NJ Air Quality

They called to make an appointment. I waited 3 weeks but it was not a rush just regular cleaning and my dryer was working fine. I usually do it myself twice a year but I have a new dryer and the vent was attached well to both the wall and machine.. I was afraid of not attached it well. They did not take off the entire vent, as I usually do but the one attached to the outside wall. Cleaned it well. No problem. They showed up on time. Work done fast. I would recommend them and would use them again

Great experience. The company was responsive and the crew was friendly and thorough. I recommend them for sure.

It went very well. They were courteous and fast!

A team of three workers came out. They were great. I will actually use them again. They showed up on time. They were efficient, respectful, and fast. I didn't know I was supposed to get my dryer vent cleaned every year and they encouraged me to. They did what they were supposed to do, explained to me what they were doing, and had me sign some forms. I liked them very much. I'm going to use them next year. They said they would call me the day before of which they did, but they left me a voicemail and then they just showed at my house the next day. If I wasn't at home, I would've missed that.

Two young guys showed up with a shop vacuum and a long hose. They were polite. Asked to use the bathroom, so a bit unprofessional, but you can't help when you bladder calls all the time. The job was done in a rushed and less than thorough way. They removed the dryer vent from the back and shoved the vacuum hose up the vent. In the past I am used to seeing some sort of a chimney sweep type tool that is run through the dryer vent to free up anything caught on the vent sides. Followed by an air hose blow out and a vacuum clean up. Other services I've used have also gone into my attic (where the dryer vents out on the roof line) in order to disconnect at the vent out point to ensure it is clean and clear. None of this was done by this service. Given i really only needed this service done for my homeowners association regulations and not due to any perceived fire risk, i was fine with the vacuum only approach for the great price of $59. But if you have a true concern about your dryer vent safety, seek out another company who will do a complete clean like i described above. I was also contacted day of the appointment to move the time. I made arrangements at work to be home for the cleaning, so I was annoyed at that. Thankfully the time was able to be shifted only 1 hour later and I could still make that work. The workers showed up a few minutes late, but nothing unreasonable.

Fine -- nothing spectacular that I feel would set them apart from others in this space. Had to remind them to clean the dryer vent. They left a mess outside of the house from cleaning that vent -- my biggest complaint. Again, they did the job as requested and paid for, but nothing special stands out.

It went well. The provider coordinated the visit with me and showed up timely. 3 individuals participated in the vent cleaning. They were thorough and did the job relatively quickly. They were pleasant and professional. I would definitely use them again in the future.

Air duct cleaning was efficient and well done. The techs also cleaned exhaust fan in the bathroom. The owner actually came back and fixed our attic fan that was broken even though that was not part of the initial services. The owner is very friendly and a responsible business man.

Professional. They came, they cleaned, they left. In and out, quick and easy. They were a pleasure to work with and didnt take up my whole day! So glad I got this coupon!

Everything went great. David from NJ Air Quality was awesome and very professional. I would definitely use them again.

Great. Gave me a set time, rather than a 2-hour window and arrived exactly at that time. The work was performed quickly and any debris were cleaned up prior to the contractor leaving. Reliable, quick and completed the work without issue.

I am very pleased with the service provided by NJ Air Quality.

The worker/owner crawled onto the dryer to check the machine. Got certificate for my condo association. People were very nice.

They promptly contacted me to schedule the service and arrived within the time they said they would. The job was done quickly and professionally at a fraction of what most providers charge for the service. I'd definitely use them again.

It was a good experience. I trust their services. I felt that they were honest and trustworthy. They came in and did their job. They did a great job.

Arrived on time. Did their job quickly and efficiently. Couldn't ask for more.

Their team cam on time and cleaned our dryer vents. The guys were professional and performed a satisfactory job. Will hire them again.

It was difficult to schedule time with them that's my only issue with them. Other then that they were good.

Very professional and prompt. Task was performed as expected.

They said it was quite clean. I had no complaints about them, and they did a good job. I saw something that I didn't like, there was a little crack in the tube that goes outside the house, so I called them and the owner came out and looked at it and fixed it. I would recommend them.

They used a device that went inside the ducts to sweep it out which I haven't seen others do They vacuumed and sucked all the dust out. The closed it up, were here on time and weren't here very long. Three guys came to do the job and they didn't hold me up. They got the work done and did a good job.

The service for the big deal from New Jersey Air Quality turned out good. The big deal was purchased on December the 14th of last year for 59 dollars for dryer vent cleaning. They came out for service pretty soon, maybe in a couple of weeks after the big deal purchase. There were no additional charges other than the 59 dollars. The dryer vent is doing good now after they have cleaned it out. They were very friendly. They were polite and friendly. They just went for their job and that is it. I was kind of pleased with that.

It was very good. They were very professional. They did a pretty good job. They were pretty courteous. We were pretty happy. There were no unexpected issues. They were on time and clean. The deal was very good. If I need to have my dryer vent cleaned, I would definitely use them again.

There was a glitch when making the appointment--it seems that when you buy a "deal," not all of your contact information is sent to the provider, including your telephone number. This means you have to watch for a message on Angie's List. In the future, I'll include my contact info in the message to the service provider to make sure they can reach me. Once I saw the message and called the provider, it was easy to make an appointment. At a little after 11 a.m. today, I received a call that they were running late (they were scheduled for a 11-2 window, so they weren't really late), and would be there in about 45 minutes, which they were. At 11:55, three young men showed up with a large Rigid brand shop vacuum, an extremely long yellow flexible hose, and an assortment of brushes. They were careful to kick off their shoes at the door. At 12:05 p.m. (yes, 10 minutes later), they were back out the door. They reported that the temperature of the dryer was 135 degrees at first and was now 117, indicating improved air flow. So: polite, fast, and, I hope, effective, because with routine dryer-vent cleaning, like many other types of basic maintenance, it's hard to tell if it's making a difference. Another plus: They did not attempt to upsell, and did not charge extra because the dryer duct is greater than 6 feet long (which is something that often incurs a surcharge, even though my understanding is that most dryer vents are more than 6 feet long). No complaints; recommend.

It was fine. They kept their commitment and showed up for work. They didn't change the price and it was very fair. One technician came out and was done within a half hour.