KSM

I have used several times and they're very good. They're very professional, on time, do a good job and they're reasonable. All in all I've been very happy with them. The price they charge is reasonable.

From the first request to know prices to setting up the day and time Kevin was very punctual. He did warn us up front that IF he found nothing unusual what the price would be. Although once he lifted the toilets off the base we found that they were never properly installed to begin with. We paid the extra amount to make sure that we would never have the problem again. Kevin did offer us a short cut fix but could not guarantee it would work due to the original install problems. We opted to have it done right which Kevin did guarantee. Kevin had to work in some tight places, but no matter he did a very good job cleaning up afterwards. He was polite, punctual and professional. If you want the job done right I suggest dealing with KSR Plumbing. Thanks Kevin. You are from now on the guy we will call on. Roch

I purchased a "Big Deal" coupon for 2-hours of plumbing service for $99, and there were additional charges of $28.89 for parts. I had a new ball valve and brass nipple installed on a tankless water heater (the old ones were severely corroded). I also had a bathroom sink drain snaked and a toilet augered to improve flushing. The technician was very personable and professional; and he worked quickly and efficiently, completing all the requested tasks well within the 2 hours. When he finished early, he asked if there was anything else he could do for me and wound up checking a shower drain to see if needed any cleaning (turns out it did not). Throughout, he clearly explained what he was doing, why, and what I could expect in the way of outcomes. He seemed very conscientious and trustworthy. Overall, it was a very satisfying experience and a fair price.

Got a great deal from Angie's for 2 hours of work. I needed a discharge pipe replaced, a pipe that went from the garage through a wall to the crawl space. Two guys got the work done in the 2 hours.

Kade Hardy was prompt, polite, pleasant, and professional. Although the price seemed high for such a brief service, I was reassured that it would be safe to start using the furnace. Since the furnace was old, I was unsure about its safety, although it showed no bad symptoms. Kade reassured me.

I am so glad I got a second opinion! The first plumbing company wanted to tear up my driveway to replace the line to my house, which hey gave me an estimate of $1300 for. KSM said the leak was inside the box. They fixed it. No more leak. And only $264. Great to work with; I'll use them again for my house and my rental properties.

Kevin and his guys are really wonderful to work with. They have been the plumbers for our older home remodel project over the summer, handling all things related to gas and water. They have solved some tricky problems in our older home, and cleaned up some ugly plumbing problems that were decades-old. He coordinated inspections, new water lines and hooked up all of our new appliances. They even showed me how to work the existing gas fireplace, and did our furnace changeover last time they were called. I went with them because they were the only plumber to actually go under our house to give an estimate the first time out. None of the others would, for an estimate. I knew he would be thorough. They are respectful, professional, thorough and punctual. He and his two guys are very nice and trustworthy. Next up will be the bathrooms, and I will be calling KSM when that time comes.

Called and was ready to go early. Professional, quick, and explained what he was doing. Kade went over entire invoice to show exactly what charges were. Had 2 hours at $99 through Angies L special offer, plus paid for additional hour and parts. Didn't charge me for time it took to run out and get a couple parts. Would use again, and from someone that owns a Real Estate company, I would recommend for my clients.

Ken responded quickly when called I felt he did a good job, however, it took the better part of 8 hours to complete.

We had to adjust our schedules to get the work completed. When we did, it was 1st class all the way!!! Punctual, Professional and Polite.. I would recommend this company to my Mother, and I really like my Mom...

To say I am more than pleased with the job Kevin, Kade, and KC completed would be an understatement. These three very cordial and professional technicians completed all of the jobs on time and as requested in one day as agreed upon. This included all required new code upgrades and on site manufacture of new ducting with damper for the furnace Unfortunately, one of the toilets had a manufacturing discrepancy between the bowl and tank, but KSM stepped up and had the issue resolved first thing the following morning. I strongly recommend Kevin, Kade, and KC of KSM for all of your plumbing and HVAC needs in the future, they were truly a pleasure to deal with.

Kevin arrived at the time we agreed on. This was suppose to be for an estimate for parts. When I showed him what I needed done, he said it would be just a service call. Kevin removed the hose from the hot water faucet. It did take awhile, but it had been on the faucet for a long while. He had his assistant put on the new hot water hose and connect it to my washer. Kevin and his assistant were very nice and polite. Kevin is extremely knowledgeable in why the water hose was stuck to the faucet. I will recommend him and his company to co-workers, neighbors and friends and family. He did a great job and I am completely satisfied with the work done and the price.

I called after hours because I thought my water heater was leaking. I left a message on the voicemail and Kevin got back to me within about 15 minutes. Working around my schedule he was able to come out the following morning. He was quickly able to diagnose my problem as a leaking valve, not the water heater. Kevin then provided me with an estimate for replacement of the valve and once the estimate was accepted, Kevin had his two employees bring out and install the correct part. I have not had any problems since Kevin replaced the valve and I would definitely use his services again.

Servicemen were prompt, polite and worked hard. I would recommend them to anyone.

I called Kevin because my shower valve burst and I needed it capped off so I could get the water back on in the house. It was Friday afternoon and he was working all the way over in Rio Rancho (I live in the NE Heights.) He said he would help and was out within an hour and a half of my call. He was very courteous and even gave me advice on new valves and how I could replace my toilets. Highly recommend him.

He and an associate/helper arrived on time, and they got right to work. The sink install was not straightforward - the granite installers had cut the hole too close to the sink for the plumbing fixture. They machined a small part to make it work, and it looks and works perfectly. The replacement part was done quickly, and the inspection also was quick. They tightened a few fixtures.Thye cleaned up after themselves well. I only rated the price as a "B" because it was much more than I expected to pay with the big deal coupon. But the work was great in every way. Next time I would ask for a written estimate.

I have used KSM in the past and was thoroughly satisfied. Kevin has even directed me on the phone how to do simple repairs to save me expense. This time his assistant, Kade, came and went through the items on the warranty inspection one by one explaining what he needed to do and then doing it. He also helped me identify things in the house that I didn't understand and even rapidly repaired the loose drainpipe IN THE RAIN. His manner was extremely pleasant and friendly yet, professional. Afterwards I found a little problem I hadn't identified, I called Kevin and he told me, once again, over the phone how to fix it myself.

It went great. They showed up promptly, did the work, and cleaned the whole thing up after. Kevin and his crew were very informative and professional. I thought the cost was very reasonable too.

I requested a toilet to be fixed rather than a diagnostic of heating, cooler or plumbing. KSM was able to get us an appt within a few days.

Called in the afternoon and as it worked out they were able to respond and check the leak out within an hour or less. They recommended a way to keep using the leaky heater until night and then turn it off. They explained what type of heater brand they use, warranty periods and also what was needed to bring it up to current code. They also offered to put in any model I preferred. They called the next morning to inform me they were on the way with everything and even arrived a little earlier than what was projected. No problem with that. They explained the work should take about 4 hours or less. We had to leave due to prior commitments, but left them with a garage opener so they could lock up if they finished before we got back. They called about 3.5 hours later and said they were done. When we arrived home we inspected the installation and everything looked very professional, they cleaned up and took the trash away. Only one small glitch. They forgot to turn the water on to the hot water heater before they left. Gave me a chance to check out the new valve. The water out of the kitchen faucet was at 120 degrees. Exactly what our dish washer calls for. I'm very satisfied with the work. They even knocked an additional $50.00 off since the installation went so easy for them.

They did a good job and I was very happy with them. I discovered that whoever had done it previously hadn't deposed off for the winter right which was why I had horribly high heating bills all winter.

He did a great job replacing our water heater. He also was very kind when he found out we had been without hot water for a few days and offered to come out Saturday to do the job without charging extra. He charged a fair price and was professional every step.

The old heater was removed, and the new one was moved into the basement. The new water was installed along with several mandatory safety code upgrades in a matter of a couple of hours. They cleaned up, tested the heater and purged the trapped air in the lines. Now I can't run out of hot water even when I try. I am very pleased. Don't let the cost of my system dissuade you from using KSM. His labor rates are very reasonable and the majority of the extra cost was for the water heater itself. One last thing I learned about during this process was the importance of anode rods. The only difference between a 6 year tank warranty and a 12 year tank warranty is the size of the sacraficial anode rods. These rods are made of If you install a 6 year heater, have the installer use Teflon tape on the anode rod threads which makes it much easier to replace 5 years later. Many companies now make replacement anode rods that fold up, making them very easy to install. If you don't replace the original anode rod, once it is used up, it

They did a good job. They were very prompt and everything.

they got here before v got here right able on time went right to work and was finished in a haft hr and reasnable. i will surely call them again