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Ben Franklin Plumbing

Plumbing, Water Heaters, Drain Cleaning

About us

Family owned & operated. Additional DBA - Loranger & Sons Inc.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing, pipe lining, boiler, heating, appliance, drain line, gas piping, leak detection, water filtration systems & water heater installation & repair.

Amenities

Warranties
Yes
Senior Discount

8%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
10%
3
4%
2
8%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.4
professionalism
4.4
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 50 reviews

William C.
07/2017
1.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe P.
11/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Joanne M.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Extremely impressed with the company. Will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward B.
05/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: Convinced me to quit Angies list
Rating CategoryRating out of 5

Sharon L.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DIANA M.
04/2016
1.0
plumbing
  + -1 more
PRICE WAS WAY TOO HIGH
Description of Work: fixed heating unit

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$100,000

John D.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They do excellent work, but they are on the high end with price

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim G.
09/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Price to open ceiling and redo pipe under tub was pricey. I called BFP in 2012. The same job had to be repeated a year later.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,000

Harry Y.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: This is the second time I've responded to this. They did a great job, but they're VERY expensive!

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Roseann H.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeanette L.
06/2014
3.0
plumbing
  + -1 more
.
Description of Work: Installed a sump pump connection I had already for them to simply attach to PVC piping I assumed they would charge me approx $100 to do the instal as took 5 minutes to do. I had this all ready to replace by a previous plumber and nothing was needed expect to remove old and put on. I didn't do myself as had knee surgery and couldn't bend. Have done in past in under ten minutes

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$500

Carrie P.
06/2014
1.0
plumbing
  + -1 more
.
Description of Work: I've used Ben Franklin in the past and the bill was very high. A few neighbors told me not to use them for that reason, but at the time, it was an emergency. I had the same problem earlier this year, but used a different plumber and the price was significantly lower.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Ben Franklin Plumbing
There must be some confusion. We don't have records of performing plumbing services for [member name removed] on or around that date. There was another plumber on site when we arrived.

Chariss S.
07/2010
5.0
plumbing
  + -1 more
I called them and they came that same day. The service was excellent.
Description of Work: They replaced a hot water heater for me once. They're reliable and you can get them quickly. They do a good job, but you do pay for the service because they're not cheap. I do recommend them if you want good service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy R.
04/2010
5.0
plumbing
  + -1 more
All jobs went well. Trust this company, very professional
Description of Work: I have used this company several times. Sometimes when I had a planned job and sometimes for emergency work. All times work was completed to exceed my expectations. They are both prompt in returning phone calls, showing up for work and giving estimates. As far as the price goes, I'm not sure what other plumbers charge but you do get what you pay for. I'm not sure if they were any more expensive than other plumbers but I trust them and that means a lot to me. I know that if I call them they will be there and do the job right. Plumbing is not something you want to skimp on. I did have a problem with a clogged toilet, I had a written estimate before he went any further on the job and when it was completed, he even worked with me on the price. The cleanup was great, better than when the job was started. Would definitely recommend this company

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Joe O.
12/2009
4.0
plumbing
  + -1 more
They did a good job. They were quick, courteous and explained things well. I will say they were a little expensive but I feel that way about any plumber that walks in the house. I thought they were comparable to other services that I have had. Actually, I have used them before years and years ago and that was a good experience as well. I would definitely use them again if needed.
Description of Work: I had a leak beneath the kitchen sink and he ended up replacing a few parts with that and put a new drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Romilly L.
10/2009
5.0
plumbing
  + -1 more
They are very expensive, but at least they come over when they are supposed to. They are good too, but I spent a lot more than I anticipated. They call ahead of time to remind us that they would be coming as opposed to people who don’t show up. A couple of years ago we had to replace a water heater and their price was way higher than the others. I use Benjamin Franklin Plumbing because I know they are reliable. They come over to our house for even the most minor issues. I would use them again even though they are pricey.
Description of Work: We used Benjamin Franklin Plumbing to replace the pump on our downstairs laundry sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne B.
08/2009
5.0
plumbing
  + -1 more
He did a great job and finished quickly.
Description of Work: Fixed broken toilet and fixed outdoor hose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROBERT and JANE S.
02/2009
5.0
plumbing
  + -1 more
My shower is in side the tub they installed a faucet. They had to go through the wall, the quality of the work was good but iwas a little shocked by the price. I was amazed it cost so much, they did do great work but the price was alarming.
Description of Work: THey repaired a leaking faucet in my shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Carolyn M.
10/2008
5.0
plumbing
  + -1 more
Plumbers were very clean and neat and outlined the price for me at the start. They had to cut a hole in the shower wall to replace on/off valve. Also, had to remove old toilet and replace with new one. It took them over 4 hours to complete the job. They were very clean, very neat and very courteous.
Description of Work: Replaced toilet and shower head and valve with Kohler products that we had purchased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,280

KAREN M.
10/2008
5.0
plumbing, water heater repair
  + 0 more
Very well. I detected a leak, called Ben Franklin, and new water heater was installed the same day. When I called the next day because I detected another leak, they came right away and fixed it.
Description of Work: Installation of new hot water heater and shut-off valves for washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Scott B.
10/2007
4.0
plumbing
  + -1 more
Fast, but the final price always came out much more than expected.
Description of Work: I had a couple emergency situations arise. Water was leaking from joint in basement shower. Also, had to replace pressure regulator for house. Another non emergency was to replace shut off valves for clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOAN S.
09/2007
5.0
plumbing
  + -1 more
The plumber showed up right on time and was a pleasant sort of man. He diagnosed the problem with the toilet quickly and had the necessary parts with him. He also included a very good guarantee with the work. They were a bit pricey, but all plumbers are these days. I definitely recommend this reliable company.
Description of Work: They replaced the inner workings in the back of my malfunctioning toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY & JOHN K.
02/2007
5.0
plumbing
  + -1 more
He did a good job. I think they're a little expensive, but maybe all plumbers are. Very nice, punctual. Do not remember repair cost.
Description of Work: Replaced guts in the toilet (ballcock, flap).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JESSE R.
07/2006
1.0
plumbing
  + -1 more
After we moved in, we had a strange odor. When the gas company came out, they found that it had been installed incorrectly, and we had a gas leak in the house.
Description of Work: They did a lot of plumbing work before we moved in. One of the jobs was to connect a gas line for the gas dryer. We assumed it was done properly.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0


S N.
12/2005
5.0
plumbing
  + -1 more
HE WAS AN EXCELLENT GUY TO WORK WITH. HE WAS A LITTLE NUTTY AND VERY FUN TO WORK WITH. HE DID A GREAT JOB WITH THE PLUMBING. WE HAD A MINOR LEAK BUT HE FIXED IT RIGHT AFTER WE TOLD HIM ABOUT IT.
Description of Work: HE REPLACED SOME WATER PIPES AND ALSO INSTALLED SOME NEW PIPES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1
    • 2(current)

Contact information

324 Ringwood Ave, Pompton Lakes, NJ 07442

www.benfranklinplumbingnj.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 3:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning

FAQ

Ben Franklin Plumbing is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 3:30 PM

Ben Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ben Franklin Plumbing does not offer free project estimates.
No, Ben Franklin Plumbing does not offer eco-friendly accreditations.
No, Ben Franklin Plumbing does not offer a senior discount.
Yes, Ben Franklin Plumbing offers emergency services.
Yes, Ben Franklin Plumbing offers warranties.
Ben Franklin Plumbing offers the following services: Residential plumbing, pipe lining, boiler, heating, appliance, drain line, gas piping, leak detection, water filtration systems & water heater installation & repair.

Contact information

324 Ringwood Ave, Pompton Lakes, NJ 07442

www.benfranklinplumbingnj.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 3:30 PM