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Bear Carpet Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

2016 SUPER SERVICE AWARD WINNER! "It's Not Clean Until YOU Say It's Clean!" Five Strong Reasons YOU Should Choose Bear Carpet: 1. If you're not satisfied, we'll make it right or it's FREE! 2. We carefully test, and only use the manufacture's recommended cleaning process, which won't void your carpet's warranty. 3. We offer a six-month spot and spill warranty. 4. Our ten-step cleaning process with clear water rinse, leaves no dirt-attracting residue behind, just clean, fluffy carpet. 5. Fully trained, certified, courteous technicians so YOU can relax and have the finest cleaning experience possible!

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 178 reviews

Dawn M.
08/2021
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: They cleaned my carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

LAUREL H.
01/2018
5.0
oriental rug cleaning
  + -1 more
Fabulous as always!
Description of Work: I had Oriental rugs to be cleaned and cats that caused them to need to be cleaned! I knew I could trust Bear Carpet to clean them properly and thoroughly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott A.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
According to plan.
Description of Work: Carpets and upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Teri P.
08/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann L.
08/2017
5.0
carpet cleaners
  + -1 more
..........
Description of Work: .........

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
09/2011
4.0
carpet cleaners, floor cleaning, oriental rug cleaning, upholstery cleaning
  + 2 more
It went well overall. Because I had a lot to clean; they started at about 8:00 am. They were here about 6 hours each day. Be prepared to wear some ear plugs as it gets loud and forewarn your neighbors about the noise. All in all, it went well. I hadn't had my carpets cleaned for 5 years.
Description of Work: The company cleaned ceramic tile, cleaned carpets, cleaned three pieces of furniture and cleaned two area rugs. The area rugs were a 10' by 8' and a 8' round. I scheduled them for two different days in order to split up the work. If you are going to have your ceramic tile cleaned, don't bother to clean your baseboards first. The splatter from the tile cleaner will require you to clean up after. Also make sure that you go over the requirements for furniture that you want moved. The tech doesn't know what furniture you wanted moved when the quote was written. If you dont't tell them, it won't get moved.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from Bear Carpet Inc
Thank you for your response regarding the work that we did for you we appreciate all feedback it allows us to see where we can improve. Sincerely the Owner of Bear Carpet

John C.
12/2010
5.0
carpet cleaners
  + -1 more
They were very thorough. They were on time, friendly, and did good job cleaning the carpet.
Description of Work: They cleaned the carpet at least twice for us in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Bear Carpet Inc
Thank you Sir. Thank you for being a repeat customer. Sincerely the Owner of Bear Carpet

David J.
12/2010
5.0
carpet cleaners
  + -1 more
Everything was just fine. It was on time. We were satisfied.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bear Carpet Inc
Thank you very much for entrusting us with the responsibility of cleaning your wool area rug. Sincerely the Owner of Bear Carpet

Lisa P.
12/2010
5.0
oriental rug cleaning
  + -1 more
They were on time and they did a very good job. I like the way they explained exactly what they were going to do. It is hard to clean rugs in New Mexico with the clay and all. They were very clear in what they were going to do.
Description of Work: They cleaned an oriental rug. They took it to their facility and brought it back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bear Carpet Inc
Thank you very much for your response, we here at Bear Carpet love to educate our customers on how we are going to take care of your valued oriental rugs or anything else you are going to entrust us to clean, your upholstery, tile, or wall to wall carpet. Thank You Again the Owner of Bear Carpet

Len R.
12/2010
5.0
carpet cleaners
  + -1 more
I would highly recommend them. They always show up on time. They did a quick job. I have never had one complaint. They cleaned commercial carpets for year. If there was ever any area that needed particular attention they saw to that. They kept the carpets looking good and they stayed in good order.
Description of Work: They steam cleaned my carpets for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bear Carpet Inc
Thank you for allowing us to clean the carpet in your office all these years. Sincerely the Owner of Bear Carpet

Virginia M.
12/2010
5.0
carpet cleaners
  + -1 more
It turned out great. They prompt and on time. They got it done. When you meet the guys, they are nice and easy to talk to. Their customer service is good.
Description of Work: They shampooed all our carpets in all of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen T.
12/2010
5.0
upholstery cleaning
  + -1 more
They did a good job. It was a service that not many people provide.
Description of Work: They cleaned a waterbed mattress pad for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna Jo F.
12/2010
5.0
carpet cleaners
  + -1 more
It was excellent. It was expensive. They have been here twice. They are very nice people. I recommend them highly.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeffrey J.
12/2010
4.0
carpet cleaners
  + -1 more
They prices are outrageous compared to Stanley Steamer. They owner, Jeff, has one guy who works for him, Scott. He was very nice. I couldn't get under my couch cleaned as it was just Scott and I was not going to help him move the couch. He was very polite and courteous. I am with them in my house. My issue with them is that he couldn't move a heavy love seat that reclines. They are a small company. They are very respectful. They did an excellent job with cleaning my carpets but are overpriced for the market.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Peter N.
12/2010
5.0
carpet cleaners
  + -1 more
They are OK. They do good work. Their price is fair. They lift up furniture and put pyramids under them. They are conscientious. We appreciates that. They get back to you if you leave them a message. They get in as quick as they can, usually within a week.
Description of Work: They have cleaned carpets in two houses that we have had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann F P.
12/2010
5.0
carpet cleaners
  + -1 more
It was has been fine in the past. They do a good job. They show up when they are supposed to and stick with their price.
Description of Work: We have used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan J.
12/2010
5.0
carpet cleaners
  + -1 more
It has turned out very well. They have been here twice in the last three years. They did some spot cleaning where the previous tenants had dogs and they were unable to remove the stains, though that wasn't particularly surprising. They are good at explaining the best way at minimizing those stains. They were within the time frame that they said they would be. They were the cheapest price that I found while still going with an experience and known company.
Description of Work: They did carpet cleaning of a couple of rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

wallace W.
12/2010
5.0
upholstery cleaning
  + -1 more
I was very satisfied. I have white couches wihch are hard to clean and they cleaned them beautifully.
Description of Work: They cleaned my upholstery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom A.
12/2010
5.0
carpet cleaners
  + -1 more
They were really nice to us. They were very good and professional and very good people. They were helpful and understanding. They tried their best to remedy the situation by having the carpet ionized. They were conscientious. I remember them as trying to come up with a solution. They were honest and did not guarantee that the process would take care of the problem. It did not but that wasn't their fault. They followed through. They tried a product. They really tried to make it a better experience. If they said they were going to call you back they did. They were punctual and professional. They suggested different ideas.
Description of Work: The cleaned our carpet. We had just had our house built. The builder said that the carpets were low VOC's. I would lose my voice and become ill when I entered my home. I was unable to live in this home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
12/2010
4.0
oriental rug cleaning
  + -1 more
They picked up the carpets. They took three or four. One was as big as 10x12. The others were a little smaller. They did a nice job and brought them back. We waited a long time for them to bring them back. When we called, they said that they were not dry. It seemed like a long time to dry. The carpets came back in good condition. We though the price was good.
Description of Work: They cleaned some oriental carpets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Michael C.
11/2010
5.0
carpet cleaners
  + -1 more
Very good. While there were a few stains he could not get out, I am confident that nobody could have. He got a lot out I thought would never be cleaned. The carpet really needs replacing.
Description of Work: He worked very h****** an excessively stained carpet (3 dogs and a 4 year old). He put in a couple of extra hours on the worst of the stains, on his own.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan B.
09/2010
5.0
carpet cleaners
  + -1 more
They came out today. They were very friendly and professional workers. They were punctual and easy to get a hold of. They spent a full hour on the room. They went over heavily soiled areas until I was satisfied with the cleanliness. I thought they did a great job overall. Whenever they clean the carpets they leave a free bottle of stain remover that?s a very effective product that I like having.
Description of Work: We used Bear Carpet Inc. for carpet cleaning for a great room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bear Carpet Inc
Thank you Member I hope you enjoyed your time with your daughter.

Joan B.
06/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
I spent $100 the last time they were here. They were willing to come out and do this job repeated times over a number of years without raising the rates. Although their advertised rates were higher than what I said I wanted to pay, they allowed me to negotiate a better rate. They called me back promptly when I made contact, and came out when they were supposed to. They were courteous, clean and cleaned up after themselves. They must have extracted enough water from the carpet because it dried pretty quickly.
Description of Work: I use Bear Carpet Inc. for carpet cleaning every 6-8 months. The last time they were here was 8 months ago and they cleaned the carpet in my great room, moved furniture out and did some removal of some stains and cleaned the whole carpet area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shirley R.
01/2010
5.0
carpet cleaners
  + -1 more
They are wonderful! They look for spots first, then vacuum, and then use the cleaning agents. The carpets were wet for a little while but they look great! There may be cheaper companies, but you won't get the same quality. They're also a local company, which I appreciate.
Description of Work: They cleaned the carpets throughout my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

Response from Bear Carpet Inc
Thank you for appreciating what it is that we provide as a service company.

07/2006
4.0
carpet installation
  + -1 more
THEY DID GOOD. I NEVER HAD ANY COMPLAINTS ABOUT THE WORKERS OR THE PRODUCTS. THEY WORKED FAST AND EFFICIENT. THEY WERE POLITE AND ACTED IN A VERY PROFESSIONAL MANNER.
Description of Work: THEY INSTALLED CARPET IN MY UPSTAIRS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Bear Carpet Inc
Thank you Member for your review. If you get to the place that you are ready to replace your carpet give me a call I have someone that I highly recommend Jeff 505-235-4200

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile,
Auto Detailing

FAQ

Bear Carpet Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bear Carpet Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bear Carpet Inc offers free project estimates.
No, Bear Carpet Inc does not offer eco-friendly accreditations.
No, Bear Carpet Inc does not offer a senior discount.
Yes, Bear Carpet Inc offers emergency services.
Yes, Bear Carpet Inc offers warranties.
Bear Carpet Inc offers the following services: Carpet, Oriental & Fine Rug, Tile, Grout, Upholstery Cleaning & Protection, Pet Urine, Odor Treatments, Commercial Cleanings. Carpet Cleaners, Protectant, Tile Sealer, Wool Rugs Cleaned, Green Cleaning

Contact information

3205 Claremont Ave NE, Albuquerque, NM 87107

http://www.bearcarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM