Grass Masters is a full service company providing excellence in landscaping, hardscaping and lawn care to South Jersey since 1990. We specialize in the installation of EP Henry paver patios, driveways and retaining walls, complete landscape design, installation and maintenance, and expert lawn care services. Please visit our website @ www.grassmasters.net for additional information.
Description of Work: Pruning and weeding front and sides of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from Grass Masters Inc
Thank you so much for taking the time to post a positive review. It is much appreciated! [Member Name Removed] Tous
Thomas S.
11/2016
5.0
landscaping
 + -1 more
Excellently. Pics confirms.
Description of Work: They shaped up our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Thomas S.
11/2016
5.0
landscaping
 + -1 more
pretty as a picture
Description of Work: prim the house's front landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Linda N.
03/2016
5.0
landscaping, hardscaping
 + 0 more
unknown
Description of Work: Michael and his team sodded our front lawn. They are always a pleasure to work with and their completed jobs are beautiful. I highly recommend Grass Masters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Grass Masters Inc
We really appreciate your taking the time to post a review, and for your kind words. It was a pleasure working with you as well. Thank You. Steve Heiner
Robert M.
09/2015
5.0
landscaping, hardscaping, patios
 + 1 more
unknown
Description of Work: Fire pit with patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Grass Masters Inc
Thanks for taking the time to post a positive review. We really appreciate the opportunity to work with you, and are happy that you are pleased with the job. We look forward to working with you again. Steve Heiner
John R.
08/2015
5.0
landscaping
 + -1 more
unknown
Description of Work: hard scape with wall and step. Top Step cut was not satisfactory. Not totally pleased. Bullet nose trim still has marks which they did not respond to request for cleaning. Other spots as well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Susan P.
07/2015
5.0
landscaping
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Grass Masters Inc
Thanks so much for taking the time to post a positive review. We appreciate the opportunity to work for you, and are glad you are satisfied with the job.
Stacy C.
05/2015
5.0
landscaping, patios
 + 0 more
unknown
Description of Work: They ripped up an existing patio and installed a new one, extending it by a few feet both ways. The owner was prompt & professional. They only do business by phone or in person, so sometimes that was challenging waiting for documents that were sent to the wrong house, but it was rectified immediately by the office and we are thrilled with the quality of our new patio. We had wanted it done by Memorial Day and they were originally booked solid, but the owner accommodated our needs which we really appreciated. I received an estimate from someone else who does patios as a side business and the estimates were identical, so I would say they're pretty competitively priced. The best part is that they had it all done in one day, and I have no clue they were there. Cleaned up everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Grass Masters Inc
Thank you so much for taking the time to post your review, and for the kind words. We are happy everything was to your satisfaction. Steve Heiner President
Nick M.
10/2014
4.0
landscaping
 + -1 more
unknown
Description of Work: Repaired walkway they installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
Katielee G.
06/2014
4.0
landscaping, lawn treatment
 + 0 more
unknown
Description of Work: I purchased an Angie's List Big Deal for aeration and seeding. I don't think my yard benefited from the work, though that likely has more to do with my yard than the company. My yard needed more intensive care.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Grass Masters Inc
Thanks for taking the time to provide a positive review. I'm sorry the results were not as expected. At the time I provided the quote for lawn renovation, I explained that the yard was very shady and may not improve much from the seeding. Unfortunately it seems I was right. Thanks for trying though. Good Luck. Steve Heiner
Lisa K.
01/2014
5.0
landscaping
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna B.
09/2013
5.0
landscaping
 + -1 more
Everything worked out well. They did a hand drawn design of my backyard. We had them do some landscaping and sodded some areas as well. The extra work was around $2,000. Their responsiveness was easy and they were easy to schedule with as well. Their ideas were very helpful with what to do with the yard. They impressed me with their work and that is why we hired them to do the landscaping.
Description of Work: I purchased the big deal for landscpaing design and consultation.
We are very happy with what they did. Mike was very easy to work with. I would recommend Grass Masters.
Description of Work: Removed all our shrubs and transplanted them in the front , side and backyard. They put down stone and mulched around our trees.They did a great job. They were professional and worked very hard. They even came out on July 4th to finish the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Grass Masters Inc
Thanks so much for the positive review. We really appreciate your taking the time to let us and others know how we are doing. Steve Heiner President
marilou M.
06/2013
1.0
landscaping, lawn service, lawn treatment
 + 1 more
I got a cartoon sketch of how the front of my house could be refreshed along with a list of plants. There was no legend letting me know which plants went where. There is an 18 foot span in front of the house and he had 3 small plants listed to go there. I have gotten more comprehensive information with previous contractors.....for free. In addition I got an estimate cost for weeding for 3 employees at $125.00 an hour. ??????? It's not toxic waste, just weeds. $125.00 an hour.......outrageous. There was never a telephone follow up after I received the "plan". This was a terrible waste of money. I don't want to call them to make this right, because I am a firm believer that if it's not close to being right the first time it will never be right. I'm very disappointed with Angie's list for offering this service without checking this company first.
Description of Work: I purchased a design consultation for $90.00
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0
$90
Response from Grass Masters Inc
I'm sorry that we failed to meet your expectations. I assure you that we do not want anyone to feel cheated, and I'm sure Angieslist feels the same way. When you purchase a Big Deal, the total amount is paid to Angieslist, of which we receive a portion. Rather than assume that no one wants to address your concerns, and give a failing grade to both of us on a site that we both rely on to build our reputation, you may have been better served by just contacting either one of us directly. I think you would have been pleasantly surprised by the outcome. Let me say that what you received from the Big Deal offer was exactly what was promised. The "cartoon sketch" you refer to is a hand drawing that actually takes some time to prepare, in addition to the time spent meeting with you and discussing your needs. We hear from customers on a daily basis that they can't even get contractors to return their calls, let alone keep an appointment and provide a drawing. Yes there was a charge for that, but the offer included a coupon for the full amount to be applied to any service provided, so essentially you would receive the consultation free of charge. Let me reiterate that we do not receive the full amount of the offer from Angieslist, so the additional amount of the coupon comes from us. I would also like to discuss your comment about our hourly rate for weeding. Keep in mind that rate per hour was for three men . Many contractors charge that amount per hour per man, not three men. Ours is a professional service that also requires the purchase of trucks, equipment, insurance, uniforms, etc. Our employees are skilled professionals that are very experienced and work efficiently. If given the opportunity,you may have found that our service actually costs less than you expected. Again, I'm sorry that you were less than satisfied with your decision to purchase our Big Deal offer, and I wish you good luck with your project.
Patricia Z.
06/2013
5.0
landscaping
 + -1 more
He does not require me to pay him until the project is done. He has everything written out exactly what he's going to do for the clean out and for the design.
Description of Work: I took a Big Deal coupon for Grass Masters Inc. and he made me 3 design proposals of my lawn landscaping.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Miles D.
05/2013
4.0
landscaping, lawn treatment
 + 0 more
We have been using them for the past two years. They were fine for the first year so we continue use them.They call before they show which is very cool . They also fertilizing for us and lawn treatments but they do not landscaping.
Description of Work: .Grass Masters Inc takes care of our landscaping and our family application
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Ronald P.
03/2013
5.0
landscaping
 + -1 more
They are very good.
Description of Work: Grass Masters came out and gave me a quote for landscaping last month.
Rating Category
Rating out of 5
professionalism
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Grass Masters Inc
Thanks so much for the vote of confidence. It is much appreciated.
Lisa K.
08/2012
5.0
landscaping, hardscaping, lawn treatment
 + 1 more
Grass Masters transformed the front of our house. From beginning to end it was an excellent experience. Mike and his team completed a pavered pathway, pavered hardscaping and customized landscaping. The job was completed within the time frame that was given and we even added landscape lighting at the end of the job. Mike's team is professional, courteous, cleaned up every area and had great communication skills. We will continue to work with Grass Masters in utilizing their lawn treatment programs and additional work we have planned for the remaining areas of our side and back yards. Highly recommend Grass Masters!
Description of Work: Completed pavered pathway from driveway to porch, hardscaped landscaping within the entire front of our house and one side, laid sod and landscaped all front and side beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Grass Masters Inc
Thanks so much for the wonderful review. We really appreciate your taking the time to let us know how we are doing. We look forward to helping you with your other projects, and continuing to service the lawn. It has been a pleasure working with you. Regards, Steve Heiner
Josh K.
05/2012
5.0
lawn treatment
 + -1 more
So far it has gone well. I am happy with the results thus far.
Description of Work: I have enrolled in their lawn fertilization and treatment program. They come out every month or so during the spring, summer, and fall and apply fertilizer, pesticide, herbicide, etc. So far they have come out twice and my lawn already looks much better. I am not home when they come, they just leave an invoice describing the service provided and what I need to do to help make the treatment effective (i.e. water after a certain period of time before mowing, etc.) and a flag telling you to stay off of the lawn for 72 hours. So far so good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$39
Response from Grass Masters Inc
Thank you so much for your positive comments. We really appreciate your taking the time to let us know we are doing a good job. We hope you will also let us know if there is ever a problem as well. We will do our best to continue to meet or exceed your expectations. Steve Heiner
Robert P.
09/2011
5.0
lawn treatment
 + -1 more
Overall, I am glad I selected them and recommend them to anyone. Keep in mind that I have nothing against which to compare the services, but what I do know is that I cannot personally buy all of the materials (fertilizers, etc.) and apply them for the price they charge. Also, it rained more than usual this year, which I'm sure, helped my lawn's recovery progress. Grass Masters comes to the property like clockwork to apply the lawn treatment. All they ask is that you water the lawn a few times per week. My overall experience is EXTREMELY POSITIVE, but you really MUST agree to periodically water the lawn. I will be keeping them in my plans going forward.
Description of Work: My experience so far with Grass Masters has been superb. Angie's List ratings and reviews guided me to try this company. I'm one who uses my instinct for services provided and they didn't fail me here. The initial phone call was very informative and friendly, followed by a same-day visit for an analysis of my lawn. They gave me the feedback that they could help my lawn rather quickly and sounded knowledgeable , so I decided to give them a try. I'm glad I did. I have never used a lawn service previously, but I really had never seen my lawn in such poor condition and I needed help ( my property is 1/4 acre). I actually missed the first application of the year for crabgrass control, but that was not an issue as they started with the 2nd application and mixed in some of the 1st (crabgrass control) but informed me that the emergent crabgrass control would not be as effective as it would have been if applied earlier. This service is so easy and you can modify it at any time. You can get a 10% prepay discount if you pay up front for all desired services (except grass seed in the Fall). I later decided to get the grass seed planting also, which is ~$300 and reflected in my price above. I signed up for all services, which include all fertilizing (5-6 treatments), as well as lime treatment, grub control, core aeration, thatching and Fall grass seeding. You don't have to be home when they arrive for lawn treatments. My favorite part is the information printed on the invoice which clearly provides feedback in enough detail to take action. Give them a try.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Grass Masters Inc
Thank you so much for the wonderful review. We really appreciate your taking the time to let others know of your positive experience with our company. We are also glad to have met your expectations. We will do our best to not disappoint you. If you ever have any questions or concerns, please do not hesitate to call.
Dawn M.
08/2011
2.0
hardscaping
 + -1 more
The owner came out completed about 80% of the work in October and said as long as I liked it he would come back and finish the job in a few days. I wasn't home when he worked on the water feature. I had to frequently call back to see when the job would be done. It finally got to be too cold to complete the job so it had to wait until the spring. When spring came and it became nicer out I called to see what was going on. I had to call several times before I would receive a call back. When the owner called me back he was extremely rude telling me I was impatient. He finally came to finish the job in late spring and did a horrible job. When I called him he couldn't understand why I was unhappy with the job. It looked like the job was completed in a rush and a child could have done a better job. I told him not to bother coming back and I would complete the job myself. I would NEVER use this company again. I have a neighbor who was also not happy with his work and timeliness.
Description of Work: Grass Masters was to install a water feature in our back yard. The water feature was a small waterfall surrounded in slate. The small pond was surrounded with river rocks and there was to be a few plantings. The owner came out gave us an estimate and even came back to answer questions. I hired them to perform the job in October.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Grass Masters Inc
Unfortunately,sometimes customers do have unrealistic expectations and are impatient. Fortunately we do not come across this too often. The job was completed as specified on the proposal, and in the time frame specified, We did have to wait for temperatures suitable to complete the job. If we did not, you would have complained that it was not done properly. This was an example of damned if we did, and damned if we didn't. We returned several phone calls to let you know that it wasn't warm enough yet for the silicone to adhere properly. Sometimes you do have to let a customer know they are being a bit too impatient. This will usually be interpreted as a rude response. That was never our intention however.Sorry if we did not meet your expectations. I hope you are enjoying your pond.
MORGAN C.
09/2009
5.0
lawn treatment
 + -1 more
They do a terrific job and their pricing is very reasonable. Their products are very good and they give me good advice on lawn care. The quality of their work is good and I have been satisfied with their service.
Description of Work: They do the lawn maintenance for me and I have been using their service for around 4 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Grass Masters Inc
Thanks for the vote of confidence member. We appreciate the time you took to let us know how we are doing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Lawn and Yard Work,
Mulch and Topsoil,
Stone and Gravel,
Outdoor Kitchens
FAQ
Grass Masters Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Grass Masters Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa