Window Wholesalers Inc

Description of Work: installed 15 thermopane windows. owner insisted on payment upon delivery of windows rather than completion of the installation. Jill, customer service, I believe it is owner's wife, goes by different names and is very nasty on the phone. hung up on me and my husband several times. my husband had to caulk the windows after the installers left. they did bot work full days. came about 7:30 and left by 2pm. came same time next day and rushed through the job and left around 1pm. Owner only allowed 1 day for installation of all windows which was impossible considering that the workers did not work full days. I highly caution anyone to order from this company. also, ordered windows in July weren't installed until October. I would never deal with this company again.

Description of Work: I had 7 windows installed. The owner came out to give me an estimate. He was very cordial and gave me a good quote. The installer called a week before the scheduled date and said he had picked up the windows and wasn't busy, could he install them early. I was happy about that. A week after installing them I had siding and installation installed. One of the windows wouldn't close all the way and they told me to call the window installer that the window seemed crooked. When I called Window Wholesalers to tell them what occurred, the person answering the [hone was very rude! She asked me who installed the windows (I didn't have his name written anywhere) and assumed she would know who installed them. I had an doctors appt scheduled, so I couldn't stay on the phone but she told me to call back when she could have an intelligent conversation with someone. I figured I would call the owner later when I got back. Someone else called me back and I got somewhat of an explanation as to why it couldn't have been the windows in question. They said an installer would call me. That was on 5/4. I haven't received a call yet. In the meantime, I have opened and closed that window and it seems to be OK but there is a small space that I would assume air could be coming in. Maybe caulking will fix it, but I think the company or installer should call me. Other than that, the windows look very nice and the siding contractor said they were very good windows and was surprised on what I paid for them

Description of Work: Installed a large bow window. Mitch presented product very professionally. We even went around my development to look and learn about the bow window. Installers were prompt, professional & friendly. I would utilize their services again. It was a good experience for us. Very pleased with our window.

Description of Work: The person with whom I made my appointment for the advertised free home estimate was rude & curt. They called back to confirm today's app't. but had to leave a message. I called back & confirmed today's app't for 5PM. After meeting with 4 other window companies on Monday I decided that I didn't need them to come out. I called @ 3PM today to cancell & the woman said, "oh you don't have an appointment, we wouldn't have been that STUPID to make one for you". I will never do business with these people, EVER!!

Description of Work: Horrid Horrid company! Sales man Mitch (owner) talked a great game, but product installed is trash. Installers were sub-contractor and did a horrible job. They left the old capping on all of my windows and capped over them..they didnt even caulk the capping! My new Bay window is installed completely wrong and the glass has had to be replaced twice so far, from breaking..the window sags to one side and cannot be fixed due to the cables to make adjustments not being installed correctly (not even attached just laying inside the wall) Work was done in the spring/summer time..come winter our house was freezing...took off the trim and not one drop or insulation was installed over the new bay window..you could see outside(into the pent above the window) Mitch's "Wife" who also answers the phone and pretends to be someone else..is rude and obnoxious. She tried to blame ME, that the window was broken and refused to send anyone out to even just look at it. Mitch sells you that their warranty is 100% no matter what.."Your son could throw a baseball bat through it and we'll fix it for free" All LIES After many calls and attempts..and messages Mitch called me back and did pay for both replacement windows( glass only), but Ive found more and more poor installation problems since and I refuse to call back again...his "wife" gets you THAT irate when trying to deal with her. I would just as soon sever off my left arm with a Popsicle stick then ever call these people again!

Description of Work: We had Windows Wholesalers come to see about the windows that they installed on this house two years ago. There had been a lifetime guarantee on the windows and they were already sagging and the backs were bulging out. They refused to honor their guarantee and we ended up replacing the windows with another company to the tune of $8000.

Description of Work: Removed old windows and installed new vinyl windows.

Description of Work: Replace over 12 windows in my house.

Description of Work: Removed, disposed of, & replaced 6 windows in laundry room & garage. The work has been completed. The first time they were supposed to install the windows I spoke to the rudest woman I have ever spoken to in my life who informed me that they would not be there that morning which was the agreed upon installation date (which had been arranged 4 months prior). Mitch finally called me back & apologized. He said they tried to call me but my phone didn't pick up &, in fact, I have a Verizon answering service. We rescheduled for a few weeks later.

Description of Work: WE HAD 18 DOUBLE HUNG WINDOWS REPLACED IN OUR HOUSE. THEY COST $240 PER WINDOW