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GuardMe Security

4.4(
198
)
Alarm or Security System Installation, Alarm or Security System Repair, Smart Home System Install or Service,

About us

When we opened our doors in 1997, we had one goal in mind: to design custom integrated home security systems based entirely on the vision and needs of each of our clients. To that end, we decided we would provide the best security equipment available, offer the best possible customer service to our clients, and make security systems accessible and affordable to families and business owners. We’re proud to say that this driving philosophy remains the same – over 38,000 customers later. We continue to listen carefully to each of our customers before designing an integrated security system to meet their needs. At GuardMe Security, we take pride in our dedicated staff of trained professionals who serve as the foundation for our company. Each member of our staff does whatever it takes to exceed our customers’ expectations and deliver the highest quality products, installation, and service. Additional DBA - Guard Me Inc. Additional phone number - (732) 583-8445.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Home security, alarm, lock control & camera integration.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4198 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
5%
2
4%
1
6%
Write a review
Showing 1-25 of 198 reviews
Jerry M.
Jan 2021
1.0
I was nevefr contacted...
David T.
Mar 2019
3.0
$4,000
They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator.
Kyle B.
Jan 2018
1.0
Guard Me will tie you into a long term comittement without explaining term or ever providing you a contract. I wanted to add glass break and they wanted to tack on too much of an additional monthly cost. The company is your standard "fly by night" group, do not get sucked in to this poor excuse of a company.
Marty P.
Oct 2017
4.0
Yes, I recommend this pro
Everything is working fine
Suzanne T.
Sep 2017
5.0
Yes, I recommend this pro
$2,500
Guard Me did an excellent job and continues to provide excellent service.
Brittney G.
Jul 2017
1.0
No one has come out and now they are saying it will be over a week before someone comes out. This is unacceptable!
Rick S.
Apr 2017
5.0
Yes, I recommend this pro
They responded super fast, gave me a full technical explanation why it likely failed, and replaced both sensors at a very fair price. They were really proficient, professional, fair and fast. They are excellent to deal with and I highly recommend them.
Response from GuardMe Security

"Thank you very much for sharing your great experience with Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system are one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also, keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very seriously here at GuardMe. Sincerely, Craig Metzger President GuardMe Security"

Anita M.
Mar 2017
4.0
It went fine and the system works well. I did recommend GuardMe to a neighbor, who signed up for it, and it works fine for them, as far as I know. However, I think these alarm services are pretty much the same and I would advise people to call around for prices. The installation is one thing, but be careful about the monthly fees, which can be high to cover the cost of the equipment. After my contract expired, I was able to negotiate a monthly fee that is about half what I was paying previously.
Response from GuardMe Security

"Thank you very much for sharing your great experience with Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system are one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also, keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very seriously here at GuardMe. Sincerely, Craig Metzger President GuardMe Security"

Darin V.
Feb 2017
1.0
This is the second year in a row our monthly price has increased.
Gloria S.
Jan 2017
1.0
Found out later they do not monitor. Monatronics Does and I fired them 5 years ago.was payingbut not being monitored. Person at guard me forged forged my name on the contract!!! So now I've been fighting guard me and Monatronics. Which now I am no longer under contract as of the end of February and will then be going with another company !
Dave O.
Jan 2017
5.0
Yes, I recommend this pro
$40
Good. They use Alarm.com which has a great user interface on the cell. I also like the alerts that are set up (ie. If a door is open longer than 1 minute, my cell gets an alert; if the alarm is either armed or unarmed, I get an alert, many others and you can choose what you want). I didn't opt for the video cameras, but may upgrade in the future. They set everything up for you.
Response from GuardMe Security

"Thank you very much for sharing your great experience with Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system are one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also, keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very seriously here at GuardMe. Sincerely, Craig Metzger President GuardMe Security"

John M.
Aug 2016
2.0
Terrible on multiple different levels: 1. The monitoring. If an alarm goes off, they are supposed to call, right? well not if you ask them. They say there is a delay, that if the alarm does not go off for a specfiic period of time (I was told 45 seconds), they dont bother to call, as they assume that is a false alarm. So if someone breaks in and forces you to quickly disarm (i.e. push you in while you enter your home) you get no call and no protection. Does not make me feal they are doing anything. Strike 1 2. I let them know from the beginning I was planning to move, and was assured that if I moved I would not need to pay the balance of the service contract price. Well I just canceled and was hit with a $700 charge! That is after over 2 years of service!!! I could have bought the key pads multiple times over for that. Strike 2 3. To get a discount on insurance you need a notice from them saying you were covered. Called and emailed the sales guy multiple times and never heard back after the sale. Couldnt even get the insurance discount. Strike 3 4. I tried to cancel and called the sales rep again. no response. Finaly just called the 800 number and was transfered to 5 different people before anyone could help me. Strike 4. I dont know how many you want to give, but that is too many for me. Do yourself a favor and go with one of the do-it-yourself vendors (Frontpoint, simplysafe). Since the service and monitoring for a "Preumuim" vendor is no better, at least get the same system installed for a fraction of the price and no contract.
Evann R.
Jul 2016
5.0
unknown
Response from GuardMe Security

"Thank you very much for sharing your great experience with the Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system is one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very serious here at GuardMe. Sincerely, Craig Metzger President GuardMe Security"

Brenda H.
Jun 2016
2.0
$2,000
This is my hones 3 year review of being under contract with "Monotronics" NOT Guardme. I bought the Groupon 3 years ago for equipment, sounded like a great deal. I ended up paying around $180 for the wireless equipment and also they want you to get in a 3 year contract. I really didn't shop around so I got in this expensive contract. I was never again contacted by Guardme. I spoke to Monotronics personnel who told me that Guardme sold the contract to them so not sure WHAT kind of scheme is going on here. Then a sensor went bad and they charged me $25 dollars. So if ANYTHING breaks, Monotronics charges your for a replacement even though you are paying them Close to $50 bucks for their monitoring service. I ALMOST got fined for a false alarm since the guy from Guardme said they send out the application to my township for an alarm permit. Thank GOD I knew someone from the township and I didn't' have to pay that, plus I had an email from Guardme who told me they would handle that. Anyways, when I tried cancelling my service they pretty much will make you pay what you owe and stop monitoring so I just continued with their service until this Month of June. I am DONE! They will harass you to stay with them and drop the monthly price to monitor at $29.95. Be prepared to cancel, its a nightmare! They WILL try to convince you by giving you good last minute deals. I went ahead and purchase a video surveillance and alarm system to do self monitoring. That's like a total of $500 bucks compared to $2000 with these people's service. Sorry but NEVER again will I use these types of services, they are not for everyone.
Robert M.
Jun 2016
5.0
Yes, I recommend this pro
$60
unknown
Response from GuardMe Security

"Thank you very much for sharing your great experience with the Angie's List membership. We work very hard to ensure we are exceeding our customer's expectations. I very happy to hear you are enjoying our mobile device integration. Our app and connection to your system is one of our competitive advantages. I think as you use the system more and get more involved in our app and rules engine you will be amazed by our technology. Also keep in mind we are always adding new features to our technology and these updates are free to our customers. Thank you for the trust you have placed with us. The security of your home and family is taken very serious here at GuardMe. Sincerely, Craig Metzger President GuardMe Security"

Eloise T.
May 2016
5.0
Yes, I recommend this pro
unknown
Coleen S.
Apr 2016
5.0
Yes, I recommend this pro
$42
unknown
Sue T.
Apr 2016
2.0
unknown
Jen G.
Apr 2016
5.0
Yes, I recommend this pro
$34
unknown
HENRY D.
Mar 2016
5.0
Yes, I recommend this pro
$29
unknown
MARK M.
Feb 2016
2.0
$200
unknown
David V.
Feb 2016
4.0
Yes, I recommend this pro
unknown
Ilana M.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Allan A.
Feb 2016
3.0
.
Becky B.
Feb 2016
2.0
unknown
...
Showing 1-25 of 198

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GuardMe Security is currently rated 4.4 overall out of 5.
GuardMe Security accepts the following forms of payment: CreditCard
No, GuardMe Security does not offer free project estimates.
No, GuardMe Security does not offer eco-friendly accreditations.
No, GuardMe Security does not offer a senior discount.
Yes, GuardMe Security offers emergency services.
No, GuardMe Security does not offer warranties.

Contact Information

45 RT-34 N, South Amboy, NJ 08857

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