VERIZON

Internet Service, TV Service - Cable, Phone Service - Landline,


Services we offer

HIGH SPEED INTERNET, TELEVISION SERVICES, HOME PHONE SERVICES & WIRELESS SERVICES.

Reviews

4.1107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
29%
3
4%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
4.2
responsiveness
4.0
punctuality
4.1
Showing 51-107 of 107 reviews

Adriano A.
08/2012
4.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
The service is pretty good but it is more expensive than ATand T. For my job they have the best service. I have a yearly contract with them.
Description of Work: I use Verizon is my internet, landline telephone, cable TV and cell phone service provider.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Rita F.
08/2012
5.0
cell phone service
  + -1 more
I will surely recommend Verizon to my friends and family members. Definitely, I will extend my contract with them if it expires.
Description of Work: I bought my cell phone from Verizon. The whole family is using them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Daniel L.
08/2012
4.0
internet service, cable tv service
  + 0 more
We just switched to Verizon for cable service so we are now using their bundled package. Everything is working out good with them. I had been with my old provider for 10 years and they're giving me a hard time discontinuing their service. They charged me a cancellation fee and I don't know why.
Description of Work: Verizon provides our internet and cable services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

paul D.
08/2012
4.0
internet service, cable tv service, landline phone service
  + 1 more
8I am not going to change it because it is like a necessary thing that we kind of got to have. I would probably keep them until another company comes with a better offer. I am not unhappy with them. They were good when I contacted them the last time for a minor thing. It wasn't that easy and quick to get hold of them. Once I was able to get hold of them, they were fine.
Description of Work: I have been using Verizon for my cable, landline and internet services for probably over two years. I last contacted them for a question concerned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kathleen F.
07/2012
4.0
cell phone service
  + -1 more
They do a good job, but I think that their prices are high. I live in a place where it is hard to get cell phone service, and we have done research and they have the best service where I live.
Description of Work: I use Verizon for my cellular services.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro

Emily T.
07/2012
4.0
cell phone service
  + -1 more
We have not personally had any issues. At times when we have had problems like when my husband lost his phone, I had this freak thing when people were calling my number because some crazy person made up a number and posted it and it happened to be mine, they were helpful with that. For the size of that company and the people who do customer service with whom I interact they seem to care about what happens. They spend a long time on the phone with me and really try to solve the problem. I think their prices are terrible. It seems to be high to me.
Description of Work: We have been using Verizon as my cellular phone service provider for 6years. We have a family plane.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Tara M.
07/2012
1.0
internet service, landline phone service
  + 0 more
I have had the worst experience with Verizon internet and phone. I have been paying for this since my actvation date on June 28th, and I still don't have the internet running. The first 3 times I called after my service was 'activated', the customer service reps told me to wait and it would turn on soon. The fourth time, they told me I needed to go outside and open the box with all the wires in it to see if the problem was out there. If it was, they would come and fix it. If the problem was in wires in the house, I would be charged if they came out and fixed the problem- just to get the service started! Finally they sent out a repairman who looked at the wires ( and told me I NEVER should have opened the box and they NEVER should have told me to do that!!). He got the phone line working, and told me the internet should be fine now. Of course, internet still didn't work. So I called Verizon a 5th time and after being on the phone for 45 minutes with the csr repeating herself over and over, i have an appointment for another repairman to come out on Saturday( almost a week later). Hopefully this works. Like I said, I'm paying for a service that they can't even get to work. SO ANNOYING. People told me not to get Verizon- I wish I had listened!!
Description of Work: New Internet and Phone Service

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$35

WILLIAM K.
07/2012
5.0
cell phone service
  + -1 more
I have a contract with them for 2 more years.
Description of Work: I use Verizon for cell service. I pay my bill online. I get a special rate. And I don't use it much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Alexander A.
07/2012
5.0
cell phone service
  + -1 more
They have been very good. I will never change them.
Description of Work: I use Verizon for my cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Herva & Jerold S.
07/2012
5.0
cell phone service
  + -1 more
The service is good. I would continue to use them.
Description of Work: Verizon is my cell phone service provider. We have a family plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Karen A.
07/2012
4.0
internet service, cable tv service, cell phone service
  + 1 more
They seem to be good and I have had good luck with them. There was only one instance where I had a problem with the phone connection but they sent people right out. I am not sure how their pricing stands out as I do not have much to compare it to. I get what I pay for in relation to the quality. I would use them again in the future.
Description of Work: I use Verizon for internet, cable and cellular phone service. I have a special package with them for two years.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Juliet C.
06/2012
3.0
internet service, landline phone service
  + 0 more
I feel that they have changed names and companies too many times. They seem to hustle you with pricing. I would not recommend Verizon.
Description of Work: I use Verizon for internet and land line phone services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Michael C.
06/2012
5.0
internet service, cable tv service, cell phone service
  + 1 more
I'm happy and have got no problems. They've done whatever I needed to do. I've never had them come by for any problems after installation 8 years ago. They are fine at the stores too.
Description of Work: Verizon provides me internet, phone and cable service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Lisa H.
06/2012
5.0
cell phone service
  + -1 more
I love Verizon's services a lot better than ATand T or any of the other services. I purchased a Droid because I had a Curve before and it was always turning off or dropping calls.
Description of Work: Cell phone services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James H.
06/2012
4.0
cell phone service
  + -1 more
They provide a good service. I have a contract with them and will continue to use them.
Description of Work: Verizon provides my cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Deborah L.
06/2012
4.0
internet service, cable tv service, landline phone service
  + 1 more
I have been using them for four years. They came out to help me with my service, and they were fine. Their price is poor. I don't know if I will continue to use them.
Description of Work: Verizon provides our monthly internet, landline and cable services.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$260

Elizabeth T.
06/2012
5.0
cell phone service
  + -1 more
They are very helpful and accommodating. We've had them for years and haven't changed because we are satisfied with everything.
Description of Work: Verizon provides our family cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin S.
05/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
I have been using them for several years now. I found their service very good, it's excellent. I have a couple of situations where I had to call text service and they have been able to reset TV and buy over the phone, they are also very responsive.
Description of Work: They are my cable, landline phone and cellphone, Internet provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherley C.
05/2012
5.0
cell phone service
  + -1 more
I've been very satisfied with their service.
Description of Work: Verizon is my cell phone service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Radames C.
05/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
They are considerably better than another company I used in the past. I am more than happy and satisfied with their quality of service. I get a senior discount and I have had no issues during bad weather. I give them all A's and will use them again in the future.
Description of Work: I use the triple play of bundled services from Verizon Fios for cable TV, Internet and landline telephone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joseph L.
04/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
I have not had any problems with them, I like them. The quality is excellent and I will continue to use Verizon.
Description of Work: Verizon is my internet, cable television, cellular phone and landline phone service providers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry K.
04/2012
4.0
cell phone service
  + -1 more
We have been fairly happy for the most part. I have no complaints with them. When we first moved in here for about seven or eight years ago that when we moved to them. They were really strong in the Northeast, and that's why we went with them. I had Blackberry phones at one point and a couple of them were defective and there was a real big hassle to actually to get them returned. My only major concern with them was that they sold me a couple of phones that basically still works, but they were defective, and it had a lot of quality issues rather than very easily taking them back they did a big hassle to do that. At the end of the when I buy a phone from them I expect them to honor the quality. I would rate them good for call quality, but for their phone quality I would rate them a little low.
Description of Work: I use Verizon for cellular services. The last time we used them we purchased new I Phone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Hiroki M.
04/2012
5.0
internet service, cable tv service
  + 0 more
The service was excellent. The price is good. They are professional. I would use them again.
Description of Work: I have cellular services through them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Robert G.
04/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
They have up-to-date technology. They have a bundle package. They have the best cellular service. They are helpful. I have had only good experiences with them. Their prices are competitive. I have found companies less expensive, but I choose to stay with Verizon. I have no problems getting to them.
Description of Work: They are my telephone, cable, internet, and cellular phone provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maryann S.
04/2012
5.0
cell phone service, landline phone service
  + 0 more
I was very impressed that they were the only cellular phone providers working during the 9/11 tragedy in New York City. I will continue to use Verizon.
Description of Work: Verizon is my cellular phone provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

unknown, Secaucus, NJ 07094

www.verizon.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
TV Service - Cable,
Phone Service - Landline,
Phone Service - Cellular,
Voice Mail

FAQ

VERIZON is currently rated 4.1 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.
VERIZON offers the following services: HIGH SPEED INTERNET, TELEVISION SERVICES, HOME PHONE SERVICES & WIRELESS SERVICES.

Contact information

unknown, Secaucus, NJ 07094

www.verizon.com