Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

KSM is a local and independently owned small business dedicated to providing superior personalized service to meet the needs of the Albuquerque community.

Business highlights

14 years of trusted experience

Services we offer

Kitchen & Bathroom Remodeling. Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9348 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-348 of 348 reviews

Erika M.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: The two gentlemen called to let me know they were running a little behind. When they arrived, they started to work right away on my swamp coolers. They explained the issues I was having and showed me the damaged parts that needed replacement. They explained thorough out the whole process how much the parts were and how to avoid that cost again next year. ( Some preventative care). They worked quickly and were very friendly. Thank you KSM, I'm ready for the summer now!
Rating CategoryRating out of 5
Yes, I recommend this pro

Andre W.
04/2013
5.0
plumbing
  + -1 more
Great.
Description of Work: Needed water flow cut-off to a former dark room. One hour and several grunts later the work was complete. Kevin did a great job. I will use his services again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Robert R.
04/2013
3.0
plumbing
  + -1 more
Fine completed well.
Description of Work: I would use them again but would ask if the plumbers would be journeymen. I fell the price I paid was partialy a training fee for what should have been a routine fixture install. Every job is unique but a experienced journeyman makes them look routine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Steven H.
04/2013
5.0
water heater repair
  + -1 more
The installation went great.
Description of Work: I had a warranty on my water heater and KSM installed it for me

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
03/2013
5.0
plumbing
  + -1 more
see above
Description of Work: My 2yr. old water heater needed a new control and Kevin searched all over town for the part but ended up calling the Mfg. and found out the part was under warranty and shipped it overnight freight. So my cost was for freight and labor. A job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$159

John F.
01/2013
5.0
plumbing
  + -1 more
See above
Description of Work: Frozen pipe burst in my carport. Called TLC and they could not get anyone out until the next day. Checked Angie's List and KSM was rated well. Called and they had a guy out in less than an hour and found the problem and fixed it. I was not there but my wife said the fellow did fine. I will definitely try KSM again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary Lynn H.
01/2013
5.0
plumbing
  + -1 more
Excellent.
Description of Work: The pilot went out on our water heater and wouldn't stay on. We thought we needed a new heater but he fixed it for only $168.00. I highly recommend their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from KSM
Thanks again for choosing us. We take pride in diagnosing a problem and offering solutions that benefit you.

Mary Lou E.
01/2013
5.0
plumbing
  + -1 more
Everything was completed.
Description of Work: Had a leak under the bathroom sink. Came out and fixed, but leak continued. They came promptly the next day and completed the fix at no extra charge. Would call again. Nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Floyd M.
12/2012
5.0
plumbing
  + -1 more
they t
Description of Work: ON the day that I called KSM, I needed service imediately,however KSM was booked. So i called Angist List and they gave me another company"Noble mechanical Inc." they came out and snake my sewer and every thing was find Noble even gave me a 10% discount because i was a member of Angist list. However,the next morning KSM called to see if i steel needed their service and i explain that it had been taking care of by someone else.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100.63

PAMELA P.
12/2012
5.0
plumbing
  + -1 more
Excellent!
Description of Work: He was able to fix some minor problems and install two new faucets in our bathroom. The ones I purchased turned out to be more difficult to install, but he really knew what he was doing. I have already purchased another Groupon for this company and I will be using it after Jan. 1. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JERRY M.
10/2012
4.0
plumbing
  + -1 more
$29

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$29

Deborah P.
10/2012
5.0
plumbing, water heater repair
  + 0 more
It was a good experience.
Description of Work: Kevin had done a smaller job for me and I got an estimate for two evaporative coolers and a hot water heater. We scheduled the work. He came as promised. The work took two days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Helene L.
10/2012
5.0
plumbing
  + -1 more
They were professional and polite.
Description of Work: The removed and installed a garbage disposal and fixed three faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Joan R.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I used the $99 for two hour coupon and had to pay $80 for two new shower faucet cartridges that were installed. Also had the leaks on the utility sink faucets fixed. I was very satisfied with the experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

george S.
06/2012
5.0
plumbing
  + -1 more
It went well from start ot finish.
Description of Work: I had purchased a coupon through Angies list for a problem with my dishwasher line. However, nothing ruins your day more than turning on your faucet and seeing water come across your kitchen floor. So I called KSM for both problems. Kevin fit us into his schedule got over to our home that day and fixed both problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Susan S.
06/2012
5.0
plumbing
  + -1 more
he did an excellent job.
Description of Work: started with a Big Deal for $99 for two hours work. At my request Kevin did much more than two hours work. He installed a new sink and faucet--after removing the old one. Then he removed my old dishwasher and installed a new one. The total price was considerably less than I expected. I will definitely use this plumber in the future and feel comfortabl recommending him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216.7

Danny W.
03/2012
5.0
gas leak repair
  + -1 more
very well,no surprises
Description of Work: repiped house for gas service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Marilyn W.
03/2012
5.0
plumbing
  + -1 more
See above. Great communication.
Description of Work: Our new clothes dryer wasn't drying the clothes and we didn't want to deal with Sears where we bought it. The problem was resolved when Kevin remove a large amount of lint from a long venting system. It works well now. I will be using him again pretty soon for some other tasks. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lyn D.
02/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent experience.
Description of Work: My heater started malfunctioning. Initially Kevin tried to save me money by giving me advice on the phone to check if it could be my thermostat. When it was apparent it was not the thermostat he quickly diagnosed my problem and replaced my furnace. He took away the old heater and totally cleaned up. Quite impressive actually. We have used him for other smaller projects and always similar experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Margaret O.
02/2012
5.0
plumbing, water heater repair
  + 0 more
The estimate was timely and fair.
Description of Work: Kevin came out to do an estimate on relocating an on demand water heater. He was very professional, described in detail what would need to be done. The estimate he gave was fair, however it wasn't in my budget at the time.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginger O.
10/2011
5.0
plumbing
  + -1 more
Everything went well.
Description of Work: They did some plumbing work for me in accordance with a Big Deal I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jarrett H.
06/2011
5.0
plumbing
  + -1 more
A+
Description of Work: A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen H.
01/2011
5.0
plumbing
  + -1 more
FANTASTIC
Description of Work: Had a water leak somewhere under the slab of my home. Kevin, the owner, who performs all the work himself, was such an upbeat kind of fella instead of the usual doom and gloom "well we have to see how bad it is" contractor. He was quick but thorough in determining where the problem was, how long it would take and the cost of the project. I was thrilled! Everything he said was correct and left me with a feeling of trust instead of the usual dread of "I'm not sure about this guy". If you are in the market for a dependable plumber and a down to earth guy who just wants to do his job correctly without the BS, will give you terrific pricing and a great attitude please call this guy you will be as happy as I am to refer him. Bonus: He had great referrals for other needs I had!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
367407

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling,
Water Filtration and Softening,
Electrical,
Drain Pipe Installation,
Lawn Irrigation,
Appliance Repair

FAQ

KSM is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

KSM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KSM offers free project estimates.
Yes, KSM offers eco-friendly accreditations.
No, KSM does not offer a senior discount.
No, KSM does not offer emergency services.
Yes, KSM offers warranties.
KSM offers the following services: Kitchen & Bathroom Remodeling. Plumbing.

Contact information

10640 Shooting Star St NW, Albuquerque, NM 87114


Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM