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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Additional phone - (856) 235-3697, (504) 466-1838. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Photos of past projects

Reviews

4.4327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
19%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 276-300 of 327 reviews

Stacey T.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Victor L.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Just estimated job. Went with a different provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine L.
06/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Put in new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert A.
06/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged main sanitary drain clogged at house trap. Had sewage backed up into the basement. They came out after 10pm on a Sunday night but a car was parked over the vent so they gad to come back the next morning. Then they had to call a guy with the water jet to clear the drain. After about six hours, they finally had it cleared. They scoped the line and said the trap was misaligned and it should be excavated and replaced. They tried very hard to sell me the repair service which was pricey and i don't think it is was as necessary as they made it sound. Hasn't had any trouble since. Other than the hard sell, they did a great job clearing the tough clog.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

DIANE W.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Removed growth of tree roots and replaced old plumbing line! | |Left a large portion of plumbing above ground and destroyed two of my shrubbery. One being a topiary. |Would not return calls in reference this problem

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$2,200

Response from Roto-Rooter Plumbing & Water Cleanup
We are sorry to hear that you were not pleased with your experience with Roto-Rooter. We have already brought your concerns to the attention of the general manager of this branch and will keep you in the loop so we can come to a resolution very soon. Thank you for the feedback! Pat Swanson

JOHN F.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
Get an estimate upfront.
Description of Work: They unclogged a pipe which took about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Irene V.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed the wax ring on my toilet changed. The service man was prompt, pleasant and efficient. It was a fine experience all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Stan L.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Replaced a pipe. Work completed quickly. Plumber was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth W.
04/2015
5.0
plumbing
  + -1 more
Went very well
Description of Work: Fixed plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Frederick D. R.
04/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared one of three clogged drains. At $385.00 per drain, we could only afford to have one cleared

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$385

Frank M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karl S.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They installed a faucet, fixed the cracked pipe, and re-install a disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Edward Robert K.
01/2015
5.0
drain pipe, sewer cleaning, drain cleaning, excavators, plumbing
  + 3 more
unknown
Description of Work: Replaced 140 feet of sewer line in addition to 2 extra clean/access drains. Job went well and plumbers were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

CECELIA F.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$285

Deb R.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Professional. Did repairs in a timely manner. Very knowledgable and precise at the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Abbas G.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I was experiencing leaking from the pipe of my washing machine and Jacuzzi when in use. They did find the problem to be drainage block and completed the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Glenn E.
10/2014
5.0
drain cleaning
  + -1 more
perfect
Description of Work: repaired leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

scott R.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: roto rooter was prompt and informative. I needed two toilet parts replaced and the service person could not have been more nicer and informative. The price for the service was great. I will not hesitate to use them again and recommend them to other customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manny C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new water heater and it is awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ella C.
10/2014
2.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclog the main drain to the public system. His equipment was falling apart and he was duct taping it together. Broke off a piece of my ceramic tile getting the equipment downstairs. Could not wait for him to leave.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$500

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Jennifer R.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a pipe crack on the street and they came and fixed it and also sent a crew into the house to clean up the water inside (fans, ultraviolet lights, cut and rip up the wet flooring, etc). They were courteous and quick. They also came back on time to pick up the equipment a few days later. I can't comment on the pricing. I thought $6,000 was a lot of money to pay to take care of the pipe, but I don't know if it's comparable. The clean up was $6800 and covered by insurance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Valerie D.
08/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: Opened main drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jason N.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: My sink clogged on a Sunday evening and Roto-Rooter came out and unclogged it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Frank H.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Video Sewer Service for Home Inspection before buying. |Robert did a great job. |Clean, neat, professional, explained exactly what was being viewed for each section of pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$514

Valerie D.
08/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Clear Main Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

175 E 9th Ave Unit C, Runnemede, NJ 08078

https://www.rotorooter.com/runnemedenj/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Excavating,
Drain Pipe Installation,
Water Heaters,
Basement Waterproofing,
Biohazard Remediation,
Wells and Pumps,
Septic Systems,
Natural Gas Lines,
Water & Smoke Damage

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.

Contact information

175 E 9th Ave Unit C, Runnemede, NJ 08078

https://www.rotorooter.com/runnemedenj/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day