Atticare NJ

There was a little confusion about the deal and what was included. It seemed like they were using the deal specifically to try and make more money, but they at least did a good job. A-.

It went well. They were professional and provided a great estimate.

They were just fine. They came out and assessed our situation and gave us some advice. We are not ready to take the next step at this time to make all the necessary corrections but they were certainly valuable in helping us identify what we need to do next.

They service was just ok because they estimate they gave us for all the work we needed was fine but more than we wanted to pay. So they just did the work to seal the house from rodents. I was not impressed with the seal work they did as it was not very good quality and it was overpriced.

They were very good and did a nice job. I was quite satisfied with them. They did a lot of work and it was completed in one day. We ended up getting squirrels in our attic after the service and they guarantee the attic will be squirrel free so they came back to address the issue.

They came out and did the work but we have not noticed a difference in our heating bill or the warmth of our home.

Cleaned up well after installation, arrived as promised.

The initial saleperson arrived early after calling to make arrangements to change the time of the appointment. He went up into our attic, took pictures, and took measurements. He then explained what needed to be done while showing me the pictures of the attic and the moldy insallation. He gave an estimate of about $7,500.00, but he noted it may be less based upon the type of insallation we wanted. He called a couple of times to arrange for a date because a day opened up in advance. On December 26, 2014, the salesperson called to tell us the workers were on their way. Then the supervising workman called and confirmed he was 15 minutes away.The four workers arrived on time and immediately began working by removing and bagging the debris. They also placed plastic on the floor and stairs between the attic ladder and the front door. Unfortunately, the plastic kept loosening on the stairs. The workmen were very careful going up and down the stairs with the plastic on the stairs. The supervising worker then spoke to us and informed us that Home Depot would be delivering the installation at noon and that he needed to take the debris away and would return within the hour. Just as he said, Home Depot arrived right at noon, and he returned. After he returned, the workers broke for a thirty minute lunch. After lunch they returned to the attic and began removing the old insallation. Thereafter, they vacuumed the attic, placed a treatment solution on the boards within the attic, plugged all little holes, and installed the new insallation. The four workers worked from 9:00 am until after 6:00 pm. They were all busy during that time. Towards the end, the supervising worker contacted the business owner, and the workers left. About twenty minutes later the owner arrived and inspected the work. He took pictures of the attic and advised us to contact him to get the before and after pictures for our insurance company for a "mold" claim. We were charged less than the original estimate.

They were great, arrived on time, were very neat & thorough. They did a great job.

Fine no problem, The representative was upfront.

I hired Atticare after talking to a friend in New Jersey and I must say Im very pleased with the Job! I had a big squirrel issue for years and I probably spent over $2000 on exterminators coming every month and putting traps in my attic. Atticare came with a different solution - They removed my contaminated insulation, sanitize with bleach and then blocked all the entree points so the squirrel wont be able to get back in. The Technician Ronnie and the project manager Elvin were on top of every little detail and gave me updates on each finished part of the project. The guys worked around 8-9 hours they were very respectful to my home and clean after them when done. Here are some of the little things that made my experience even batter:- Got a text message with pictures of before and after when the project was done.- Got a phone call from the technician 2 days after the job was done asking me about my experience.- Guys put plastic all over my floor to protect and keep it clean.- Project manager called me 40 Min before arrival so I can get ready I was not happy with the price I got but taking all the facts I know now in to consideration Its 100% worth it!You might be able to find a cheaper company but every company I was talking to could not do the entire project, some do only insulation and some just the cleaning non of them offer sanitation to get rid of the animal smell I dont hear noises from the attic no more and therefore I defiantly will recommend Atticare to anyone with a similar problem.

The company was thorough and answered my questions but was not able to access my attic for the work to be done.

The previous comments posted were inaccurately communicated by the phone reviewer and posted without my review. Therefore, Atticare?s response does not address the issues. See my clarifications to some of the issues below: Atticare's preparation for the job was not appropriate damaging newly painted hallway walls to the attic; The job was rushed leaving the attic stairs and hallway messy; The insulation thickness was not leveled and less than the agreed R30 (currently less than R19-R5). I complained verbally and in email to inform Atticare of their poor job and they did not use the right among bags to do R30. Low number of bags is lower insulation. There is blown fiberglass on and around recess lights and wiring and an air duct was torn; I now need to remove the existing insulation installed by Atticare in order to properly air seal and install baffles. I have rashes and am itchy from the fiberglass. I am requesting a refund, so that I can have the job done properly. UPDATE: There were four men brought to the site and I observed 2 men in the car most of the time. We had two independent inspections from other companies, shortly after the job by Atticare was completed and following our complaint to Atticare. Both companies have confirmed that the current insulation is not R-30. The materials to be used were not communicated to me. This is the first time I am learning that commercial material L77 was used. I also called Owens Corning and they stated that there are additional additives in the commercial material. They stated that the key is not how many bags were used for square footage for coverage but it is important on how thick it is based on the R value measurement. The insulation in my attic installed by Atticare is not equivalent to R-30. I did not receive any agreement that indicated air sealant or baffles are not mandatory nor were there any agreement presented to me indicating that both have additional costs. The attic should never be insulated without thorough air sealing and baffles. Without the proper air sealant and baffles, this can cause further future damage to my attic (ie. potential rotting). It was my understanding that this was inclusive with the insulation. Furthermore, this was not explained otherwise. Now the insulation is everywhere and to do the job properly it will be very a lot harder and costly. This needs to be done properly. Atticare did not offer any other option other than blown-in fiberglass. Due to my high sensitivity to the material installed by Atticare and impact to my health, fiberglass is not the best option and I will need to have the material in my attic carefully removed and the insulation redone properly with a safer material for me. I first tried to work with Atticare to come back to correct the job, but through discussions in-person, via phone call and emails, I realized Atticare did not perform important critical steps in their job (including air sealing and installing baffles) and customer service (non-responsive to email). Air sealing and baffles would have been best to do before the blown-in- insulation was put into the attic. This was not done. With respect to Rodent Proofing, a can a spray foam was used, which was not listed among the materials to be used on the worksheet. Empty can was left laying around in the attic. 1 small bottle of bleach (approx. size of 16 oz ) was brought into the attic, it wasn't clear how the sanitation was completed. Insulation contract should include all proper steps including air sealing and baffles, not just for blown-in insulation material, especially when Atticare is charging such high price of $4539.00. The blown-in material is the easiest part and it was not even installed according to agreed R-30. As a result of all the damages and the inconvenience this has caused, $1000.00 is not enough to address the problem, especially with the job now being 10x harder to address and at more cost. I am requesting a full refund from Atticare.

Joe and Steven came to blow in insulation in the crawlspace. They took the old bat insulation out, sanitized the wood and then attached a thick plastic barrier to the underside of the beams. Then they blew in insulation. They put old bricks, that I had, in the ground along the opening so animals won't dig under the lattice/plywood panel anymore. They did everything I wanted and more. They were very accomodating and so friendly. They even did a quick little side project for me. I definitely would used them again and will refer them to all my friends. Thanks Atticare!

Overall, I am very happy with the work that was done by Atticare. They were fast and efficient with attic cleanup and insulation. The reason I gave them a "B" on Price is because, they initially gave me a price quote of $4758, which I thought was high considering my attic space. Ultimately, we settled at $3250, which looked to be a more reasonable price quote. So bear in mind you do have a lot of wiggle room, when negotiating a good price for your attic cleanup project. The reason I gave them a "C" on Responsiveness is because, when leaving my home after finishing up the project, one of their equipment made a small dent in the wall, and as a result I will have to patch that area and touch it up with paint. They should be more careful when bringing in and taking our their equipment.

I had another service done and they inspected my attic for me so I do not need this deal.

They were very professional. I met with a representative and my attic required something more signifigant than this deal, I didn't want to have the service completed now. If I do end up doing the job I would consider using them.

Moderately clean and personable. They did an acceptable job but I had to point out some deficiences missed along the way. Was always responsive, accommodating and timely. Felt like workers just wanted to get in and out asap without a lot of pride in their work. The site manager on the other hand was very desirious to please and personally addressed concerns promptly. I would use again.

I called them and they made an appointment for me the following day. They were courteous on the phone. I decided the next day to cancel this deal and they were courteous to cancel the appointment as well.

I contacted them to inspect my attic -- to see if there were any leaks, rodents and to further let me know if there was need for any extra insulation to be added. He inspected the attic, took pictures and assured me there was no need to place more insulation. The insulation that was there had been moved so he placed the insulation where it was supposed to be and took a before and after picture. Since there was not need to do anything, there was no charge. I appreciated his honesty. I would definitely highly recommend Atticare to anyone interested.

It was fine, company kept me updated on their arrival. The only thing I really needed in the area in question is a vapor barrier and they really only do insulation. They said it would be no problem obtaining a refund. Very happy that they did not rip me off and say I needed more work than necessary.

I was able to get a better price through my contractor so I chose to have the deal refunded.

the guys were very professional and knowlagble and did a great job, from the first contact i felt that they know what they are doing. the sales process was very easy and gave me some education about the situation, and when the guys started to work i was very impressed by their expertise and devotion to the job. not easy to work in those attics and i never thought you can have a dead squirrel in an attic. Now,days before winter coming i know my house is set, sealed and fixed for the winter and the years to come.

I am very satisfied. The staff was friendly, clean, and professional.

Had indicated on the purchase of the "big deal" for them to call me to schedule as I could not give dates within the next few days. Did not hear back. Scheduled another local contractor to do the work.