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Indoor Quality Air

Air Duct Cleaning, Dryer Vent Cleaning, Carpet Cleaning,

About us

Cost is determined by the job. Additional phone - (505) 715-4052....Check can come to Indoor Quality Air or IQA.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, indoor quality air, carpet cleaning & dryer vent cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
19%
3
14%
2
10%
1
12%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.1
responsiveness
4.1
punctuality
4.3
Showing 76-107 of 107 reviews

James W.
08/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Kathylyn B.
04/2015
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
Fantastic!
Description of Work: Every vent, the heater, and dryer vent was cleaned, the vent hardware was taken out and cleaned before replacement. Air intake was cleaned and some tape was placed around raw edges of insulation. There was nothing these guys didn't do for us. Replaced dry hose vent free, I was so impressed and the men were impeccably clean with manners to spare. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jake P.
10/2014
1.0
air duct cleaning, dryer vent cleaning
  + 0 more
No work done
Description of Work: Purchased a $49.00 Dryer Vent Cleaning service. Contact # is not in service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Helen C.
07/2014
2.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: They tried to clean our dryer vent. They called and said they would be here by noon - they actually arrived at approximately 1:30. Apparently their gps wasn't working. When they arrived they did not have a ladder that would reach our roof in order to clean the vent screen. They did remove some lent from the vent so we thought they had done a good job. Recently (July 1, 2014) the dryer would not dry our clothes (2 hours to dry a set of sheets!). I called a repairman to check it out and he stated the dryer was cutting out because it did not have good air flow. I called another dryer vent specialist and had the vent completely cleaned and the dryer is now working like it is supposed to. Please note, this provider is in New Mexico not local! I called the company after the dryer repairman departed and left a message but they have not returned my call at this time. I would not recommend this provider if your dryer vent is on your roof.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$69

Sky G.
06/2014
1.0
air duct cleaning
  + -1 more
unknown
Description of Work: They were supposed to show up for followup appointment and never showed up. Three followup telephone messages were never returned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Molly S.
06/2014
3.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$540

Suzanne R.
03/2014
4.0
air duct cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

BONNIE O.
03/2014
4.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Tom B.
03/2014
3.0
air duct cleaning
  + -1 more
Not sure it was worth it.
Description of Work: Basically a shop vac with a long hose. Extra charge for cleaning the furnace. Did not clean the return vent.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$363

Susan R.
02/2014
5.0
air duct cleaning
  + -1 more
.
Description of Work: Cleaned out all vents.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeanne A.
02/2014
4.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Patricia Y.
01/2014
1.0
air duct cleaning
  + -1 more
.
Description of Work: They answered me on your site, which I didn't know to go to, and then I was supposed to call them long distance, and I called your customer service and asked that they do it by e-mail and they didn't. So I quit Angie's List because you have almost no contractors in Santa Fe, which you said you did when I signed up. You kept sending me Albuquerque directories. Very disappointing--false advertising and difficult site (i had no idea I had to go into your site to get responses, why couldn't you contact me? You had my e-mail)!

Rating CategoryRating out of 5
responsiveness
1.0


Russell R.
01/2014
5.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Ann B.
01/2014
4.0
dryer vent cleaning
  + -1 more
.
Description of Work: I purchased a $49.00 coupon to have the dryer vent cleaned. The technician was on time, told me what he was going to do, and cleaned the vent. He suggested I buy a product to keep the vent from clogging. I did not do that.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Amie C.
03/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were on time and very nice. They did up-sale me on more services but I never felt pressured to agree. I just chose the ones I felt wanted and could afford. All in all I was very satisfied with the work they did for me.
Description of Work: They came out and vaccumed out all my vents, cleaning my furnace, and cleaning out my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Indoor Quality Air
There's nothing better than happy customers! I am relieved to see the crew took the time to care for your individual needs in a way which left you happy and content in your services. We greatly appreciate your feedback and hope to hear back for your free recheck!

Shai S.
03/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It went very well, as I described above. As a home improvement professional I'm probably more picky than many homeowners when getting work Done on my own house, but in this case I was pleased with every Single aspect of the work.
Description of Work: Mr. Steiger and a helper showed up at the scheduled time and cleaned a total of 21 ducts. They noticed and showed me a couple of ducts that had developed rust and recommended a treatment. They did not put pressure on me and I never felt like they were recommending anything which wasn't necessary just so they can sell me more stuff. They took down the return air grills and cleaned the ductwork, which I have never seen anyone else do. They included my dryer vent for no extra charge. They were polite, efficient and professional at all times. I have already recommended them to several of my friends and colleagues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Indoor Quality Air
Thank you for your review of our company! We love seeing reviews like this posted as it shows our diligence towards our customer's satisfaction is proving successful. We hope to hear back for your free recheck and will continue striving for excellent customer service. thanks again, Member!

W C.
02/2013
4.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
Very good at cleaning and inspecting ducts. Tried to sell extra services up front. Both guys smelled like fresh cigarette smoke. I am allergic. Would recommend due to quality of work.
Description of Work: Whole House Duct & floor cleaning special. Same as ADVERTISED TO THE GENERAL PUBLIC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$199

Response from Indoor Quality Air
Thank you for your review! As our valued customer, your satisfaction is the most important thing to us. We appreciate your honest review which we can use to build a platform for even better customer service. Thank you again, Member!

Franklin H.
02/2013
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
They showed up on time, were courteous and efficient. The Deal was for one floor only, so we had them do air ducts downstairs and carpets upstairs. The carpets were cleaned well, but were left wetter than we're used to from other services. The ducts required sealing, which added considerably to the cost. End result was most satisfactory.
Description of Work: Substantial add-ons
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Indoor Quality Air
Another happy customer! We love to see that A grade in our reviews. We will continue in our efforts of maintaining the level of customer service you received to earn us that "A" review! Thank you for the time you took to review our company!

George D.
01/2013
4.0
air duct cleaning
  + -1 more
They did a good job, but emphasized that all ducts needed dis infecting & anti-bacteria treatment. This was an add-on cost.
Description of Work: Air duct cleaning, (disinfect, anti-bacteria - both extra)

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$228

Response from Indoor Quality Air
We appreciate your review of our company! Thank you for taking the time to tell other members about your experience. We are committed to providing quality service to our customers. We hope to be able to serve you again in the future!

Nancy M.
01/2013
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
Great! It was obvious the head technician was knowledgeable about the cleaning, kind of uniti had, filters, etc. they were here over two hours. The office called when they were on the way which I appreciated.
Description of Work: I got the package offered then opted for the sanitizing plus filters. There was no pressure for me to buy. I had the ducts cleaned and it didn't matter how many, carpets cleaned and dryer vent cleaned. Plushe went up on the roof and inspected my heating AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Indoor Quality Air
Thank you, member, for your comments and your business! We always appreciate our customer's testimonials. Be sure to call us back in a few months for your free recheck!

Ernesto M.
12/2012
2.0
air duct cleaning, carpet cleaners
  + 0 more
They did a horrendous job on the carpets. There was still dirt all over the place and it looked the same as it did before they arrived.
Description of Work: They came out to clean our air ducts and clean our carpets.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$199

Response from Indoor Quality Air
We are sincerely sorry that you were dissatisfied with our service! We would still like the opportunity to remedy the situation and complete the service to your satisfaction. We did not receive a phone call in our offices with a complaint about your service, but we will happily make the situation right. The technician who did your cleaning is no longer with our company, and we would still be happy to send out a crew to redo your carpets. Someone from our office will be contacting you directly. Again, our apologies.

Oliver S.
11/2012
5.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
It turned out fine. They did a very fine job.
Description of Work: They cleaned our air ducts, the bugs in the house and our dryer exhaust. They also cleaned the carpets in the entire house. They then sanitized the air ducts; we noticed immediately afterwards, that our allergies weren't as bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Indoor Quality Air
Thank you, member, for your thoughtful review of our company! We appreciate your comments and your business. We look forward to serving you again.

Barbara K.
08/2012
5.0
air duct cleaning
  + -1 more
I bought a 30 year old house. Apparently, the ducts had never been cleaned. Hoovers did a professional, quick, clean job of taking care of all this. They arrived on schedule. Got to the job right away. And didn't leave a mess behind. Besides having clean ducts, my dryer now works like new! Twice the heat it used to put out. Bonus: I don't need to buy a new dryer. Highly recommend!
Description of Work: clean the air ducts and filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342.4

Alexandria G.
05/2012
2.0
air duct cleaning, carpet cleaners, dryer vent cleaning
  + 1 more
The technicians were prompt. They allowed me to view vents and mildew. Eddy answered my many questions and gave knowledgeable information regarding other inspections, even those they were not necessarily performing. He seemed genuinely concerned about the quality of work being performed, double checking everything and making sureit was completed to my satisfaction. I have turned on my air conditioner and there is a noticeable improvement in dust reduction and a fresh odor coming from my vents. These technicians were professional, self-starters, well informed, hard working, and courteous.I believe this company took in to consideration my financial limitations and gave me the best job done at the best price.
Description of Work: Deep cleaning supply vent and return, free dryer vent cleaning, free dryer vent installation, free air duct treatment, free ceiling fan cleaning, two room carpets cleaned for free. Air duct treatment carried a two year warranty. Treatments included sanitize, mold control, mildew eliminator, dust repulsion, anti-bacterial, deodorize and odor control.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$134

Response from Indoor Quality Air
Thank you, Member, for this excellent review of our company! We appreciate your kind remarks and of course, your business. We are pleased to be your first choice for quality, indoor air. Many thanks! The Team at Indoor Quality Air

Julie F.
01/2012
2.0
air duct cleaning
  + -1 more
The service providers showed up more or less on time and the experience began fairly well with them cleaning the duct work throughout the house. I origanally requested a $69.00 service as advertised in my local paper. About halfway through the cleaning process one of the service techs told me that there was bacteria and mold in my ducts (which I now doubt was true) and that I needed to have the system sanitized. I don't usually fall for these kinds of sales pitches and he really didn't show me any evidence of this being true so I refused the service. The tech kept after me offering to shampoo the carpet and offering me a "lifetime" electrostatic furnace filter as well as a reduced additional fee. They said the filter was another $69.00. WELL...I did have some water damage at one point a couple of years ago and my furnace filter did need to be replaced so I finally told them to go a ahead at the reduced price. They didn't have the correct size filter with them and said they would send one. As far as I can tell all they did to "sanitize" the system was spritz some unknown liquid into the motor for about ten seconds. the new filter did arrive but doesn't fit my furnace housing. Three times now the office has told me that soeone would be back to pick up and replace the filter and no one has shown up. This morning the office told me she would call me right back and I've not heard a word. AND I received a credit card charge of $226.49! To top it off, there's as much dust blowing into the house through the vents as there was before the so-called cleaning. I would never recommed this company.
Description of Work: Furnace system duct cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$226.49

Response from Indoor Quality Air
Dear Member, While we appreciate your business we do feel the need to reply to a few of the comments made here. Our technicians are always concerned about your family’s health, and if there was mold present in your duct-work they would have immediately informed you of the situation and asked if you would like to have it treated with our organic mold and bacteria treatment products. It seems as though this is what occurred here. Please be assured that there is much more to the mold removal and sanitation process than simply “spritzing some unknown liquid into the motor for about ten seconds”. (According to my records our technicians used Sporcidin in your home—a particularly expensive and highly effective product). At any point during the appointment a customer can refuse additional recommended treatments and services, and many customers indeed do, even when presented with moldy or mildewed filters, vent covers, bacteria, etc. We do offer camera inspections of your entire duct-work system for an additional cost as well, and some clients like to take advantage of this service. (They are generally shocked at what is visible on the camera inside of their duct-work, and then choose to have it immediately treated and sanitized properly. Most homes that are older or that have not had their ducts cleaned in some time have considerable amounts of mold and bacteria growing in their air duct systems, which our technicians are trained to treat and remove). The carpet shampooing you received is a FREE service we offer to ALL of our customers who have their duct systems cleaned, as well as FREE dryer vent cleaning and ceiling fan/exhaust fan cleaning. We do recommend reusable Electrostatic air filters to clients who are still using the disposable types, and we do the same with our customers who have damage to their existing filters. We apologize for any miscommunication with our office staff concerning the scheduling of your filter installation, and would still be happy to remedy the situation. Your satisfaction is our priority, and we like to ensure all of our customers are pleased with the service they have received. By signing the purchase order after the service has been completed you are stating that you agree to the services performed and the charges incurred, and that you are satisfied with the services provided. All charges for services rendered are clearly denoted on the invoice before our technicians leave your home. We have no surprise credit card charges and no customer is EVER charged for services which they did not need and agree to BEFORE they were performed. Our company is highly professional and ethical, and we strive for excellence. Thank you for your review. The Team at Indoor Quality Air

Contact information

3620 Wyoming Blvd Ste 218, Albuquerque, NM 87110

www.indoorqualityairnm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Cleaning,
Heating and Air Conditioning,
Oriental Rug Cleaning

FAQ

Indoor Quality Air is currently rated 4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Indoor Quality Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Indoor Quality Air offers free project estimates.
Yes, Indoor Quality Air offers eco-friendly accreditations.
No, Indoor Quality Air does not offer a senior discount.
Yes, Indoor Quality Air offers emergency services.
Yes, Indoor Quality Air offers warranties.
Indoor Quality Air offers the following services: Air duct cleaning, indoor quality air, carpet cleaning & dryer vent cleaning.
Ask for details.

Contact information

3620 Wyoming Blvd Ste 218, Albuquerque, NM 87110

www.indoorqualityairnm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed