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Bear Carpet Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

2016 SUPER SERVICE AWARD WINNER! "It's Not Clean Until YOU Say It's Clean!" Five Strong Reasons YOU Should Choose Bear Carpet: 1. If you're not satisfied, we'll make it right or it's FREE! 2. We carefully test, and only use the manufacture's recommended cleaning process, which won't void your carpet's warranty. 3. We offer a six-month spot and spill warranty. 4. Our ten-step cleaning process with clear water rinse, leaves no dirt-attracting residue behind, just clean, fluffy carpet. 5. Fully trained, certified, courteous technicians so YOU can relax and have the finest cleaning experience possible!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 178 reviews

LAUREL H.
03/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They do a great job, are prompt and careful and a pleasure to work with.
Description of Work: I have several valuable Oriental Rugs that I have had cleaned regularly. I also had them clean my Mother's wall-to-wall carpets when we were getting her house ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa T.
02/2017
5.0
carpet cleaners
  + -1 more
Excellent job, excellent value. I have a 2 year old rubber cement stain in one of the bedrooms. I've had 2 other carpet cleaners clean the house and neither of them could do anything with the stain. This company got the stain out 100%!!!! I'll never use any other carpet cleaning company :)
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Jeanette C.
01/2017
5.0
carpet cleaners
  + -1 more
Perfectly. Jeff came, gave me an estimate and took the rug away with the cumbersome pad, which he would discard. He informed me when the work was done, and the rug was returned sparkling clean and with the ends repaired beautifully. This expert work has saved my treasured rug, and I would encourage anyone to trust Bear Carpet.
Description of Work: My 8' X 11' area rug needed cleaning and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Irvonne N.
01/2017
1.0
carpet cleaners
  + -1 more
I would never recommend Bear to anyone and further warn them of their carelessness and lack of responsibility for their actions.
Description of Work: Bear Carpet, after cleaning my rugs several times before, caused a major stain/lightening of a long portion of one of the rugs. They denied causing it, blaming it on sun fading which was totally wrong, and supposedly attempted to remedy it at their facility, with no success! Without being told any history, the area in question was pinpointed as having had a solution on it that caused this fading/stain by a very long time, established and reputable rug dealer/cleaner in Albuquerque and beyond.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Mary G.
01/2017
5.0
carpet cleaners
  + -1 more
Jeff and Quentin were polite,responsive and knowledgeable. They acknowledged the immediacy of my problem and put together an action plan to get the job done. Very pleasant to work with Thank you!
Description of Work: Pet Accident Carpet Stain Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sarah D.
01/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent. They are professional, courteous, and stand by their service.
Description of Work: Bear Carpet has done several area rugs for us, and a carpeted room. Two different services on different dates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tricia A.
01/2017
5.0
carpet cleaners
  + -1 more
We have been using Bear carpet for years. They are simply the best
Description of Work: Bear Carpet cleans the rugs in our 10,000 sq ft schools - 4 locations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
12/2016
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very thorough, but took a long time.
Description of Work: Had a wool area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paula M.
11/2016
5.0
carpet cleaners
  + -1 more
I will ALWAYS use this company~the owner is knowledgeable and professional AND always fair in price and service.
Description of Work: Took care of my rug that was in need of repair as well as needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Douglas C.
09/2016
5.0
carpet cleaners
  + -1 more
Fantastic. Not cheap, but thourough and professional. Work is top self.
Description of Work: Carpets and oriental rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Joyce W.
09/2016
5.0
carpet cleaners
  + -1 more
Very good, the service man arrived on time and did a good job
Description of Work: carpet cleaned throughout the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

Michael C.
09/2016
1.0
carpet cleaners
  + -1 more
It didn't go very well. We had an area carpet that was expensive to purchase. We gave it to them to clean. Whatever they did to it destroyed the backing of the carpet so now the carpet doesn't keep its shape. They advertised themselves as an oriental carpet cleaning company and they certainly aren't that. They were pretty responsive but they just didn't do a very good job. They were punctual.
Description of Work: They did the cleaning of the carpet.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$300

Robert L B.
09/2016
5.0
carpet cleaners
  + -1 more
They did a great job. The price was fine.
Description of Work: I have used Bear Carpet Inc. for carpet cleaning. It was in a rental house. I was living in a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles G.
09/2016
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
They were pretty good. It was excellent
Description of Work: I used Bear Carpet Inc for carpet cleaning. My oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea C.
09/2016
3.0
carpet cleaners
  + -1 more
It went well they did a good job. I had to get them to come back to rinse it because it was stiff.
Description of Work: I use Bear Carpet Inc. for carpet cleaning services. They cleaned the living room and the rooms to the halls.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


LAUREL H.
09/2016
5.0
carpet cleaners
  + -1 more
It was fabulous. It was a fair price.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
09/2016
4.0
carpet cleaners
  + -1 more
They damaged one of the wooden steps in the house when they were taking their equipment or at some point a hoe or something took a chip out of it. They fixed it but I don't think I would use them again because I just think it indicates floppiness. They were very responsive to fixing it quickly.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0


Donna Jo F.
09/2016
5.0
carpet cleaners
  + -1 more
It went fine. They are excellent. I’m going to use them again right at thanksgiving. The price is quite reasonable.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2016
5.0
oriental rug cleaning
  + -1 more
They came and picked up the rug and cleaned it and brought back. I really liked them. It was just what we needed.
Description of Work: They cleaned up the oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda C.
09/2016
5.0
carpet cleaners
  + -1 more
It went well, they did a really good job. I don't know how to grade the price because, I don't remember the price. The quality was good, I would have them again. They do a very good job.
Description of Work: They just cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda T.
09/2016
4.0
carpet cleaners
  + -1 more
They did a good job. They didn't damage any furniture or anything. I didn't get to see the work so I really can't say that it was perfect and there are some spots that they could have better. The quality of the cleaning was good except for that one area that I saw.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
4.0

Yes, I recommend this pro

Linda H.
09/2016
5.0
carpet cleaners
  + -1 more
I like them very much. I think it’s a standard price. It’s about what I’ve had from other places but I just like them. They show up when they are supposed to and it’s always well done and I really like working with them. They always come exactly when they tell me.
Description of Work: I generally have 5 rooms that they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann L.
09/2016
5.0
carpet cleaners
  + -1 more
It was excellent. The cost was very reasonable.
Description of Work: I think it was maybe about a year ago and I am going to be calling them again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clement M.
09/2016
5.0
oriental rug cleaning
  + -1 more
It was wonderful. They did a great job on it. They were prompt. The price was reasonable. They are professional and they do a good job.
Description of Work: They cleaned an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila B.
09/2016
5.0
carpet cleaners
  + -1 more
I like them and the things they use to clean.
Description of Work: They cleaned our carpets. They clean our carpets once or twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile,
Auto Detailing

FAQ

Bear Carpet Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bear Carpet Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bear Carpet Inc offers free project estimates.
No, Bear Carpet Inc does not offer eco-friendly accreditations.
No, Bear Carpet Inc does not offer a senior discount.
Yes, Bear Carpet Inc offers emergency services.
Yes, Bear Carpet Inc offers warranties.
Bear Carpet Inc offers the following services: Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM