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"Our experience with Basic Basements was great from start to finish. Gail, the scheduling coordinator, was very responsive and helpful every step of the way keeping us informed about what work was going to be done next. John, our project manager, was great and made sure all the work was completed efficiently and on time. The work crews coming in and out were outstanding. They were very respectful of our home, worked nonstop until the work was finished, and did an excellent job cleaning up every day. The biggest, and only, headache we encountered was waiting for inspections from our town, which is completely out of Basic Basements' control. We are very pleased and would 100% use them again."

"The service was very nice, I really appreciate what he did for me, he was very professional and he was very nice to me. I really like what he did for us."

"Great. Highly recommend to friends and family."

"ZOOM techs were on time, cost was agreed upon before work began, and additional cost for unexpected additional work was reasonable, and discussed fully, before additional work started. Highly recommend ZOOM!"

"My husband and I recently had the pleasure of working with Jeff Dunn of JSD Properties for a major house renovation which included an addition with a new kitchen, living room, and mud/laundry room. Over a year ago, we did the usual vetting of contractors, got several bids and ultimately landed on JSD properties. We couldn’t be more impressed with their level of professionalism and commitment to quality. From start to finish, Jeff and his team were consistently reliable, ensuring that every detail of the project was handled promptly and efficiently. One of the standout qualities of JSD Properties and Jeff Dunn is his responsiveness. Whether we had questions or needed updates, Jeff was always quick to reply and kept us in the loop throughout the entire process. It was clear he valued communication and wanted to make sure we felt comfortable and informed every step of the way. Additionally, the team at JSD Properties is incredibly respectful, both in their interactions and how they handle their work. They were considerate of our time, property, and expectations, ensuring everything was completed to a high standard without any disruptions. The quality of their work speaks for itself—everything was done to perfection. The attention to detail and craftsmanship exceeded our expectations, and we’re confident that any future projects will be in good hands with them. If you’re looking for a reliable, responsive, and respectful team that delivers top-tier results, we highly recommend Jeff Dunn of JSD Properties. He truly stands out in the industry."

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Service is good, but a little pricy"

"Team was fast, efficient and super friendly. Would recommend"

"Excellent work, workers always showed up on time. If I had any questions even on weekends Gary always answered his phone. My wife was happy and that is what counts. If I needed any other work I would call Gary because I trust him to do the job correctly at a fare price."

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"