drain pipe
 + 0 more
Quick response, quality work from professionals. Would not hesitate to refer to family and friends.
Description of Work: Fixed broken drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
peter G.
04/2013
5.0
plumbing
 + -1 more
He is just like a small operation. It is just him and another guy. I had him out twice actually. He fixed a water pump for me as well, and I had been happy with him that is why I had him back. He did a good job and came on time. He was pleasant and efficient. He delivered the service he said he would, and he fixed many things like the toilet, water pump, and faucet. I like what he does. His price was pretty reasonable because I had a coupon. He is my plumber now.
Description of Work: KSM fixed a toilet and put in a faucet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara S.
03/2013
5.0
plumbing
 + -1 more
They came out to repair 2 leaking toilets. My son had tried to install water-saving flush valves, but they did not fit. KSM was unable to fix the leaks the first time they came out, but told us it was because the toilets were too old to upgrade. They recommended new toilets from Costco which had the water-saving features, and came back out and installed them for the price we paid for the coupon ($111 for 2 hours). The new toilets work beautifully and are much more efficient.
Description of Work: Repair leaks in 2 toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Levi B.
03/2013
5.0
plumbing
 + -1 more
Kevin was prompt, courteous, and got to work right away. I would have preferred that he repaired the drywall he cut away under the sink, but I can understand why he didn't. I appreciate that he did his best to find the source of our leak, and he was willing to do whatever it took to make the situation right.
Description of Work: Our professionals checked for a leak in our kitchen plumbing, after we discovered that water had leaked through to our dining room wood floor. They cut away a section of drywall to get a view of the drain, etc., and fortunately, did not find any major problems. In fact, what I concluded because of their inspection, was that I had already fixed the problem when I tightened the water line valve that had been flowing a tiny stream over a period of time (small leaks make BIG messes). Though Kevin did not necessarily solve my problem, he conducted an invaluable troubleshooting process.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
TERRI A.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
Terrific customer service; very friendly; returned calls promptly. We felt they charged appropriately, especially since it was the holiday season.
Description of Work: Checked the cause of automatic furnace shut-off; fixed air intake; make numerous return trips to resolve cause of furnace troubles during Christmas break
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Karen M.
03/2013
5.0
plumbing
 + -1 more
From the free estimate to the actual work done, KSM was very professional and personable. They did a great job and cleaned up after themselves. I will definitely call them for any future plumbing needs!
Description of Work: Replaced exsisting out of code gas piping through attic outside to gas grill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kimberly M.
03/2013
5.0
plumbing
 + -1 more
I suspected a leak somewhere in the system, due to high water bills, so I opted for the service of Diagnostic Call. Kevin Meek checked out everything thoroughly, and found that the water main was leaking, and needed to be replaced. After I got some other quotes for the work, I decided upon KSM. The whole crew was very polite and professional, and did very good work. Due to the holiday time frame, there was a delay in getting the work inspected and approved by the city, but once that was done, the final work was completed quickly and efficiently. I also recently, decided to hire KSM again, since my second bath had a leak in the tub faucet. The person who worked on that, gave really great service, and made certain it was done to my satisfaction. I highly recommend KSM, and would hire them again. Great job, Kevin and team!
Description of Work: Water Main replacement done, including digging new trench, plus all material and labor. Included new Pex pipe, all fittings, new shutoff valve inside house, Thermo-ply and R-38 insulation above pipes, re-hanging sheet rock, plus tape and texture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,038
Edith K.
03/2013
5.0
plumbing
 + -1 more
They did a great job installing a toilet for us. We have hired them back to install another toilet.
Description of Work: reset a toilet, and will install new toilet in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Astri B.
03/2013
5.0
plumbing
 + -1 more
KSM showed up on time. A journeyman did the job. He did a very good job. It took longer than expected, because of some complications, but they did not charge me any extra.
Description of Work: KSM replaced pipes designed for a dishwasher to pipes for an under counter, dishwasher sized clothes washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
John A.
03/2013
5.0
plumbing
 + -1 more
Kevin and Kade at KSM were great! They gave us next day service, showed up on time and did an excellent job. We'll definitely use them for our future plumbing needs.
Description of Work: Installed hose bib in new location, replaced existing hose bib, and disconnected and old water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
George G.
03/2013
5.0
plumbing
 + -1 more
Did an excellent job overall!
Description of Work: The company changed out 2 toilets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lois B.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
It was overall a heart-warming -- and house-warming -- experience.
Description of Work: The rather elderly wall furnace that heats part of my house had been dependable for the year and a half since I purchased this house. One cold morning last week the furnace simply didn't go on when I turned up the thermostat. I called KSM after finding Kevin on Angie's list. He came promptly, in only a couple of hours. He and his helper were very pleasant (my dog didn't even bark). I had expected to have to buy, at the least, a new thermostat, and at the most a new furnace. After lying on the floor checking it out, Kevin diagnosed the wire to the thermostat shorted by being caught in the furnace cover. He repositioned the wire, insulated it, and -- presto -- the furnace worked. It has worked ever since. I am especially happy because I had felt so pessimistic about the outcome. Kevin could have sold me a thermostat, or even a furnace, since I wouldn't have known better. When I told Kevin this, he said, "But I would have known." I was so happy with Kevin's expertise and honesty. I would recommend him to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Linda D.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
The guy who came out was Kevin. He was great. I am really happy with him. He did a great follow up too. He would be my first call.
Description of Work: I hired KSM to put 2 swamp coolers, a big master cooler, one on the roof and duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Nicole M.
02/2013
5.0
plumbing
 + -1 more
Great job from start to finish!
Description of Work: Did great work for a great price. We had just moved into our home and our hot water heater broke; he tried to fix it on the spot, and when he couldn't, he ordered the parts and was here ASAP to help us out. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott O.
02/2013
5.0
plumbing, water heater repair
 + 0 more
KSM arrived on time to replace our water heater. KSM easily overcame every obstacle that they experienced with removing the thirty year old water heater that was popping so loud that it sounded like a firecracker. The plumbers answered all of my questions thoroughly and it was obvious that they were very focused on doing an exceptional job for us. KSM is the best plumbing company that I have ever encountered and I highly recommend them.
Description of Work: KSM replaced our archaic water heater before it stopped working and brought all of the plumbing related to the water heater up to current building code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Scott O.
02/2013
5.0
plumbing
 + -1 more
KSM (Kevin Meek) arrived on time and replaced the main water shut off valve for my house. Kevin was very thorough and there was no leaking whatsoever. He also insulated all of the piping to ensure that it would be protected from freezing. KSM has performed several repairs at my house and I have been extremely please with every interaction that I have had with the company. I would highly recommend KSM to anyone who needs a plumber.
Description of Work: KSM replaced a leaking main water shut off valve for my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James H.
02/2013
5.0
plumbing, water heater repair
 + 0 more
We selected KSM Plumbing from Angie's list based on "A" rating and the number of reviews. Kevin responded promptly to our request for an estimate for a new water heater. Because of our particular requirement of BTU's needed for our new walk-in tub, he recommended a tankless water heater. On the day and time we agreed upon, Kevin and his crew installed the water heater. They did an excellent job. Also, the installer came back the next day, on his own, to re-check and make sure the new tankless water heater was operating correctly. KSM, held up to their "A" rating. We would not hesitate to use them again for future plumbing issues and would definitely recommend them to others.
Description of Work: Installed a tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,480
Harrison F.
02/2013
5.0
plumbing
 + -1 more
See above comments. Went well, exceeded my expectations.
Description of Work: Was late due to another appointment running over. However he called me ahead of time to let me know which was nice. Appointment pushed him past 5pm, but he came anyway which was also nice (some places reschedule if it will be past 5pm). We had a leak in our water line to the meter. He found it quickly and had it fixed quicky (was our sprinkler system). He verified at the city water meter that no more water was running. He felt bad that it only took him about 5-10 minutes and charged me $50 instead of his normal $120. I won't complain. Would use again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Water Filtration and Softening,
Electrical,
Drain Pipe Installation,
Lawn Irrigation,
Appliance Repair
FAQ
KSM is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
KSM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KSM offers free project estimates.
Yes, KSM offers eco-friendly accreditations.
No, KSM does not offer a senior discount.
No, KSM does not offer emergency services.
Yes, KSM offers warranties.
KSM offers the following services: Kitchen & Bathroom Remodeling. Plumbing.