When we opened our doors in 1997, we had one goal in mind: to design custom integrated home security systems based entirely on the vision and needs of each of our clients. To that end, we decided we would provide the best security equipment available, offer the best possible customer service to our clients, and make security systems accessible and affordable to families and business owners. We’re proud to say that this driving philosophy remains the same – over 38,000 customers later. We continue to listen carefully to each of our customers before designing an integrated security system to meet their needs. At GuardMe Security, we take pride in our dedicated staff of trained professionals who serve as the foundation for our company. Each member of our staff does whatever it takes to exceed our customers’ expectations and deliver the highest quality products, installation, and service. Additional DBA - Guard Me Inc. Additional phone number - (732) 583-8445.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Home security, alarm, lock control & camera integration.
They are good price wise. The work was okay, they fixed it. They came out the next day, and so the response time was good.. They came on time.
Description of Work: The alarm went off by itself, and they had come out to check it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your great experience with the Angie's List membership. However based on the C rating I feel that we must have missed the mark somewhere. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system is one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very serious here at GuardMe. Sincerely, Craig Metzger President GuardMe Security
Brian C.
07/2014
5.0
home security systems
 + -1 more
They were good. I like the quality. I have been using them for about 9 or 10 months, and I haven't had any issues with their service.
Description of Work: They are an alarm.com dealer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
We are very happy that you choose GuardMe Security. Thank you very much for your business. Our team works very hard to make certain our customers are happy with each step of the process and relationship. I will certainly make everyone that was involved in your installation how pleased you are. Thank you, Craig Metzger GuardMe Security 1-800-235-0644
LesLee K.
07/2014
1.0
home security systems
 + -1 more
I hate them, and I would never recommend them to anybody. The system doesn't work well. The interactions are horrible, you can't get a hold of anybody if you need to, and if you get a hold of anybody, they say they are the wrong person, and then they transfer you to somebody else, who is also the wrong person.
Description of Work: I have their home security system.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from GuardMe Security
I am very concerned about this review and I want to personally help. We most certainly want to service each and every customer. We also complete the installation and should always be there to service your every need. I would like the opportunity to speak with you directly about your experience and use this as a chance to coach our staff and make changes as necessary. Please e-mail me directly and let me know what would be a good time to speak. My e-mail address is Craig.Metzger@GuardMe.com I hope to hear from you soon and make this right ASAP. Sincerely, Craig Metzger President GuardMe Security
Brian E.
07/2014
5.0
home security systems
 + -1 more
They installed the business alarm and provide monitoring service.
Description of Work: They have been excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that means a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Tanya D.
07/2014
5.0
home security systems
 + -1 more
They came on schedule, installed equipment and showed me how to use it.
Description of Work: Complete alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that means a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Philip B.
07/2014
5.0
home security systems
 + -1 more
I am pleased with their installation and they installed when they said they would and the system is working fine.
Description of Work: Guardme installed my home security system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers are very happy. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
George B.
07/2014
5.0
home security systems
 + -1 more
Everything went well. the installer showed up at the scheduled time and when the installation was complete he showed me how to use it and made sure I understood everything
Description of Work: Installed the system and they monitor monthly, cheaper than other companies I called
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your great experience with the Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system is one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very serious here at GuardMe. Sincerely, Craig Metzger President GuardMe Security
Anthony K.
07/2014
5.0
home security systems
 + -1 more
Avery was very professional and helpful. We had a home security system installed with interactive locks and lighting. We are super pleased with the system and with the flexibility that it provides. Highly recommend.
Description of Work: Install and maintain home security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Renee S.
07/2014
4.0
home security systems
 + -1 more
We are very happy with the system and technology. Perry was thorough. I've not rated them an "A" solely because we've called a couple of times to have a few missing contacts installed, and we've not yet had great response.
Description of Work: Installed security system, new contacts, trained us on use of system
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Suzanne T.
07/2014
5.0
home security systems
 + -1 more
Great service and equipment. Much improved over my 15 year old security system with lots of capabilities.
Description of Work: Guard me installed two systems for me. A DVR and 8 cameras and a perimeter alarm that connects to Monotronics central alarm monitoring. I could not be happier with both systems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
JOHN & JACKLYN W.
07/2014
1.0
home security systems
 + -1 more
The product installation is outsourced locally in Indianapolis. The installer who arrived for installation had very little knowledge of the product. He asked if he could take the product home with him to prep for installation on Monday. Monday came and the installer was a no show. I called him and he apologized saying the job he was working on was taking longer then expected. Requested to reschedule my installation for Wednesday of the same week. Installer was a no show on Wednesday. I called the New Jersey Office to cancel the contract to install security camers. On their end they tried to fix the problem. The problem could not be fixed due to the installer lacking knowledge of the product.
Description of Work: The initial contact with the representative from the New Jersey went extremely well.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from GuardMe Security
Thank you very much for sharing your experience with the Angie's List membership. I am sorry to hear about the experience with our installer. We have used your review as an opportunity to coach him on how to work with customers and answer questions in the future. Please feel free to contact us anytime we can be of assistance. Thank you very much for your business! Thank you, Craig Metzger President GuardMe Security
Michael & Marilyn K.
07/2014
4.0
home security systems
 + -1 more
Overall, the installation went smoothly. The gentleman seemed knowledgeable, and was willing to take the time to explained how the system worked.
Description of Work: Provided an in home wireless security system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Julie M.
07/2014
5.0
home security systems
 + -1 more
The installation was very good. However, two door contacts fell off in the first month. When I contacted GuardMe about the problem I received an immediate response. The technician came the next day to reinstall the sensors. Excellent customer service and response time to my issues. The system is well worth the cost. The panel is attractive and easy to use.
Description of Work: Install a security system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers are very happy. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
David M.
06/2014
5.0
home security systems
 + -1 more
My entire experience with GuardMe has been exceptional. They were able to beat all of their competitors prices and had better equipment to provide. I never have to wait through and automated telephone system if I have a question or concern. I was given an employees cell phone number and he responds within minutes to any phone calls and/or text messages. The system that they installed has been very easy to use and convenient.
Description of Work: GuardMe installed a new security system in our new house. This included window and door sensors and a new touch screen security panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers are very happy. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Ilana M.
05/2014
5.0
home security systems
 + -1 more
These guys are terrific. Customized installation to meet our needs and showed us exactly how to use the management tools online and in the app.
Description of Work: Security system installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from GuardMe Security
We are very happy that you choose GuardMe Security. Thank you very much for your business. Our team works very hard to make certain our customers are happy with each step of the process and relationship. I will certainly make everyone that was involved in your installation how pleased you are. Thank you, Craig Metzger GuardMe Security 1-800-235-0644
Marcella R.
05/2014
5.0
home security systems
 + -1 more
I have just started looking into getting some type of outside security system installed and feeling totally overwhelmed with all the different security systems that are offered here, there and everywhere, I don't have a clue as to how to evaluate what I'm looking at online and in the stores and it is very hard to find salespeople in the stores who can explain anything that makes sense. I have a small 800 square foot home and I mainly want to watch the carport and entry..not an alarm system.... Mike was honest with me to help me see that I don't necessarily need to spend $2500 dollars for some commercial type of system (probably made in China too) but he also explained the pitfalls of the various online Amazon/Walmart $100-$400 type systems and what the difference between wireless and hardwired. Tomorrow he is going to show me online what I will actually see in the dark (how clear a person will look in the dark) with one of his cameras that are of high quality and I'm looking forward to finding something that I can afford and that will also work for me.
Description of Work: After just a few days of looking around at stores and online and feeling totally confused about what type of security system do I need and what does it all mean and wondering where I will find someone who can install it and what will it cost, I came across a special deal offer from Guard Me Security and their ad said to "call anytime" so I planned to leave a message for them to call and I ended up getting Mike, the owner of the company at 11pm who took a great deal of time explaining the different types of systems and helped me to see the type of system that might work for my needs and we are going to continue the conversation tomorrow after I sleep on the idea that while I don't necessarily have to spend $2500 for four cameras, if I want something that will be reliable and identifiable in a court of law, I will most likely have to pay about twice what I had hoped but at the same time, I suspect that I will save money and heartache in the long run and I have already learned this lesson the hard way by employing "all around handymen" in the past for jobs that they really aren't qualified for and what good is saving few hundred dollars if it doesn't work in the end and the work has to be redone all over again?
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from GuardMe Security
Thank you very much for the opportunity that you have given us. We look forward to helping you in the future.
tina N.
05/2014
4.0
home security systems
 + -1 more
The provider contacted me 5 minutes after I purchased the deal. They were very professional, however their services included did not specify that one of the items was interior cameras. I was looking for exterior cameras. I cancelled the deal since the price was higher than I could afford at the time for exterior cameras. I would definitely use them in the future, since they were very professional and contacted me immediately.
Description of Work: They did nothing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you for sharing your experience with the other Angie's List members. We look forward to meeting your needs in the future when you are ready.
Frank S.
05/2014
5.0
home security systems
 + -1 more
We chose to use them because they were referred to us by somebody else, and they had the best price. Their punctuality was not good, they called me the same day to tell me they weren't coming.
Description of Work: I use GuardMe Security. They installed the alarm system for us.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$35
Response from GuardMe Security
We thank you very much for you business and also thank you for being so understanding for our tardiness during your installation. We have spoken to our tech who installed your system to use this as a coaching opportunity to show just how important it is to arrive as scheduled. We are very happy to hear how much you like our system and how well it is working for you. Please contact us if we can be of any service to you in the future. Thank you, Craig Metzger GuardMe Security
Carol M.
04/2014
5.0
home security systems
 + -1 more
The young man they sent out was very nice and showed up a little bit early. I'm very pleased with everything. The young man even took my broom and got some spiderwebs down for me.
Description of Work: They installed the keypad, made sure the alarm was working, and explained how to use everything. The monitoring service called to followup the next day too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers are very happy. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Pamela A.
04/2014
5.0
home security systems
 + -1 more
It was flawless. Work was urgently needed and scheduled promptly. The installation was performed efficiently and at the time scheduled. All communication thereafter was very responsive and when I needed an addition to the original service order within two weeks of the installation, it was scheduled and accomplished without delay. I would recommend them highly.
Description of Work: Installed security system and revised to include fire alarm capability
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from GuardMe Security
Thank you very much for sharing your great experience with the Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system is one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very serious here at GuardMe. Sincerely, Craig Metzger President GuardMe Security
Frederick P.
04/2014
1.0
home security systems
 + -1 more
Everything went well. Installation was perfect and the service is great.
Description of Work: Installed a security system.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$299
Response from GuardMe Security
I am very surprised by this review. Please contact me ASAP to discuss these issues so I can work on resolving them right away. Sincerely, Craig Metzger President GuardMe Security
Rick S.
02/2014
5.0
home security systems
 + -1 more
They were actually not wireless cameras as the deal stated. What they are is they are motion sensors that take images, but it is not really a camera. I found that out prior to the installation and he apologized for the confusion. He was able to give me 3 extra door/window sensors free of charge. I was very happy in regards to that. I then have 2 sensors that take images. The equipment works perfect and flawlessly. They were able to installed the equipment pretty quickly. I can also monitor this equipment from my phone too; I can turn the alarm on and off and take pictures in 2 rooms.
Description of Work: I purchased a Big Deal from this company for: $299 GuardMe Security Professionally Installed System Special with Wireless Cameras!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from GuardMe Security
Thank you very much for sharing your experience with the Angie's List membership. I am sorry to hear about the confusion about the motion sensors that take pictures vs video cameras. I am very glad that my staff was able to re-work the order to make you a very happy customer. Please feel free to contact us anytime we can be of assistance. Thank you very much for your business! Thank you, Craig Metzger President GuardMe Security
Lamar R.
02/2014
4.0
home security systems
 + -1 more
They called setup an appointment then came to perform the service at the appointed time. He also answered any specific questions about my system while present with me.
Description of Work: The tech installed my system and trained me how to use it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security with the Angies List members. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. - Craig Metzger President
Kathy D.
01/2014
5.0
home security systems
 + -1 more
I am extremely pleased with the service and the system. I was away from home and received a call saying an alarm was going off and would I be home soon. I said I knew of no one who should be entering my home. Police were there within 4 minutes. I also am notified anytime an alarm is triggered by email, even when it is me and I soon disarmed the alarm. I was referred by a friend and my friend and I were both awarded $50. I was also given a lower rate since being referred. The installation and system is free, you just pay the monthly fee to maintain the service. I also installed a smoke alarm which is also monitored.
Description of Work: Guard Me installed a home security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from GuardMe Security
Thank you very much for sharing your experience with GuardMe Security. We value each and every customer and strive to excel with outstanding customer service. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. We love the referrals and ask that you keep them coming! If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
Matt G.
01/2014
5.0
home security systems
 + -1 more
Installed new security system, window alarms and glass shatter alarm in my home. Paying the same price as previous service, but with many more features.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from GuardMe Security
Thank you very much for sharing your feature rich system with Angies List members. We value each and every customer and strive to provide the greatest technology in the industry. As you have seen our first concern is to make sure our customers have the right protection, even when that mean a lower sale price. Our success is happy long term customer relationships. Thank you for the trust you have put in our company. Protection our your home and family is our highest priority. If we can ever be of service please contact us anytime. Craig Metzger 1-800-235-0644 President GuardMe Security
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Home Automation
FAQ
GuardMe Security is currently rated 4.4 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
GuardMe Security accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, GuardMe Security does not offer free project estimates.