Blackbeard's Services LLC

Three sweeps arrived to do the work....they arrived when they promised, they charged with they quoted, they were clean and they were quick. How much better can it get ?

I was very pleased and I would have him back again.

They did a great job. They called back immediately and were very responsive. They did a very thorough job and were very informative during the inspection. I would highly recommend them to others.

These people are absolutely horrible both as business people and human beings. They will literally browbeat you and call you names if you change an appointment or have questions. I have NEVER has such a horrendous experience with a service business. The woman that makes the appointments is repulsive and mean. They do simply and OK job and sell you that “no none” else can clean a dryer vent like them. There are many other businesses out there that can do a better job and are better people. If you do a price check they are MUCH more expensive than the competition and will do just as good of a job. Stay away from them!

The office called the day before and confirmed the appointment. Marvin arrived promptly within the window I was given and immediately introduced himself and gave me his business card. I don't think I've ever had a contractor do that. He checked both the inside and outside of the house. He was careful in my house, including using surgical booties to cut down on tracking dust and soot through the house. He tackled the hard job first which was the dryer vent cleaning. That required going into my unfinished (read 'no floor') attic. He did that without complaint. Our furnace is in the attic & I have had most contractors give me a hard time about having to go up there. So I really appreciated that Marvin understood and just got it done. After that he inspected the chimney which didn't need cleaning. I got a detailed billing statement which I can submit to our homeowners association for documented proof of work. All together, I think he was in and out in less than an 90 minutes. Good job! I plan to hire them again next year.

The two guys sent out by Blackbeard's were both very professional and finished cleaning/inspecting the chimney in about an hour an a half. They took before and after pictures from top to bottom, inside and out. They showed the pictures to me along with explaining the where/what it all meant. We chose a cap and they were able to get one sent to them that night and then installed it the following day. I do not think that our experience with Blackbeard's could have gone any better. We look forward to using them for all of our chimney needs in the future and I would not hesitate recommending them to others.

The entire process was very smooth. From the Blackbeard representative on the phone to schedule the appointment to the team which arrived at the door on time and with ID and confirming the names provided at the time the appointment was scheduled, everything was very professional. The team (two people) first inspected the work sites for safety issues, made recommendations, completed the work quickly and within the agreed upon price. The premises was left clean and undisturbed. Everyone was friendly, accommodating and willing to explain every aspect of the process. I will use Blackbeard again in the future and will recommend them to anyone needing these services.

I spent about $180 may be on their services. They were very conscious of my house. They tried to keep it clean. They wore surgical booties on their shoes and they knew exactly what they were doing. They were wonderful. I think their price was pretty comparable. They were early and they were wonderful. I will use them again in the future. I had a gas fireplace in my home prior to this, and they explained about the fireplaces and how much it would be, and when I should be calling them out and how often. They were wonderful.

Overall the service was excellent. I highly recommend Blackbeard's service and will use Blackbeard again.

The chimney sweep who cleaned my fireplace and inspected my chimney was very friendly and professional. It happened to snow on that day so he took extra care and laid drop cloths to walk on. I told him that I had never used a fireplace before so he gave me advice and tips on how to start and manage a fire. I highly recommend their service.

I had a positive experience. They scheduled it well and showed up on time. They did the work neat and clean. Everything what I needed was done. The price was good and I got for what I paid. More important to me is that it’s done right than cheap. It’s got be a fair price and had to be done right and it was. The quality was very good. Their responsiveness and punctuality was excellent. I would be using them again during the spring time.

Overall, the experience was great. The technicians provided good advice, were honest and professional. I’m happy with their services and I’d use them again.

They did not want to come out and service us. They said that they did not have the time for them to come out and work on a wood stove. The person I spoke to on the phone was rude and talked over us. They said that they did not inspect wood stove chimneys although it says that they do. They are also only 5 miles away and they said that they did not service my area.

Very honest. The receptionist is very responsive and helpful. She did not mind when we had to reschedule due to power outage. She also asked me to describe our house and told us we did not need a dryer vent cleaning (and I was ready to pay for it!). Recommended certain additional repair services, but did not pressure us at all to complete the additional work. Provided detailed written estimate. Other chimney companies we've had at the house have refused to provide written estimate and had a major attitude problem when we asked for a written estimate.

the technician arrived right on time and got to work. He explained everything that he did and did not rush the job. He inspected the fireplace to make sure that it was OK. He also inspected the outside of the house. I was very pleased with his attention to detail and pleasant demeanor.

They inspected and cleaned on separate occasions. They charged me each time. The inspection was $100, and the cleaning was $125.

No service received other than bunch of screaming and insulting!

Very professional from the initial call to the completion of the job. The technician arrived on time, treated me and my home with respect, offered valuable advice, and charged what I felt was a reasonable price. Would definately call again for future jobs.

This family business is one to be recognized for quality, fair service. They are professional, knowledgable, prompt, responsive and friendly. I will definitely use them again. Thanks

Seemed thourough from going on the roof to looking inside. Was very helpful...answered questions and was very informative, as well as knowledgeable and friendly! I will call again when needed. (The price was fair...I prefer not to enter what I paid.)

I found this service on Angie's list and I couldn't be more pleased with the results. From the first call to the actual service, I dealt with pleasant and professional people. I had my chimney cleaned and I also had my dryer vents cleaned. Martin arrived as scheduled; he did a wonderful job and was very thorough. I will definitely be a return customer. In fact, I live in a townhouse complex and I sent an email to everyone in the complex recommending they contact Blackbeard's if they ever need these types of service. In this day and age, it was refreshing to deal with people who really care about the service they provide.

They were punctual and professional.

The service rep/owner was punctual, informative, clean and efficient. We were very pleased with the service and will use again...

I am very happy to know that my chimney is in excellent condition in general; and he pointed out some cement cracks that will have to be fixed but he could save me money by including them in next year's maintenance (an aditional $50) instead of charging to come out separately for this ($50 + $75 house call). So I'm glad about that.

I was impressed from the minute I called them throughout the whole experience. I called them when another company did not show up and they tried so hard to get me an appt. In fact, the owner came out himself the next evening to take care of the dryer himself! I told them my dryer hadn't been working for weeks because it needed a cleaning so badly, and now it works great! They are very professional and I would definitely use them again.