Ace Masonry & Builders

Ace Masonry was very professional from the beginning estimate until the end of the job. The estimate was very detailed and pictures were taken of the existing steps. The workers came on time every day and worked great as a team. They all knew their job and no time was wasted. At the end of each of the three days, they cleaned everything up and secured the area. They were all very skilled and paid attention to all details. at the end of the job they hosed down the driveway and even planted grass seed in the area along the walkway. The job came out great. They suggested some other jobs around the house which I will have done later in the year. Patrick was always available and answered any questions that we had.

They were terrific. Efficient, on time, neat, and kept me informed throughout the project.

Good appointment, but it's more expensive than we want to think about budgeting for now.

They were prompt with the service, and showed up on time. Did great work.

We did not choose to use this contractor.

I called Ace masonry on Saturday May 18th for an estimate to replace my front steps and repair my chimney. The business owner Patrick Allen returned my call the same evening. We agreed on an estimate for the very next day, Sunday May 19th. Patrick arrived on time. He proceeded to do a thorough inspection of the work i needed done. Patrick was professional and courteous. He answered all of my questions and prepaired the written estimate at that time. I felt the estimate was fair and agreed to have the work done beginning the very next day,Monday May 20th. Patrick estimated 2 days to complete the job. The crew arrived on time and got right to work. They were professional,and courteous to my family. A great group of guys. They treated my property as if it was their own. At the end of the day everything was cleaned up and my driveway hosed down. The work was completed as promised by the end of the second day. My wife and i are thrilled with the results !!!! I will not hesitate to call on Ace Masonry for any future work that i need done. Thank you Patrick Allen and the entire Ace Masonry crew !!!!!

The job went well. The workmen were punctual and friendly and accomodating with any questions or concerns I had!

My neighbor crashed her car into my wrought iron railing that is outside my front door. The concrete footing was also damaged. Pat was very professional. He came by the day after I called him and gave me a quote. Once I gave him the go ahead his guys got right on the job. I was very satisfied with the quality of work. I would highly recommend Ace Masonry and Builders.

Excellent start to finish no problems I got what I was promised.

I had hoped my first experience would be much better. Im not sure if i could rely on Angies List

As a female first time homebuyer, I am very wary of any contractors trying to swindle me, but Ace Masonry was professional from start to finish. Pat Allen came to do the estimate exactly at the time we agreed on. He was patient and talked me through everything. I was a little shocked at the price, but it was a lot of work to be done, and quite urgently. This was a large job (well, to ME it seemed large!) with several components, and Pat bundled the prices together and explained where he could cut me a break. He did look around and notice other problems with my house, like the front concrete steps, which I hadn't noticed needed work, and he explained how he could correct those problems, too. He was not pushy, and was agreeable when I said that part would have to happen at a later date. He did offer me a bigger break if I'd sign on the spot, but I wasn't ready. The day after I signed his proposal, which was detailed and thorough, he had a team of guys on the job. The men who work for Pat were respectful and hard-working. When I looked at my new chimney flashing, I said Hmmmm, it looks ugly, and the men bounced right back up to the roof to fix it. I had to add-on the tree branch removal at a neighbor's request, and Pat gave me a nice price. Upon completion of the job, Pat came to review all of the work with me, and explained that a few "extras" had to be done to get the job completed, for which he didn't charge me extra (for example, some wood had to be replaced in the garage to get everything to come together). The team never bothered me with these questions or issues, they handled everything themselves. Clean-up was perfect, everything power-washed clean. All of the work is absolutely beautiful, and the price is completely justified. So good, in fact, that a neighbor hired them to do a job right after mine. Pat said I am an ideal customer (I basically stayed out of the way and offered coffee and soda to the workers, which they always thanked me for), but this was an ideal experience. As stress-free as it could have been. Upon completion, he smiled and wished me luck with my new house. Nice touch. I will be using Ace Masonry in the future to fix those steps and eventually extend my driveway.

On time, very professional, worked from to finish. Couldn't ask for better.

I really felt that he was disrespectful. I feel that he would have done a good job and he gave me a reasonable price. But I just feel that it was very unprofessional.

Can't say enough about the professionalism of Pat and his crew. I think I called on a Friday afternoon to confirm that we wanted to hire him and it was less than a week later that work began. From start to finish, the project took just a week and it was a big job. He had up to eight workers on the project at the same time. Pat added a step on the bottom staircase at no charge to help eliminate a steep pitch along our front walk. He also painted the porch at no extra charge, a project I doubt we would have had the patience to do ourselves. The steps look great. It has really changed the look of the front of our house. I certainly would use ACE in the future for any further work I have done, and wish I knew about him when I had patio work done several years ago.

Best company to deal with,hard workers and they cleaned up nicely

We were extremely satisfied with his work, constant communication, and his competitive prices. He even recommended cheaper solutions and his own opinion of what we were looking for which really turned our backyard beautiful. One of the walls was also facing our neighbor's house. They keep commenting on how beautiful the wall looks and how clean and professional the crew was while working. We will absolutely be using Ace Masonry for all of our future projects.

Great people to work with. Extremely reliable

It was good, quick, and neat. The price he projected for the job turned out to be higher because he realized he needed more materials in the middle of the job. That was the only inconvenience but other than that I would use them again.

Patrick (owner) of Ace Masonry called me within one hour of my initial email. I explained that the project was for the steps to my mothers house. When he heard that she was 96 years old, and that the steps were in total dis-repair, he offered to replce them the next day (saturday) and complete the job over the weekend. He treated my elderly mother like she was his family. For this, I am in his debt. His work was beautifully done, and it has recieved compliments from the neighbors. I will have other projects for his company, as they really stepped up to the plate a delivered.

They don't give an itemized listing of the prices and what they are going to do. They just throw it out there. He said he was going to do one thing and he wrote something different. Once he was going to take apart my patio, he was going to charge more from what he had said beforehand.

They did some touch up work as well. I believe that they were reasonable and that was the reason that I used them. I checked around on that as it was a wall business. Overall, it was very good. We have had some comments about how the wall looked. I was mainly concerned with the retaining wall that I wanted to put up. The workmen themselves kept me informed about what they were doing. Neatness was a big factor. What I needed to be done was done before they left for the day. The owner came by and we went over everything. I pointed out at the only one thing that had not been done and it was done right away. The clean up was okay. It was fine and there was no problem with that.

What I liked about them most was their punctuality and professionalism. They were very helpful, and willing to answer any of my questions. Their employees worked very hard, and I found them to be incredibly nice. I think they are a really, really good company.

Ace were very responsive and replied to my initial inquiry within 24 hours and performed the work 3-4 days later. However, my work turned out to be a little more complicated than we'd thought as when the garden was cleared, the guys uncovered a pile of bricks, pavers and dirt that had come from the next door property - who had also peeled back the fence between our land. Rather than just clearing this and charging me extra - Pat immediately rang me and let me know that he didn't want me to have to pay for this work. I got in contact with the neighbouring property owner and Pat spoke to them, explained all the relevant property regulations and basically sorted everything out for me so that they would agree to take the dirt and debris back onto their land and restore the fence at their cost. Pat really helped with a difficult situation and i will definitely be using Ace when i have the money saved to pave the back yard.

He calls himself ?Sir Patrick Allen?. He did not act very gentlemanly on my job. The scope of the work was building front steps for my row house, a brick wall around my patio and a new sidewalk. The work was done well. His workers were professional and courteous. Alas, the same could not be said about Sir Patrick. He kept coming up with new work he wanted me to ok and pay for. When I refused, he became extremely abusive. He badgered me for the final payment before the job was finished. I declined. He yelled ?see you in court? and slammed down the phone. As for him standing behind his work: NOT. A couple of weeks after the job was finished, I noticed that the bluestone cap on one of the new brick pillars was not attached. I sent him an e-mail asking him if he would send his workers to attach it. He responded promptly. The one word answer in his e-mail was: NO! By the way, on the profile, it indicates that he accepts American Express. I wanted to use my card to pay, but he said that they stopped accepting American Express some time ago. So it might be time to remove that payment option from his page.

Met with contractor on Wednesday got a price said he would start of Thursday – he did crew was prompt & courteous & professional. They completed the work on schedule.