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Courtesy Plumbing Heating & A/C Inc

Heating and Air Conditioning, Plumbing, Electrical,

About us

Locally owned & operates.

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial plumbing, heating, cooling, electrical, air furnaces, gas line work, refrigerated air, sewer, water heater, camera inspection & boiler.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-47 of 47 reviews

Margaret T.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Shut down 2 coolers and started and checked 3 furnaces. We've had Courtesy come to our home for many years and they are always prompt, professional, courteous, and thoughtful.
Rating CategoryRating out of 5
Yes, I recommend this pro

SJ S.
07/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: great, great---very responsive and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Patricia P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was extremely satisfied with this Company. The furnace installers were friendly and highly competent. They arrived early and proceeded to spread drop-cloths before installing my furnace. They left my house completely clean. These individuals were completely knowledgeable and friendly yet, acting very professional. I cannot say enough about this company's exceptional work ethics. I will undoubtedly use them again. I will recommend them to all my friends and family.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lee M.
06/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol C.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

karen H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new heating/air/duct

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Joe & Connie K.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Diagnosed water pressure problem as catastrophic water softener failure. Cleaned all pipes, fixtures and sprinkler heads.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James W.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I used them for a plumbing repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

krista G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced old 50-gallon natural gas water heater, including new fittings. Saw our swamp cooler valve that had had to be replaced a few times and added one to their lines for future use, at no charge, and some other minor courtesies like that to make our system as user-friendly as possible. Very efficient, clean, personable, professional. When assessing water heater before I ordered the new one, took pains to show me where the issues were and not to pressure me. New water heater works great, is much more effective and faster than the old one. Came back another time, quickly and at no charge, to address a minor issue from a separate gas heater troubleshooting call (when I had them take initial look at water heater). Will use them again with confidence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Lisa N.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Valerie K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Having trouble with heater. Another company came out and stated the pressure switch was bad and needed replacing. They wanted $220 for parts and labor. I purchased the part on line for$30 and called Courtesy. Anthony came right on time. He was very nice and knowledgable. The fee was for first hour. It only took 10 min to replace part so he stayed longer and gave us more info regarding maintenance tips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Lila H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have been having them come out 2x/year. They do my house and my mothers house (swamp coolers, furnace, electric baseboards, greenhouse, etc.) Same gentleman comes each time and is prompt and courteous.
Rating CategoryRating out of 5
Yes, I recommend this pro

John H.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding.
Description of Work: My A/C stopped working. Courtesy was recommended by a friend, so I called for repairs.Charles showed up, on time and completed the repairs the same day. He also serviced both units and cleaned the coils. Great service, very reasonable price. Will have them come back every year for servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224.17

Ron Q.
08/2011
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
Excellent
Description of Work: We are a property management firm and Courtesy Plumbing Heating & A/C has been a valuable company for our owners when their tenants need any kind of plumbing or A/C. The respond quickly and are very fari with their prices. We are very pleased with their services and staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amanda A.
04/2011
3.0
heating & air conditioning/hvac
  + -1 more
The techs were very nice and polite but they went up on the roof and didn't come back down for 1 1/2 hours - never came back to say what they found or what they needed to do. When they finally came back to the door they presented me a bill for $400 (when I was expecting $100) saying many things had to be fixed. This could be - but I thought I was entitled to be told about this before the work was done and they didn't even have the replaced parts to show me the work had been done. I felt frustrated and unsure if the work was even done.
Description of Work: I called them out to shut down heater & start up evap cooler. They gave themselves a 4 hour window of 12-4 and then showed up at 4:15 - which left me sitting around waiting for 4 hours & 15 minutes, which I thought was too long.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$400

kathleen D.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Courtesy has repaired plumbing and electrical in my house(s) for several years. I can count on their work being done right.
Description of Work: Remove the Mastercool and replace the duct from a/c to house. Service 2 Mastercool units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

ANNA M.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
The job was very hard to do, however Courtesy was on time and clean. We had no damage to the house, and we had no worries about leaving them there when we could not be. We asked for a follow-up due to some questions we had, and they were prompt and professional, answering all our questions without being defensive or patronizing. They communicated clearly with us, and they have great office staff!
Description of Work: We have a University area house that still had a floor furnace and swamp cooler. Courtesy installed refrigerated A/C and forced heat. This was no small job, due to limited crawl space room. However, Courtsey was willing to do the extra work to install our ducting under the house as we wanted, not on the roof like all the other companies wanted to do. They used quality components and insulated everything. Courtesy was also one of the only companies able handle the electrical and roofing needs we had (we had to re-vent the furnace and water heater and this required roof penetrations). The other companies gave us estimates that were similar, but did not include roof and electrical work. Courtesy was on time and all the workers sent were professional and friendly. We will use them again for all our plumbing and A/C needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Fred H.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
The company scheduled this work to be completed within 1 week of the low-bid accepantance. They rescheduled the work to be done one day sooner. The technician arrived within the 4 hour window and completed the work within the estimated two hour job time. It was a difficult job (which another company estimated to be a 5-6 hour task) as the available workspace was small and involved a natural gas pipeline, but the technician was highly skilled and did a great job using smaller tools and an extended drill bit.He covered the floor with a tarp and cleaned up afterwards. He also provided instructions for connecting the grill when it is delivered next week.
Description of Work: Added extension from gas fireplace to outdoor patio for natural gas grill connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Margaret K.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are courteous, prompt, and do good work at a reasonable price.
Description of Work: I use them as needed for plumbing and HVAC issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HENRY K.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They sent a technician out promptly and in a timely fashion. The receptionist was very patient and polite. They tried to work us in as fast as possible. The technicians were very courteous. They left the house and the roof clean. They let us know if anything was wrong. The price was very reasonable compared to others. Overall, we were very pleased.
Description of Work: We had them winterize the evaporated air flower and turn on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

5801 Jefferson St NE Ste C, Albuquerque, NM 87109

www.courtesyphac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Excavating,
Sewer Cleaning,
Gas Logs,
Fireplaces,
Water Heaters,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Courtesy Plumbing Heating & A/C Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Courtesy Plumbing Heating & A/C Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Courtesy Plumbing Heating & A/C Inc does not offer free project estimates.
No, Courtesy Plumbing Heating & A/C Inc does not offer eco-friendly accreditations.
No, Courtesy Plumbing Heating & A/C Inc does not offer a senior discount.
Yes, Courtesy Plumbing Heating & A/C Inc offers emergency services.
No, Courtesy Plumbing Heating & A/C Inc does not offer warranties.
Courtesy Plumbing Heating & A/C Inc offers the following services: Residential and commercial plumbing, heating, cooling, electrical, air furnaces, gas line work, refrigerated air, sewer, water heater, camera inspection & boiler.

Contact information

5801 Jefferson St NE Ste C, Albuquerque, NM 87109

www.courtesyphac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed