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Bear Carpet Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

2016 SUPER SERVICE AWARD WINNER! "It's Not Clean Until YOU Say It's Clean!" Five Strong Reasons YOU Should Choose Bear Carpet: 1. If you're not satisfied, we'll make it right or it's FREE! 2. We carefully test, and only use the manufacture's recommended cleaning process, which won't void your carpet's warranty. 3. We offer a six-month spot and spill warranty. 4. Our ten-step cleaning process with clear water rinse, leaves no dirt-attracting residue behind, just clean, fluffy carpet. 5. Fully trained, certified, courteous technicians so YOU can relax and have the finest cleaning experience possible!

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 178 reviews

Michael G.
06/2023
5.0
oriental rug cleaning
  + -1 more
Anthony was very informative and explained the area rug cleaning process thoroughly. It had been about 10 years since I had purchased the rug and had accumulated some spot stains. However, when my rug was returned, it looked good as new. Kudos to the team for helping to extend the life of my area rug.
Description of Work: Area rug cleaned. 8 x 10 foot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.4

julia E.
11/2019
5.0
carpet cleaners
  + -1 more
Amazing job! I haven’t had such a great job done in years! Thank you! baseboards and everything!!!
Description of Work: Whole house...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M.
10/2019
5.0
carpet cleaners
  + -1 more
I have used them for 25 years and they always do a great job. I would highly recommend them.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elsie M.
06/2019
5.0
carpet cleaners
  + -1 more
Great. They were professional and conscientious.
Description of Work: clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon S.
01/2019
3.0
oriental rug cleaning
  + -1 more
They seemed unhappy to have to move furniture and surprised I wanted the sofa moved to clean under it. Asked them to be careful of a rug that was beginning to fray at edges, but they cleaned it as usual and now the frayed edges are twice as bad. Will probably have to take to a rug repair place. Pretty expensive for what I got.
Description of Work: Clean 4 area rugs and spot clean sofa.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
punctuality
5.0

$311

Jessica O.
09/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went very well. We talked in the phone first and I was provided an estimate of services depending on the material the rug was made of. I coordinated drop off and pick up of the rug without any issues.
Description of Work: Large area rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA A.
08/2018
5.0
carpet cleaners
  + -1 more
They did a good job. Professional, polite, thorough and have pretty up-to-date equipment.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela or Ramon T.
07/2018
5.0
carpet cleaners, floor cleaning
  + 0 more
Sadly the tenants were not able to keep the grout cleaned. This made a difficult job for Bear cleaning. They persevered! 900 sq ft tile plus one area rug 8x10
Description of Work: Rental unit tile & carpet cleanes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Stan H.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Professional, thorough prompt service. Couldn’t be happier with their services!
Description of Work: Carpet & upholstery cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steven C.
04/2018
5.0
carpet cleaners
  + -1 more
They were able to get a very large portion of the carpets, back to 'normal', after home re-modeling. Great job!
Description of Work: Extensive carpet cleaning of most of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Janelle B.
04/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everyone was exceptionally friendly and helpful. And the work behind the scenes cleaning the carpets is clearly of the highest quality. We had some of the 11 carpets we took to Bear cleaned last year in our office in Las Vegas. We had them cleaned again. There was no comparison. I'd highly recommend them if you love your carpets!
Description of Work: 11 carpets needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan D.
04/2018
5.0
oriental rug cleaning
  + -1 more
Perfect! Bear was immediately responsive when I called. They came to our house on a short notice and promptly as scheduled. They moved furniture so the large carpet could be rolled up and took it to their location. They delivered it back to us in bright colors and beautiful shape a few days before they promised and helped move the furniture again. They were very professional and pleasant in all our contacts with them. AND the puppy turned out to be a real chewer! Thank goodness the carpet was gone during his visit.
Description of Work: Wash an oriental carpet while we were puppy sitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
03/2018
5.0
upholstery cleaning
  + -1 more
went well work was done in a timely maner.
Description of Work: carpet an upholstered kitchen chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

Cindy E.
01/2018
5.0
carpet cleaners
  + -1 more
Excellent job cleaning -- the rug was returned in perfect condition.
Description of Work: Cleaning of a special rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shawn M.
12/2017
2.0
carpet cleaners, ceramic tile
  + 0 more
Technician scraped porcelain toilet on both sides. Carpet was super damp and really not as clean as they cleaned it before. Looks like the dirt was just moved around to different areas. The carpet also is musty due to the dampness. We used Bear about a year and half ago and they did a great job. The carpet looked almost new. The technician took his time. This time it was a rush job for sure. We had to clean up several areas of water because the hose was leaking. The technician also was careless with his equipment and chipped the wall. Will look else where next time. The owner is supposed to come by tomorrow. I'm hoping he will rectify the situation. If so, I will change the review.
Description of Work: Living room carpet cleaned and bathroom tiles cleaned.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$105

Susan C.
10/2017
5.0
carpet cleaners
  + -1 more
They did a good job. Very professional.
Description of Work: Had two wool rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andie T.
10/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I first used Bear Carpet for cleaning my expensive oriental wool large area rug. They picked up the rug and brought it back a few days later, looking almost like brand new. I had given up on carpet cleaning companies for my house because none of them cleaned the carpets better than I could do it myself with a rented cleaner. But after the rug cam back looking so good I gave them a try on my carpets and I was completely happy with the job they did. Very professional and friendly. They even got rid of the cat urine smell the areas that the cat had accidents on! I have used them 3 times now and never been disappointed.
Description of Work: Large oriental wool area rug cleaned plus house carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gwen M.
10/2017
5.0
carpet cleaners
  + -1 more
They were fantastic. They were on time and did an excellent job. Very professional and called me back promptly when I reached out to them. I would hire them again the next time I need my carpets cleaned.
Description of Work: Carpet cleaning in 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy A.
09/2017
5.0
carpet cleaners
  + -1 more
Excellent, however I do not recall the job as it was a very long time ago and was not done via Angie's list.
Description of Work: Carpet cleaning of stairs and master bedroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
08/2017
5.0
carpet cleaners
  + -1 more
They cam in and did an excellent job. Very professional. Punctual. I would certainly use them again.
Description of Work: We had our carpet cleaned upstairs and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan J.
07/2017
5.0
upholstery cleaning
  + -1 more
Bear always does a great job with courtesy and professionalism. I've used them since 2004. They're great!
Description of Work: Clean 3 upholstered chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M.
07/2017
5.0
carpet cleaners
  + -1 more
It went really well. Did an excellent job. I've used them for 20+ years.
Description of Work: They did carpet cleaning. Overall deep clean throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
06/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent, results were just what we have come to expect from Bear Carpet. They were on time, explained everything and were extremely polite and competent. Obviously value positive customer relationships, and I have used them several times in the past and will do so in the future. They were recommended the first time by the company that sold and installed all our carpet, very good reference!
Description of Work: Cleaned one large room carpet and a sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather W.
05/2017
5.0
carpet cleaners
  + -1 more
Crew member was on time, and called 15 minutes ahead to confirm his arrival. All trouble stains were removed and carpets were cleaned beautifully. Walls and baseboards were protected and the crew member was kind and thorough in his explanation of the service and cost. He answered all my naive questions very patiently and professionally.
Description of Work: Cleaning of all carpets in home in preparation for listing the house for sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Jeremia K.
04/2017
5.0
oriental rug cleaning
  + -1 more
He's very professional, very responsive, and he listens to what your needs are and addresses them fully. We've used them for all of the oriental rug cleanings because we've had cats that have urinated on the carpets and he's gotten rid of all the odors, which is lovely.
Description of Work: They did a bunch of rug cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile,
Auto Detailing

FAQ

Bear Carpet Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bear Carpet Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bear Carpet Inc offers free project estimates.
No, Bear Carpet Inc does not offer eco-friendly accreditations.
No, Bear Carpet Inc does not offer a senior discount.
Yes, Bear Carpet Inc offers emergency services.
Yes, Bear Carpet Inc offers warranties.
Bear Carpet Inc offers the following services: Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM