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JOHN BURTON PLUMBING & HEATING INC.

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

All phases of plumbing, heating and sewer cleaning. I am a local plumber servicing the area since 1987.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING - HEATING - WATER HEATERS - SEWER & DRAIN CLEANING

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 64 reviews

Diane B.
03/2015
5.0
plumbing
  + -1 more
Excellent! Louis & Burton Plumbing are great, trustworthy, punctual and responsive.
Description of Work: Fixed leak in toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JOHN BURTON PLUMBING & HEATING INC.
We appreciate you taking time to leave a review. We're happy to service your plumbing needs and look forward to servicing any future plumbing needs. Thank you for choosing John Burton Plbg & Htg!

N G.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
On time, very professional, cleaned area when finished and a job well done.
Description of Work: Installed new pvc pipe, new shut off switch and fixed kitchen sink clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from JOHN BURTON PLUMBING & HEATING INC.
We appreciate you taking time to leave a review. We're happy to service your plumbing needs and look forward to servicing any future plumbing needs. Thank you for choosing John Burton Plbg & Htg!

stuart T.
03/2015
5.0
plumbing
  + -1 more
Luis was on time. Work took no more than 10 mins.
Description of Work: Remounted in sink erator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95.4

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for choosing John Burton Plbg! We appreciate you taking time to leave a review.

Diana C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Made appointment for Monday 3/2/15 between 8:15 - 8:30. Received a call around 8:15 service was on the way. Kamile arrived around 8:30 evaluated the situation and started the job. I had brought a new facet encase the old one had to be replaced which it did (see above). Kamile advised the new facet was a good product and that replacements were available is needed. He placed a sticker on the inside of the kitchen cabinet below the sink with the facet's model and serial # on it encase there were any problems in the future and parts needed to be ordered. HOPEFULLY NOT! He finished the job in around a half an hour. He was neat. I had a sink installed by this company for my laundry around 2 1/2 yrs ago and the facets had loosened up. Kamile checked out the problem and explained that the washers can loosen up after initial installation. He repositioned the facets for me. I also inquired about replacing my hot water heater in the next few months. He checked out the water heater and stated he would give the information to John Burton so I can get a quote and put it in their files. Dwayne contacted my the next day gave me a quote. She advised she would put the quote on file and to contact her when I was ready to have the new hot water heater installed. I have worked with John Burton's company on several occasions. I have always been satisfied with their services.
Description of Work: Hot water facet continuously running did not have replacement part for that particular brand. Replaced kitchen facet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JOHN BURTON PLUMBING & HEATING INC.
We appreciate you taking time to leave a review. We're happy to service your plumbing needs and look forward to servicing any future plumbing needs. We're grateful to our loyal customers. Thank you for choosing John Burton Plbg & Htg!

Susan C.
01/2015
5.0
plumbing
  + -1 more
Kamil arrived on time and performed the job well.
Description of Work: Repaired leaking sink drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for taking time to leave a review. Thank you for choosing John Burton Plbg & Htg!

Whitney G.
01/2015
5.0
plumbing
  + -1 more
Bob showed up within 20 minutes of my initial call and quickly fixed our leaky pipe. He was professional and quick.
Description of Work: Fixed a leaking pipe under kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Vivek C.
01/2015
5.0
plumbing
  + -1 more
Arrived promptly on time, very friendly, got job done. Explained what parts would be replaced.
Description of Work: Replaced 1 1/2" P-trap and plastic tube and drain cleaned. Snaked kitchen drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for choosing John Burton Plumbing!

Laura C.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
John was great. He a call me right back. Came to see us the same day. Offered a few choices and suggested we go with the cheaper easier route before we start an expensive project. It ended up being the best decision.
Description of Work: Examined a constant clogging issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for choosing John Burton Plumbing! We appreciate you taking time to leave a review. We look forward to servicing your plumbing needs in the future. Happy New Year!

Lisa B.
12/2014
5.0
plumbing
  + -1 more
Everything went well. I received a phone call when the guys were on their way. They replaced my kitchen faucet and soap dispenser. The guys are very knowledgeable and personable. They also cleaned up when they were finished. I would definitely use them again.
Description of Work: Replaced a kitchen faucet and soap dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for taking time to leave a review. Thank you for choosing John Burton Plumbing!

Rajesh W.
10/2014
5.0
plumbing
  + -1 more
Tidy, thorough job, as usual. I've been using Burton Plumbing for almost 15 years now for small to big jobs. Always satisfied with every aspect of the transaction. Highly recommended!
Description of Work: Installed new Toto toilet flapper with new fill valve and 3/8 supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for leaving a review. We're happy to service your plumbing needs. Thank you for choosing John Burton Plumbing!

Michael C.
10/2014
5.0
plumbing
  + -1 more
-on time -friendly -informative
Description of Work: Installed water filter-ice maker

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for taking time to leave a review and thank you for choosing John Burton Plumbing!

MaryAnn R.
09/2014
5.0
plumbing
  + -1 more
They were great! They really helped us through a tough spot when we were headed out of town, moving, and we need them out that day to inspect something for the closing of the sale of the house. They came right out and fit us in, thank goodness, and all turned out well. They are a great company, and Dwayne in the office is very nice to talk to, too.
Description of Work: At various times over several months, they provided repair or install service for us - installed shower pan, toilet, faucets, inspected sump pump, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for taking time to leave a review and thank you for choosing John Burton Plumbing! We wish you much happiness in your new home.

Rachel G.
08/2014
5.0
plumbing
  + -1 more
I called on a Sunday afternoon - I had left the leaky toilet situation going on for a while because it was only me and after all, I have another bathroom but family emergency arose and I was going to have a whole bunch of people staying with me starting the next day and I needed the toilet fixed first thing in the morning before going out to pick up the first wave of incoming. I got called back Sunday evening and I had someone in Monday at 8 and all was fixed in time for the rest of my day's emergency activities. It helps that I've used them before - but that's also why I called them without even thinking of trying to find anyone else on a Sunday night.
Description of Work: Fixed leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from JOHN BURTON PLUMBING & HEATING INC.
Thank you for taking the time to leave a review.

Jane B.
06/2014
3.0
plumbing
  + -1 more
Many years ago I used John Burton exclusively for about three years. He was happy to run my new sewer line or a new water main. Basically, he would repair any big dollar plumbing job, but as time progressed would increasingly dodge any additional requests for leaking faucets, replacement valves, etc. with and quot;I don't have time todayand quot; or and quot;I can do it next timeand quot; or and quot;I'm too tired after fixing your furnaceand quot;. So I patiently waited over the course of two years and collected all the and quot;smalland quot; jobs thinking I would make it worth his time (in $$) to come to the house. The last time he came to my house he showed up in a bad mood and basically did one plumbing repair (the most expensive repair he could find in my list of small repairs) and and then in a truly annoyed tone told me he didn't do small repairs. W**? I outlined the repairs when I scheduled the call. Don't waste my day off from work waiting for you and then tell me you don't do small repairs. He has no people skills and his communication skills are marginal at best. He doesn't hesitate to blow up if you upset him. I never had him back to my house.
Description of Work: Over several years he replaced water main and main sewer line, furnace repair, replaced heating system components

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0


Laura C.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
He came immediately, and did the work when he said he would. And did the work the first time, and charged a reasonable price.
Description of Work: Cleared some drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JON H.
11/2011
5.0
plumbing
  + -1 more
The first job was the replacement of our original concrete utility sink, which had cracked. They replaced the sink with a fiberglass utility sink, hauled away the heavy, old sink, and did a quick change to our water softener drain pipe to align with the new sink. They were efficient with the install and the work done was very clean. New sink works great. The second job was to replace two water backup power sump pumps that both busted during Hurricane Irene. Burton came out and determined that the pumps were installed incorrectly by a different plumber and that is what caused them to stop working properly. They removed the old pumps and installed a slightly newer version of the same model, and then added the proper backflow check valve so that the new pumps wouldn't be overloaded and that the water being drained wouldn't mix with our clean house water. They were even able to credit me for the cost of one of the pumps because it was covered under warranty. Again, they were efficient and clean when they did these installations. Price wise, they were pretty reasonable, especially compared with some of the bigger companies.
Description of Work: We've had Burton out to do two separate jobs this fall - utility sink and sump pump replacement. The price here is the approximate price for both jobs combined, and also includes all parts. In both instances, they were quick to respond to phone calls and came out the next day to provide an estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Peter M.
09/2011
5.0
sewer cleaning, drain cleaning
  + 0 more
It went very well. He cleaned up very well. I'd highly recommend him to anyone.
Description of Work: They cleared out the main sewer line from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alfonso M.
07/2011
1.0
drain cleaning
  + -1 more
BURTON PLUMBING and HEATING They broke the wall in 2 places before they actually found the leak. After they broke the ceiling in the wrong place and cut through my heating duct, the workers called the owner John Burton to ascertain the price and sight unseen he quoted over a thousand dollars for work that he had not inspected. I was left with two large holes in my ceiling and a broken duct that I had to fix at my expense then he has the gall to rudely justify his outrageous price. Total cost to call Burton Plumbing, $1590.00 for a leak! The company is horrible and I wouldn't recommend them to anyone
Description of Work: I used them a year and 1/2 ago, to fix a leak. It cost $1000.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$1,000

Rachana K.
02/2011
4.0
heating & air conditioning/hvac
  + -1 more
The job done by them was okay. I don't think that they were quite professional in their feedback. They did de-winterize our house. I am in the house and they said few things about the plumbing that was done in the house even though it was not in their contract. They had told us that we would probably not get a permit on the plumbing work that they were talking about. They sounded pretty confident, but we ended up getting a permit on it. It gave me a little heartache until I got the permit on it. I just thought that they were not professional about what they had come to do. The price was okay and their quality was good.
Description of Work: I used the services of BURTON PLUMBING & HEATING towards the end of March for de-winterizing the heating in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce L.
08/2010
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was very dissappointing! John didn't ask me about the warantee on the faucet he just ordered the parts and after almost a week he finally brought the parts to my home and installed them. When I saw the bill I was shocked and I called my manufacturer who told me that my grohe faucets have a lifetime warantee. The grohe representative even told me that they could ship the new parts to me for free and I could give them to John Burton and get a refund. This would have saved me $110., But John not only refused to consider this suggestion, he was rude and insulting about it. He acted as if I was trying to steal from him and he thought it ridiculous that I would expect him to remind me about warantees for parts - something that my good service providers always do. Then he called me back several times to rudely repeat himself and make a fuss about getting paid. I wonder what happened to John Burton. He had been my plumber for almost 10 years and in the past he has always been prompt and polite. He has just lost a good customer; I must have paid him thousands over the years. I will never use him again.
Description of Work: John Burton replaced some parts for me on a broken kitchen..

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$267.5

Emery M.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
Certain things they did were fine, but they have no experience with the fire place.
Description of Work: I used Burton Plumbing & Heating in February to repair the gas fire place.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jasvinder S.
06/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Plumber arrived on time, called prior to coming. Unfortunately I didnt not hear the bell and had him waiting for 1 hour. Suprisingly he was still there and wasnt upset. Overall satisified and will use them again.
Description of Work: I had a slow drain and tried everything but nothing was helping, finally decided to call a professional to do the job. I called several companies and decided on this one for being there by picking up phone in person, explaining process, and providing a competitive price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judith F.
12/2009
5.0
plumbing
  + -1 more
Called in the morning to get an appointment for them to come person we spoke to, said they would call back. They showed up 1 hour later to replace the pipe.
Description of Work: Replace brassl pipe where sink drains and drains from dishwasher was attached. Replaced with PVC pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

allison I.
11/2009
4.0
plumbing
  + -1 more
We’ve been working with them for awhile because we know the owner and he usually comes by the look at the house.
Description of Work: Burton Plumbing and Heating did a plumbing job for me recently.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna S.
10/2009
5.0
plumbing
  + -1 more
They did an excellent work and cleaned everything very well after the work. I have been using them for probably ten or twelve years and the experiences have been very good.
Description of Work: They did all the plumbing work in the house after we renovated the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

104 Norcross Avenue, Unit B, Metuchen, NJ 08840

johnburtonplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Heating Oil

FAQ

JOHN BURTON PLUMBING & HEATING INC. is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

JOHN BURTON PLUMBING & HEATING INC. accepts the following forms of payment: Check
No, JOHN BURTON PLUMBING & HEATING INC. does not offer free project estimates.
No, JOHN BURTON PLUMBING & HEATING INC. does not offer eco-friendly accreditations.
No, JOHN BURTON PLUMBING & HEATING INC. does not offer a senior discount.
Yes, JOHN BURTON PLUMBING & HEATING INC. offers emergency services.
No, JOHN BURTON PLUMBING & HEATING INC. does not offer warranties.
JOHN BURTON PLUMBING & HEATING INC. offers the following services: PLUMBING - HEATING - WATER HEATERS - SEWER & DRAIN CLEANING

Contact information

104 Norcross Avenue, Unit B, Metuchen, NJ 08840

johnburtonplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM