Castle - The Window People

door installer

About us

Are you looking for the very best replacement window money can buy? You've found it with Castle Windows! Replacing your home's windows with high-performance Castle Windows is one of the wisest home improvement investments you'll ever make. Castle Windows is dedicated to saving you time, money and frustration. You can trust your custom-made windows from Castle Windows. Committed to producing the best product possible, Castle Windows confidently stands behind our work with a lifetime limited warranty to protect your window investment. For over 30 years Castle Windows has been designing windows to fit your world. We offer a wide selection of top quality, custom-made windows to fit your home because we know you appreciate variety, expect quality and demand affordability. We are able to make a window to almost any specification including multiple colors, grid patterns or application without sacrificing quality or warranty. Call us today for your free estimate!

Business highlights

34 years of trusted experience
Se Habla Español


Accepted payment methods

CreditCard

Reviews

4.1944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
24%
3
6%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.3
value
4.0
responsiveness
4.1
Showing 76-100 of 944 reviews

Ankur D.
12/2019
0.5
Never work with this pro handyman did this project with too less priced has been one year no complaints. Go spanish

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Li M.
12/2019
4.0
Make sure you tell them about parking, if you don t have a driveway they have another crew that can park on the street or in an assigned spot. If not some crews have trailers attached and it s impossible to park. Happened to me, I had to get rescheduled very frustrating. Another thing ask about the weather, unless you don t want them going back and forth if it s raining they can work in the rain. Only if the weather is really bad, do they have to reschedule. I have tile throughout so rain didn t matter to me. Plus they re pretty clean and clean up afterwards. Workers are great, windows looks and seems solid, just keep on them in regards to the scheduled date and detailed they need to know to make the work seamless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

frank s.
12/2019
4.5
11 windows... 2 men... about 6 hours... fast, clean, no messing around... did a great job...

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Nancy W.
12/2019
4.5
The salesman we had was knowledgeable and professional. They later sent a person to measure who arrived as expected. They assigned an installation date which they honored and arrived on time to do the work quickly and efficiently. They had a 3-man crew with one working outside, one inside, and one running for supplies. They replaced 5 windows in less than 3 hours, demonstrated the operation, and cleaned up the site. They did a good job. Like most of the window companies, they will not give you the best price first. Do not sign a contract unless they drop the price, and they will not drop the price unless you tell them you will get other quotes. I have no complaints except they failed to send me a final receipt when the bill was paid that I requested.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Melissa A.
12/2019
4.5
Awesome at explaining to my Aunt the pros and cons of various materials and installs. made get feel more comfortable about making the decision than others have. we're getting both doors (front and back) done! Thank you Castle! Using you in future as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David I.
12/2019
3.0
If you don t mind waiting a while to get your project done, then this guys are for you.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Myrna G.
12/2019
0.5
My experience has been terrible so far. The windows were installed on 11/1. There was still a draft. Someone was sent here to evaluate. Decided I needed more caulking on the outside. Another person was sent to do that. Still getting a draft. The next set of people is due here on 12/20.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Sara H.
11/2019
0.5
Don't bother with them. After repeated requests for a written quote from our poor salesman, they REFUSED to give me a written quote. They instead just offered to knock more$$ off the job provided I sign the paperwork right now. DO NOT USE THEM- if they won't give me a written quote, they are now worth my time.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Andreas S.
11/2019
3.5
You need to bargain with the sales rep. I did not like the insistence of having husband and wife present just to get a price quote. Overall, quality of product and workmanship was good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Charlie S.
11/2019
5.0
None

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula T.
11/2019
5.0
Person I initially spoke with answered all my questions and educated me along the way. Day of installation, arrived at time agreed to. Very professional. Those that installed the windows took pride in their work and worked well together. Again all my questions were answered. Cleaned up. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura O.
11/2019
5.0
Came and gave a quote on the spot. Good value and not the most expensive. The installation was done even though it was a rainy day. Very pleased with the results! The doors look great. I would recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Jim G.
11/2019
5.0
The installer was very professional and competent! We love our two new doors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank R.
11/2019
4.5
Scheduling was a problem. Product and workmanship was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Adelle and Henry L.
10/2019
5.0
The installer came out and had our new living window (1 large center and 2 sides) completed within 3 hours. The job was top notch. beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Max S.
10/2019
4.0
Quality sells

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael H.
10/2019
0.5
Stay away...stay FAR AWAY! Incredibly rude and pushy salesman. If you want 90 minutes of the longest sales pitch for a DOOR, coupled with telling you have **terrible** everything you own is, then you will love them. If being degraded is not your thing, then, not for you. I would rather have a hole in the side of my house then hire this place...WOW...just WOW!!! $4000 for the lowest grade door... incredible. And that took me an hour to pull out of him.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Dawn G.
10/2019
3.5
The work has not been performed as of yet

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Medina G.
10/2019
4.0
I had new patio doors installed leading to a balcony on the second floor. The quality of the door is excellent and the work crew were on time and very professional. I gave a 4.0 instead of 5.0 because the salesman assured me that the work crew would bring material sufficient to protect my newly installed wood floor, but they did not. Luckily, I had covered my floors with builder's paper. When the crew moved the patio door onto to second floor, they actually scraped the builder's paper lifting it from the floor. Fortunately, the builder's paper and not my floor was damaged.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Les F.
10/2019
5.0
Ian and Rick came out and gave a professional demonstration and explanation of the product. We felt that after listening to their information and seeing the windows it was a good product and made the purchase. Great salesmen selling a good product without the pressure. Canâ t wait to get them installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Les F.
10/2019
5.0
Ian and Rick came out and gave a professional demonstration and explanation of the product. We felt that after listening to their information and seeing the windows it was a good product and made the purchase. Great salesmen selling a good product without the pressure. Canâ t wait to get them installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

109 Gaither Drive, Unit 309, Mount Laurel, NJ 08054

https://castlewindows.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
GC-30039
Trade License Expiration
05/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

door installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Castle - The Window People accepts the following forms of payment: CreditCard
No, Castle - The Window People does not offer free project estimates.
No, Castle - The Window People does not offer eco-friendly accreditations.
No, Castle - The Window People does not offer a senior discount.
No, Castle - The Window People does not offer emergency services.
No, Castle - The Window People does not offer warranties.

Contact information

109 Gaither Drive, Unit 309, Mount Laurel, NJ 08054

https://castlewindows.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed