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Pella Windows and Doors

Windows, Doors, Landscaping - Lighting,

About us

SHOWROOM LOCATIONS; *OAKHURST, NJ 1631 Route 35n Mon-Wed, Fri-Sat 9:00 AM-5:00 PM; Thu 9:00 Am-8:00 PM.*PARAMUS, NJ 483 Route 17 South Mon-Wed, Fri-Sat 9:00 AM-5:00 PM; Thu 9:00 AM-8:00 PM. *PARSIPPANY, NJ 108 Route 46 West Mon-Sat 9:00 AM-5:00 PM. *SPRINGFIELD, NJ 659 Morris Turnpike Mon-Wed, Fri-Sat 9:00 AM-5:00 PM; Thu 9am-8pm.*STATEN ISLAND, NY 1424 B Richmond Avenue Mon-Wed, Fri-Sat 9:00 AM-5:00 ; Thu 9:00 AM-8:00 PM.

Services we offer

The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee.  We’ll make your replacement project easy. That’s our promise.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
6%
2
7%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.3
punctuality
4.6
Showing 101-106 of 106 reviews

John M.
01/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows and Doors
Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at [hyperlink removed] Pinterest at [hyperlink removed] YouTube at [hyperlink removed]

Richard C.
01/2014
5.0
doors, replacement windows
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows and Doors
Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at [hyperlink removed] Pinterest at [hyperlink removed] YouTube at [hyperlink removed]

JASON S.
10/2013
3.0
doors, outdoor lighting, lighting
  + 1 more
Adequate
Description of Work: Front door and side light

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$5,500

Response from Pella Windows and Doors
Hi [member name removed], Thank you for your review. Is there anything we could have done for you to have had a better experience with us? We'd love to know if you had any specifics that would need to be addressed. Thanks, Cathy Lee - Pella Community Manager

Peggy D.
04/2012
1.0
doors
  + -1 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pella Windows and Doors
We have received your review and have forwarded it along to our Corporate Customer Service department. If you have further questions, please call, 866-884-0729. Thank you for your feedback. Best Regards, Wendy, Pella Community Team

Steve M.
03/2012
1.0
doors, replacement windows
  + 0 more
See above.
Description of Work: We made a time sensitive appointment at 11:00 with an estimator. We specifically said one of us had to leave for work promptly. He was a no show, and didn't answer our calls to his cell. When he called, 30 minutes late, after our complaint to the office, the estimtor said he was leaving his prior appointment. When we asked where that was, it was 20 - 30 minutes away. A week earlier, we spent over 90 minutes waiting to see the same person at the showroom. A nice sales person kept us company as we looked through brochures, and were tolsd only this single estimator could help us. We were former customers, and were only mildly satisfied with the service, products and installation before. Sales people need to realize what roles they play in their organization. We will never use this company again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pella Windows and Doors
I have sent along your review to our customer service team, so they are made aware of your situation. If you have any additional customer service inquiries, please feel free to contact us at: 877-473-5527. Thanks for your feedback, Cathy Lee - Pella Community Team

Catherine J.
10/2010
1.0
replacement windows
  + -1 more
See above.
Description of Work: I requested an estimate for replacement of two large, casement windows. The salesman responded quickly and gave me an estimate. I expected to be contacted by their technician, who would take accurate measurements of the windows. He never called. I contacted salesman, he apologized. Again, technician did not contact me. This happened three times. I did not use this company.
Rating CategoryRating out of 5

Response from Pella Windows and Doors
I have sent along your review to our customer service team, so they are made aware of your situation. If you have any additional customer service inquiries, please feel free to contact us at: 877-473-5527. Thanks for your feedback, Cathy Lee - Pella Community Team

Contact information

1631 State Route 35, Oakhurst, NJ 07755

http://pella.com/angie

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 8:00 AM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Landscaping - Lighting,
Lighting

FAQ

Pella Windows and Doors is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 8:00 AM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Pella Windows and Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
Yes, Pella Windows and Doors offers warranties.
Pella Windows and Doors offers the following services: The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee.  We’ll make your replacement project easy. That’s our promise.
Ask for details.

Contact information

1631 State Route 35, Oakhurst, NJ 07755

http://pella.com/angie

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 8:00 AM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM