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Basements Love Us Inc

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

We are a family owned & operated business providing Basement Waterproofing, Mold Remediation, Structural Repairs and Crawl Space Encapsulation to the New Jersey, Eastern Pennsylvania, and Delaware area. We have over 20 years of combined experience, and are fully licensed and insured in both New Jersey, Pennsylvania, and Delaware. We strive for excellence and are proud to offer a 100% satisfaction guarantee. We look forward to helping your family today! Secondary Address: 5211 Arendell Ave., Philadelphia, PA 19114.

Business highlights

Emergency Services Offered

Services we offer

Certified, licensed, & insured basement waterproofing company. We fix your problem the right way and won't sell you some overpriced "system". Interior & exterior water management systems, mold & mildew remediation & restoration, sump pumps, French drains, crack repairs, and full foundation installation and repair.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
4%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 26-50 of 130 reviews

Jerome G.
09/2016
5.0
basement waterproofing
  + -1 more
Basements Love US came out in a terrible rain storm to address a water leak in my concrete basement. They identified two areas of trouble; my patio slab connected to the back of my basement and two vertical cracks 10 feet high. They poured concrete and replaced the slab including a bell drain for drainage which came out very nice. Even built a stair that leads to the sliding glass patio. They repaired the vertical crack by digging down to the bottom of my wall (excavated) and they used this waterproof gel, then filled the space back with dirt. It looks very nice. The waterproofing and concrete work came with a warranty which gave me comfort. They also sprayed the basement with a mold remediation product and did an OZONE treatment to purify the air. I was happy with their pro Basements Love US came out in a terrible rain storm to address a water leak in my concrete basement. They identified two areas of trouble; my patio slab connected to the back of my basement and two vertical cracks 10 feet high. They poured concrete and replaced the slab including a bell drain for drainage which came out very nice. Even built a stair that leads to the sliding glass patio. They repaired the vertical crack by digging down to the bottom of my wall (excavated) and they used this waterproof gel, then filled the space back with dirt. It looks very nice. The waterproofing and concrete work came with a warranty which gave me comfort. They also sprayed the basement with a mold remediation product and did an OZONE treatment to purify the air. I was happy with their professionalism and the timing of completion.
Description of Work: Waterproofing/Mold Remediation/Concrete Slab Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,980

Caryn B.
08/2016
5.0
drywall, basement waterproofing
  + 0 more
It was perfect-did the job specified in a timely manner. His attitude was great, very positive. There were so many homes nearby that suffered a similar fate that i felt so sorry for, but I had my own problems to deal with. They were more than accommodating.
Description of Work: Basements Love US did work on my house during Hurricane Sandy and they were excellent. So when I had a leak in my bathroom, I called them to come out and take a look. I was surprised they did bathrooms and they indicated they also do basement refinishing. The crew removed the moldy drywall, applied a biocides to the walls and entire area of bathroom, and then replaced the drywall back on the ceiling and walls. Then the inspector noticed some water in my garage. They built a drain on the front of my garage to capture the water prior to it entering my garage. I am happy he checked and quickly fixed both my issues. The drywall replacement looks great and I had a painter redo the bathroom walls. All is back to normal, maybe better. Waterproofing/Mold Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,949

Dan G.
08/2016
5.0
excavators, basement waterproofing, drain pipe
  + 1 more
It went very well. They responded in a timely fashion, were very professional and saved my Japanese maple from being ruined due to the flooding. My house smells much better and they made sure the mold was gone. Their pricing was fair and they completed the job in 2 days as planned. I would use them again but hopefully will not have any more water issues as they solved the my biggest problem effectively.
Description of Work: I had them retrench all my outside drainage due to clogged ADS pipes. They replaced all my piping and led water away from my house. They also mold tested and got rid of the musty smell on my lower floor. Waterproofing, Mold testing, mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,980

Nicole S.
08/2016
5.0
basement waterproofing
  + -1 more
Their work was excellent and I would use them again but I am not expecting any more water issues. 10 Year Warranty on Outside Excavation.
Description of Work: Basements Love US came out the next day to inspect the lower level of my house which had a leak extending into my bedroom. Our cork floors were pulled up due to moisture. Dan and his crew gave us an excellent quote and comprehensive scope of work to remove the moldy cork floors and remediate the bedroom. I felt comfortable considering they are certified mold remediation contractors. They also excavated to the bottom of my wall on the exterior portion of the house. They had to remove garden rocks and shrubbery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Frank S.
08/2016
5.0
concrete repair, patios, basement waterproofing
  + 1 more
The team of guys did an excellent job with difficult conditions in a Townhouse community. They carried all the equipment and cement uphill in buckets to complete the job. Hats off to Basements love us. I will recommend them to anyone looking for waterproofing or foundation repair
Description of Work: Installed new concrete patio to right grade level and installed bell drain with run out pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

WILLIAM W.
08/2016
5.0
basement waterproofing
  + -1 more
The work was completed, according to schedule, in three days. The workers kept things esxtraordinarilly clean, hangind plastic sheets to contain concrete dust and oter debre in the air. They arrived on time and worked diligently throughout the day. It should be noted that the work occcured during one of the hottest weeks of the summer. Once completed, I was given a tour of the work and asked if I had any questions. The contract was reviewed to insure that all contracted work was completed to my satisfaction. Finally; any areas where the workers walked, worked or had any access to were thouroughly cleaned. I was very pleased with the work performed and will definately use Basements Love Us for future work if needed.
Description of Work: Dug and poured internal footers in basement to support columns that, in turn, provided support to floor of house which was experiencing a sinking foundation. Additionally; the walls of the basement were parged, providing additional support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Tim K.
08/2016
5.0
excavators, basement waterproofing, drain pipe
  + 1 more
Basements Love Us came out and the house no longer has a water problem.
Description of Work: Water coming into first floor bedroom during heavy rain. House is built on cement slap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Stephon P.
07/2016
5.0
It went great! Dan came out and gave us a free estimate that involved a thorough look at our basement and explanation of the cause and methods to address the mold. The price was fair and reasonable. When he did the work, he came on time and worked non-stop for hours. At the end, he and his assistant cleaned the area and the living room where they walked. We are very pleased and would highly recommend them!
Description of Work: Free estimate, pre-intervention mold testing, mold removal, and post-intervention testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Joan L.
07/2016
4.0
basement waterproofing
  + -1 more
Any company can shine when things go right. A great company shines when things go wrong. My washing machine got broken, somehow, during the waterproofing in the basement. Basements Love Us stepped up and resolved the problem quickly and professionally, never passing blame. I would highly recommend them.
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Joan L.
07/2016
4.0
basement waterproofing
  + -1 more
Any company can shine when things go right. A great company shines when things go wrong. My washing machine got broken, somehow, during the waterproofing in the basement. Basements Love Us stepped up and resolved the problem quickly and professionally, never passing blame. I would highly recommend them.
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

J S.
07/2016
5.0
I called and within 24 hours we had an appointment for the estimate. After that, they came quickly to do the job. They were professional, prompt and thorough. I would highly recommend them.
Description of Work: We found some mold in our basement and needed it removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori F.
07/2016
5.0
basement waterproofing
  + -1 more
The company was professional from the time I called them thru the whole process. They followed up with me after the job was finished to make sure I was happy with the work that was done.
Description of Work: Cleaned crawl space. Encapsulated entire space & installed dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Sandra B.
06/2016
5.0
drywall, excavators, masonry, mudjacking, foundation repair
  + 3 more
The company did a great job! The work was performed timely with extreme attention to detail and was completed by the date promised. We were extremely impressed with the professionalism of the salesperson as well as Shawn and his crew. They showed up on time and always cleaned up debris at the end of the day. Basements Love Us built us a beautiful 22'x24' attached brick garage addition exactly the way we wanted for a fraction of competitors' prices! We would definitely recommend them and use them for a future project!
Description of Work: Concrete demolition and building new brick 22'x24' garage addition pouring new concrete slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

henry T.
05/2016
5.0
insulation, basement waterproofing
  + 0 more
It went great, I will use them again.
Description of Work: took out all old insulation and sprayed in foam insulation in the entire crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Terry M.
05/2016
5.0
excavators, basement waterproofing
  + 0 more
I hired Basements Love Us for 3 different projects. I recommend them to anyone who has water problems. The 1st time was after storm Sandy flooding, to waterproof my basement. They did a great job, the crew was awesome to work with, was a really dirty job. They covered everything before beginning the work and cleaned up so well when the work was completed. I haven't had any water in my basement since. I hired them the 2nd time, to update my sump pump and replace my battery backup system. I called them the 3rd time, last fall to waterproof my basement steps. They dug the dirt out and coated the outside of the concrete steps. They really stand by their work, I was impressed with the work the guys performed. Unfortunately the earth settled over the winter, due to heavy snow and rain. I called them to let them know the situation. Within a week they were here to re-build the soil and reinforce their work around the steps.
Description of Work: Waterproof my basement steps, dug out all the dirt around the steps, added plastic and waterproofing materials to stop water from entering the concrete and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Michael B.
05/2016
5.0
drain pipe
  + -1 more
Went well they were on time the job was good and the price was fair. Paul D'Alessandro the sales manager gave the estimate.
Description of Work: Mold radiation, and put in a French Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Matthew M.
05/2016
5.0
foundation repair
  + -1 more
Basements Love Us was very professional from they time they came out to provide an estimate to they time they completed the job. ?I was able to have them come out for an estimate on a Saturday, and begin on Thursday... less than a week! ?Paul was very helpful throughout the process, and provided a great level of explanation to ensure I was comfortable with the work. They did a very fast and neat job, and didn't make any mess, even while shoveling out dirt from my crawl space. ?I can already notice a difference in the humidity of my basement after they installed the vapor barrier. ?I would absolutely recommend them to anyone requiring crawl space / basement foundation repair.
Description of Work: Crawl space foundation repair and mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Paul and Johanna U.
05/2016
5.0
basement waterproofing
  + -1 more
Everything went great. I called them another time and they had pointed out that it wasn't an issue with the job that they did but they still went the extra mile to correct the issue. I would definitely refer them to other people. Everything has been working out well even with all the rain we have had lately.
Description of Work: They did a whole water proofing system in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,914

Paul and Johanna U.
05/2016
5.0
basement waterproofing
  + -1 more
Everything went great. I called them another time and they had pointed out that it wasn't an issue with the job that they did but they still went the extra mile to correct the issue. I would definitely refer them to other people. Everything has been working out well even with all the rain we have had lately.
Description of Work: They did a whole water proofing system in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,914

Matthew M.
05/2016
5.0
foundation repair
  + -1 more
Basements Love Us was very professional from they time they came out to provide an estimate to they time they completed the job. ?I was able to have them come out for an estimate on a Saturday, and begin on Thursday... less than a week! ?Paul was very helpful throughout the process, and provided a great level of explanation to ensure I was comfortable with the work. They did a very fast and neat job, and didn't make any mess, even while shoveling out dirt from my crawl space. ?I can already notice a difference in the humidity of my basement after they installed the vapor barrier. ?I would absolutely recommend them to anyone requiring crawl space / basement foundation repair.
Description of Work: Crawl space foundation repair and mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Paul and Johanna U.
05/2016
5.0
basement waterproofing
  + -1 more
Everything went great. I called them another time and they had pointed out that it wasn't an issue with the job that they did but they still went the extra mile to correct the issue. I would definitely refer them to other people. Everything has been working out well even with all the rain we have had lately.
Description of Work: They did a whole water proofing system in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,914

Matthew M.
05/2016
5.0
foundation repair
  + -1 more
Basements Love Us was very professional from they time they came out to provide an estimate to they time they completed the job. I was able to have them come out for an estimate on a Saturday, and begin on Thursday... less than a week! Paul was very helpful throughout the process, and provided a great level of explanation to ensure I was comfortable with the work. They did a very fast and neat job, and didn't make any mess, even while shoveling out dirt from my crawl space. I can already notice a difference in the humidity of my basement after they installed the vapor barrier. I would absolutely recommend them to anyone requiring crawl space / basement foundation repair.
Description of Work: Crawl space foundation repair and mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Lorraine S.
04/2016
5.0
basement waterproofing
  + -1 more
Basements Love Us, Inc. took my concern and within 3 to 4 hours a team of workers were here repairing the problem and had it completed that same afternoon. My husband and I were totally pleased. Both when Basements Love Us initially Waterproofed our basement and Now with this follow up repair Basements Love Us have done an exceptional job. The men have all been very courteous, skilled and timely in their work. I would recommend their service to anyone in the future.
Description of Work: I telephone about a damage or clogged exit water pipe next to the foundation of the house. Basements Love Us installed a complete drainage/waterproofing and mold remediation around the perimeter of my basement about a year and a half ago. So this was a follow up repair that was required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
04/2016
5.0
basement waterproofing, foundation repair
  + 0 more
The guys were great, they showed when they were supposed to, worked hard and cleaned up after themselves, when they ran into complications they worked into the night to make sure the work was finished before a snow storm.
Description of Work: Remove and replace stone foundation wall with block, waterproof and backfill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Joseph H.
04/2016
5.0
basement waterproofing, concrete repair, excavators, foundation repair, basement remodeling
  + 3 more
The three person crew sent by Basements Love Us were on-time, professional, and very friendly to work with. They were knowledgeable about the repair and what steps needed to be completed. They worked a very long day the first day to complete the concrete removal, excavate down to the bottom of the foundation and completed the crack repair and waterproofing; so we were not left with a huge hole out front. They returned the second day to lay the new concrete and complete the job. They also went above and beyond by repairing a PVC pipe that broke during the concrete removal. They drove to home depot and got the parts they needed to make it like new.
Description of Work: Interior and exterior foundation crack repair and waterproofing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,184

Contact information

519 A Cinnaminson Ave, Palmyra, NJ 08065

http://www.basementsloveus.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Drain Pipe Installation,
Concrete Pouring and Repair,
Excavating,
Basement Remodeling,
Drywall,
Concrete Leveling,
Insulation,
Patios,
Interior Painting

FAQ

Basements Love Us Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 8:00 PM

Basements Love Us Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Basements Love Us Inc offers free project estimates.
No, Basements Love Us Inc does not offer eco-friendly accreditations.
No, Basements Love Us Inc does not offer a senior discount.
Yes, Basements Love Us Inc offers emergency services.
Yes, Basements Love Us Inc offers warranties.
Basements Love Us Inc offers the following services: Certified, licensed, & insured basement waterproofing company. We fix your problem the right way and won't sell you some overpriced "system". Interior & exterior water management systems, mold & mildew remediation & restoration, sump pumps, French drains, crack repairs, and full foundation installation and repair.
Ask for Details

Contact information

519 A Cinnaminson Ave, Palmyra, NJ 08065

http://www.basementsloveus.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 8:00 PM