Description of Work: The pair arrived on time for an installation of a new heat pump system. Ken & Alan were very professional, clean, and courteous. They appeared to work through lunch (at least I didn't notice any stoppage of work) and were finished by mid-afternoon. They tested the new unit and walked me through setting up the new thermostat. I was extremely pleased with my choice of RPM and would recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Peter C.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Annual a/c checkup for summer (on whole house heat & a/c they installed about 6 yrs ago) very good work by rpm.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
BARRY G.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They installed a new heating and air conditioning system for my home. I have also used them in the past for service to my old system. They have always been very responsive to my needs. Once when my furnace stopped working in the evening during an extreme cold spell, they came out and fixed it within a few hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Patricia B.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
Great job!
Description of Work: RPM replaced our heating and AC with a high efficient unit. They were the lowest price and they provided excellent service. Three men came on time and installed the two units. They did a great job and I would highly recommend the company to anyone who need a new heater/ac.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Bonnie M.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
It went excellent as always.
Description of Work: They provided an annual heater inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Mark B.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
See above
Description of Work: When I had floors done in the laundry room, the water heater needed to be raised. RPM sent Ken out and he did a professional job in realigning the vent pipe. Quick, efficient and inexpensive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
frank J.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
It went very well.
Description of Work: They replaced my heating & air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank Z.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
I would continue to use them.
Description of Work: I had a heat pump replaced by Rpm Heating & Air Conditioning. It was both inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Amanda Y.
02/2010
5.0
heating & air conditioning/hvac
 + -1 more
My heater stopped working. I called RPM in the morning, and they got someone out to me within 4 hours. He was polite, got to work immediatly, and diagnosed the problem quickly. I will definately call them for any future needs.
Description of Work: They fixed my heater that stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Lucine K.
07/2009
5.0
heating & air conditioning/hvac
 + -1 more
They were excellent and prompt. They gave good notice and did good work. They fixed the problem very quickly. They combined the job with maintenance, so the cost was very reasonable. I plan to use them again.
Description of Work: They did some AC repair and maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeff R.
07/2009
5.0
heating & air conditioning/hvac
 + -1 more
In my experience this company was reliable and professional. They solved my problem without trying to provide any service that was not needed.
Description of Work: Made appointment because house inspector suspected an air conditioning leak. The technician came on time and was professional and polite. He cleaned the air conditioning drain but did not find any other problem with my unit. I very much appreciated the integrity and honesty of the company and the tech who visited my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Peter H.
07/2009
5.0
heating & air conditioning/hvac
 + -1 more
We like them a lot. They have the best prices of any company we saw. Our neighbors recommended them. They were in and out. They cleaned up their mess and it was a good experience.
Description of Work: We use them for heating and air conditioning. They installed a whole new heating and air system last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Beth N.
09/2008
5.0
heating & air conditioning/hvac
 + -1 more
Earlier this year, during a heat wave, our A/C broke down and I called PSEand G in a panic to have it repaired. After charging me nearly $200 just to walk in the door, they proceeded to change the fuses and inspect the unit, which cost me nearly as much as the service call. Four hundred dollars for a pair of blown fuses!! Recently, I called RPM to service the heater and have a duct moved. (They originally installed the heater and A/C unit when we purchased the home 10 years ago.) I don't know why I didn't call them to begin with. They were on time, courteous, professional, and the rates were very reasonable. Except for the A/C fuses, the heater and A/C have performed without a hitch for 10 years. Even the PSEand G rep admitted that the A/C unit was in great working order. I learned my (expensive) lesson and I won't be calling anybody else for heating and A/C repairs.
Description of Work: Heater service and ductwork relocation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
MAYOLA K.
08/2008
5.0
heating & air conditioning/hvac
 + -1 more
Same as above.
Description of Work: When our cooling system stopped running, we placed an emergency call to R.P.M. Heating and Air Conditioning, who provide our annual service contract. A visit was scheduled the following day, which happened to be a Saturday. The mechanic was courteous, professional and knowledgeable explaining what the problems were and the cost. Unfortunately, we were unable to have the cooling system repaired and had to purchase a heater, coil and air conditioner. Several companies submitted bids either by phone and/or personal visits. We awarded the contract to R.P.M. because of our long standing relationship, price, and their readiness to install the units on the first business day (Monday) after the unit went down. The two mechanics that did the actual heating and cooling units' installation were not only punctual, courteous and professional, but also expedite in completing the job within five six hours. Amazing!
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Service Categories
Heating and Air Conditioning
FAQ
Rpm Heating & Air Cond Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Rpm Heating & Air Cond Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa