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Georges Appliance Service

Appliance Repair, Appliance Repair - Small

About us

We have been family owned and operated since the 1960s! We service a large area surrounding our home office in New Providence NJ. All of our technicians are Factory trained Authorized on majority of the major appliance brands in the market. From your built in subzero or kitchenaid refrigerator - to a washer or dryer - even your outdoor professional Lynx Barbeque or Marvel/uline Icemaker. Georges appliance can Fix it all!!

Business highlights

65 years of trusted experience

Services we offer

Major appliance repair. Kitchen / Laundry / Outdoor kitchen appliances

Amenities



Accepted payment methods

Check

Reviews

4.8123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 123 reviews

Beverly R.
01/2013
5.0
appliance repair
  + -1 more
Washing machine had stopped working. They came in, tested it, cleaned out some stuff that was jamming the drain cycle, tested multiple times to ensure it was working properly and draining properly. They carefully put everything back into place and cleaned the area thoroughly.
Description of Work: Serviced a broken washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Julie R.
09/2012
5.0
appliance repair
  + -1 more
They are very polite and punctual. The workers sent are very knowledgeable about diagnosing the problems and take their time figuring out the exact problem. They ended up replacing the thermostat knob. So far so good. They are very honest people.
Description of Work: They fixed our fridge. The temperature was intermittent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ingrid N.
05/2012
1.0
appliance repair
  + -1 more
This is my worst experience with any service operator that I have ever selected through Angies list. I have worked several times with this service operator and every prior experience was wonderful.We called them, and offered several dates and times - broad times. It took them over a week and a half before they could make time to come out. I stayed home from work and gave up a vacation day. They told us 1pm on a Friday. After multiple calls to the service after not showing up, they stated oh no we meant anytime after 1pm....this is our very good repair man he has your cell phone and will call you. At 4 :53 he called and I stated its already the end of the day -did not realize this shifted to an evening service call(where my husband could have been home and I would not have taken a vacation day, waiting at home all day). He actually walked in the door at 5pm, my husband was home.My time is as valuable as the service reparimans, but he never showed any respect for that in the way he responded or treated me. The service also showed no respect in that they made no attempt to get a hold of him, determine when he might actually show up.
Description of Work: The dishwasher was running without completing the cycle. There was no water and it was stuck at a specific time. The box did not open.The repair person opened it up,and after a 1 1/2 weeks appears could get it to work normally. Provided a lot of theories however its unclear whether anything was actually fixed and charged us $90. Husband thought we got 1-2 "tips" that could improve how we use dishwasher.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$90

John H.
05/2012
5.0
appliance repair
  + -1 more
Overall, the experience was excellent Wish all service visits were this pleasant.
Description of Work: Compressor on refrigerator stopped running. Called George's Appliance on Monday, May 7th, but the soonest they could send someone was Friday, May 11th. Person on the phone was very courteous and they showed up during the promised service window. Technician was very courteous and determined the problem within minutes. Replaced a faulty relay in the refrigerator and had it back up in running within 15 minutes of his arrival.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165.32

TIM G.
03/2012
5.0
appliance repair
  + -1 more
Actually showed up early, efficient, friendly. I would DEFINITELY hire them again.
Description of Work: Replaced part in washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna G.
02/2012
5.0
appliance repair
  + -1 more
They were very professional and knowledgable. They respond quickly and give you a lot of information.
Description of Work: They repaired my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
02/2012
5.0
appliance repair
  + -1 more
Friendly and professional lady taking information and setting up appt. Service man was knowledgable and professional.
Description of Work: Service call on 7 year old washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thomas C.
12/2011
5.0
appliance repair
  + -1 more
It was just the service fee and as a matter of fact I don't think they even charged us because they couldn't repair it. We got flooded in Hurricane Irene so they came to look at my dishwasher and stove. They determined that they were not repairable so they didn't even charge us for it. Their reviews were good and they were local. They were out in two or three days. They were great and they were right on time. They were really very helpful even though they couldn't fix it and they were honest with me which I really appreciated. They were here when they said they were going to be. I will absolutely use them in the future and I would recommend them to others as well.
Description of Work: We used George's Appliance Co in September to look at our dishwasher and stove after we got flooded with Hurricane Irene.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia B.
12/2011
5.0
appliance repair
  + -1 more
I've been using them since the mid or late 90's. They are good, responsive and know what they are doing. I've never had to take anything back to be re-fixed.
Description of Work: We use George's Appliance Co. and the most recent time I used their service was about 2 months ago. They did a quick repair on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vic K.
11/2011
5.0
appliance repair
  + -1 more
I thought the price was worth it for whatever he did. He did a good job. He was on time and he worked quickly. He was very friendly. It was overall a good experience.
Description of Work: George's Appliance Co fixed a dishwasher about a month and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shankar N.
11/2011
3.0
appliance repair
  + -1 more
I called them to fix my refrigerator. The technician was on-time and fixed the problem within 15 minutes. The quality of service was good, except for the price.. Apart from the diagnosis fee there was also a labor - totalling to $120 (for labor alone) for the work that lasted for 15- 20 minutes.
Description of Work: I called them to fix my refrigerator. The technician was on-time and fixed the problem within 15 minutes. The quality of service was good, except for the price.. Apart from the diagnosis fee there was also a labor - totalling to $120 (for labor alone) for the work that lasted for 15- 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Carolyn P.
10/2011
5.0
appliance repair
  + -1 more
First of all, EVELYN who took the phone call and all the details is just so professional and so helpful. Wish everyone in customer service was like her! They were so professional, and never felt like they were ripping you off. This is the second time I have used them and everytime, they never disappointed me. They will be the only go-to firm that I will call for my appliance repairs. Very honest indeed!
Description of Work: My Viking commercial refrigerator was not working properly after the 9 day brownout as a result of hurrican Irene. The door was not balanced and condensation was accumulating inside the refrigerator. I spoke to the lovely EVELYN, who told me there might be a recall in my Viking ref and it would save me a lot of money if the company could fix it. Can you imagine, they were trying to be so helpful as to save me some $$$$, totally unheard off! She gave me the number to call but alas, the model was not one of those being recalled (just the same, I appreciated her helpfulness!) James, the technician helped clean the condenser, inspected the ref and told me the condensation will be fixed as soon as he balances the door. He rebalanced the door and told me how to make sure the ref door gasket is properly sealed by cleaning it and putting petroleum jelly once every couple of months. He made a note of the model and parts that needed to be replaced, should the problem persist. Otherwise, he did not want me to spend more on the refrigerator. So far, his initial diagnosis fixed the problem and I am very, very happy indeed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.35

Response from Georges Appliance Service
Thank you for your kind words. Georges appliance service

Linda L.
09/2011
5.0
appliance repair
  + -1 more
I called for an appointment and discussed the problem, the man spent some real time explaining and diagnosed that the unit could not be fixed and what the last (unqualified) repairman did was dangerous. All the other Appliance companies I have found will gladly come out and give an expensive estimate, and only a paid estimate. Probably telling me the same thing for $60-$90 and I would still be in the same situation. Even though it was bad news and I did not want to hear it, I am very impressed and grateful. I would definitely call again.
Description of Work: Called about a service

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul K.
09/2011
5.0
appliance repair
  + -1 more
They showed up on time, diagnosed the problem and fixed it straight away. The cost was reasonable and the service courteous and professional.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HELEN R.
09/2011
5.0
appliance repair
  + -1 more
When I reached someone (took a couple of tries) they said they had an open spot the next morning. Repairman arrived and asked questions, then diagnosed a bad sensor. He said that if the whole kit was needed it would be $350+ but if only the sensor was needed, then $250. He had a kit with him and ended up not using all of it, so he didn't charge me for all the parts. I appreciated that.
Description of Work: Under the counter bar frig was left unusable by seller. Motor was running but inside of frig did not cool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Marie K.
08/2011
5.0
appliance repair
  + -1 more
I would rate them very highly. They are reasonable and they are knowledgable about warranties, because as it turns my washer was still covered. So, they told me I didn't need it done by them and they didn't charge me anything.
Description of Work: They came to fix my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna B.
07/2011
5.0
appliance repair
  + -1 more
They were just excellent and wonderful. I didn't spend any money because the problem was covered under warranty. They were incredibly confident and professional. I would use them again in the future too.
Description of Work: I used George's Appliance Co for large appliance repair about a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ana C.
07/2011
5.0
appliance repair
  + -1 more
They arrived on time. Took a look at the freezer and immediately pointed out what the problem was.
Description of Work: Came to fix freezer water problem. Spend five minutes since the problem was that a plastic wrap was covering the water filter.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura V.
07/2011
5.0
appliance repair
  + -1 more
I have a worry - free service with pseand g and had a tech come in twice to look at my gas dryer that would not heat /or stay hot for more than a few minutes. This process took a total of 2 week.!! I decided to make an appointment with George"s appliances and within two days was able to get an appointment and had already spoke to a customer service rep that gave me a few tips to try along with taking a very thorough account of my problem. The tech was very prompt and professional and within a half hour had my gas dryer up and running!
Description of Work: My problem( gas dryer that would not heat up) was initially addressed by a customer service and all important info relayed to technician. Based on the info relayed the tech called 10 mins before arrival and had me run the dryer,within minutes of examining, the tech was able to diagnose the problem and replace coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Meg K.
06/2011
5.0
appliance repair
  + -1 more
They did and excellent job. In general I was very happy.
Description of Work: They changed the belt and pulley on your dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa O.
06/2011
5.0
appliance repair
  + -1 more
George's Appliance has always had prompt and courteous service men. I don't know how their rates compare to other appliance repair shops, but they seem fairly reasonable to me. I have used George's for all my large appliance repairs for the past 11 years and will continue to call them in the future.
Description of Work: My Bosch dishwasher was not draining. The service man tested and found that it was, in fact, draining properly and, therefore, determined that it was actually overfilling. He replaced the fill valve on the spot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Robert H.
06/2011
5.0
appliance repair
  + -1 more
It went well. The compressor area just needed cleaning. Then the fridge started working just fine again and has worked fine since.
Description of Work: Our sub zero fridge stopped working over memorial day weekend. We called George's and they came out to diagnose and repair the problem. Turns out that we only needed to vacuum out the compressor area as it had overheated and had not been cleaned since long before we moved in. They are professional. Very punctual. We have also used them in the past to repair our dishwasher. They are honest and take the time to explain what they are doing. They also take conservative steps to try to save the customer as much money as possible. The fridge started working again and that if it continued to work for a full 24-36 hours, that it was likely not a bad compressor. The bad news could have been that a new compressor was needed, but the repair man wanted to wait and see if the cleaning at 112.00 would do the trick as opposed to charging me almost 1000.00 for a new compressor unless it was absolutely necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Ingrid N.
03/2011
5.0
appliance repair
  + -1 more
He then proceeded to provide advice on how to maximize the performance and provided advice on the best choice in current formulations on the market to use. We thought this was extremely professional not to charge us to come out to the house and basically give us the same information. We have used this appliance repair place several times and we have been very satisfied with their service and quality.
Description of Work: When we called to have our Bosch Dishwasher serviced because we were having spotting and white residue, he advised us that this was happening with all because of recent changes in dishwashing detergent formulations due to state regulations. He provided directions over the phone rather than come out and charge us to do the same thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard F.
02/2011
5.0
appliance repair
  + -1 more
A serviceman from George's came out to address a problem with my Viking refrigerator. After thoroughly looking at all the possible issues, he was able to accurately diagnose the problem, which involved the need to replace one of the two circuit boards in the unit. The serviceman advised us to contact an authorized Viking service provider to do the repair, since they would be more likely to get the part in a timely manner. Because he was unable to fix the problem, he didn't charge us for the visit. It was great to be able to contact the Viking service provider and tell them exactly what the problem is and what parts they needed to bring to fix our unit. That saved us time and hassle. Although George's wasn't able to "fix" our issue, the service they provided was extremely valuable in helping us resolve the issue.
Description of Work: Diagnosis of problem with refrigerator. Detailed explanation of what repair and parts were needed that could then be conveyed to an authorized Viking service provider.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C A D.
01/2011
5.0
appliance repair
  + -1 more
They are very reliable and they are very professional. They are reasonable in their repairs; they tell you if they don’t think something should be repaired. They are very price conscious and I go to them for everything.
Description of Work: George’s Appliance Company repaired the start button on my Maytag dryer. They also repaired an evaporator panel in my sub-zero refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

1276 Springfield Ave, New Providence, NJ 07974


Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Georges Appliance Service is currently rated 4.8 overall out of 5.
Georges Appliance Service accepts the following forms of payment: Check
No, Georges Appliance Service does not offer free project estimates.
Yes, Georges Appliance Service offers eco-friendly accreditations.
No, Georges Appliance Service does not offer a senior discount.
No, Georges Appliance Service does not offer emergency services.
No, Georges Appliance Service does not offer warranties.
Georges Appliance Service offers the following services: Major appliance repair. Kitchen / Laundry / Outdoor kitchen appliances

Contact information

1276 Springfield Ave, New Providence, NJ 07974