Response from Dave Harvey Plumbing & Heating LLC
Thanks for the review. I've gotten a few "B" grades on price over the years, and I do my best to try to keep the prices of my jobs as reasonable as possible. I think sometimes people's perception of the price can be a little skewed by the fact that they only get to see what I do while I'm working at their homes, and don't get to see all the work that goes on behind the scenes making that possible. The reality is I easily work as many hours working on the business as I do doing the actual work at customer's homes. Things like ordering materials, restocking/maintaining the truck, paying bills, processing work orders, filing, accounting, dealing with state/federal/sales taxes, etc. etc... I could ramble on until I ran out of characters. These are all jobs that need to be done in order to be able to be in a position to respond to people's calls for help resolving their plumbing or heating problems. I don't mean to sound defensive and I appreciate the excellent grades you gave me. I'm just trying to make anyone who takes the time to read this aware that there's a lot more work that goes on than just what they see when I'm working at their homes. One other note, I looked back at the copy of the work order for this particular job and the price was $475 + tax, not $650. So If I'm going to graded on $650, is it okay if I bill you the additional $175? lol. I look forward to being there the next time you're in need of my services.