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"Our experience with Basic Basements was great from start to finish. Gail, the scheduling coordinator, was very responsive and helpful every step of the way keeping us informed about what work was going to be done next. John, our project manager, was great and made sure all the work was completed efficiently and on time. The work crews coming in and out were outstanding. They were very respectful of our home, worked nonstop until the work was finished, and did an excellent job cleaning up every day. The biggest, and only, headache we encountered was waiting for inspections from our town, which is completely out of Basic Basements' control. We are very pleased and would 100% use them again."

"Great. Highly recommend to friends and family."

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Team was fast, efficient and super friendly. Would recommend"

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"

"Silvino was on time and professional. He made sure the grab bars he installed in our bath/shower were secure, and he left the work area spotless."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"We highly recommend Eddie Costa home improvement. They were very professional. Staff was very polite. The work was done in a day for a complete roof replacement. We are very pleased with the work we highly recommend them we will hire them again. We were so pleased. We were so pleased we’re having them do more work for us. Thanks again etc home improvement, staff. CN"

"AMS is our HERO. The city sewer backed up and filled one third of our basement just before kickoff on Super Bowl Sunday. By halftime George had arrived. He calmly assessed the situation, and set up a time to return the following morning. His workers were polite, professional, and meticulous, and did an unbelievable job of cleaning up a horrible mess. By the end of the day the damaged items, sewage , and much of the smell was gone. Huge fans and a germ-killing ionizer ran for three days. When they were finished the floor was bone dry and absolutely clean. It occurred to us that the floor could not have been better cleaned if it were being prepped for painting. So we will be doing so. AMS has innate integrity and a wealth of knowledge across a wide spectrum. Any project can be entrusted to their competent hands. Chester and Jean Lehmann"

"The owner came over for an estimate. He spent a good amount of time looking at the project but never sent me an estimate. I eventually hired another contractor."