Forever Fence

Description of Work: Forever Fence installed a wooden fence around our large backyard in Montclair to keep in our dogs. The fence is absolutely beautiful -- I love the design and couldn't be happier.

Description of Work: Never showed up.

Description of Work: Put in new privacy fence with solar caps. Completely satisfied with the fence and the work that was performed. |Communication with the customer needs improvement but would not stop me from using them again.

Description of Work: They installed a fence around the perimeter of my backyard with two pedestrian gates and one driveway gate. The person I dealt with for the quote could not be bothered to pay close enough attention and provided a quote missing a whole side of fencing for the yard. I repeatedly asked for confirmation that quote was correct because I didn't want the work to cost significantly more than the quote. I was brushed off with "these are professionals, I am sure that wouldn't happen." I had to constantly stalk in order to get answers to any questions and have the emails that can prove all of this. I was eventually in tears over the whole situation and wound up spending more than I had because of the whole situation. The only saving grace was that the owner cares and the workers are professional. There is no communication between when you give the payment and when they start work (almost 2 months). I was dealing with the owner almost exclusively by the end and he attempted to make this a positive situation initially (before we figured out that 1/2 the fence wasn't in the quote) by getting the fence installed before the 4th of July (Payment given 6/6 by check bc i was unwilling to pay the % just to use my card). Even still Emilio could not take ownership of the mistakes made by the sales rep and essentially said the customer was wrong. The other part of the fence was installed the following week and the driveway gate was left off again with communication when that would happen. They ended up installing while I was on vacation and tried to take away the one concession they allowed for all the issues (not charging the percentage for using my credit card for paying the balance above the quote) because I wasn't scanning and sending the information fast enough. Overall while I may believe that the owner cares it doesn't change my impression or experience. I waited to write this review to ensure that it would be in facts (which I have emails and text messages to support) and not in anger or frustration. I even believe that the one side is crooked (the side not on the quote) but I am out of money for this project and I can't bring myself to communicate with this lot again. Good luck if you go with them and I hope you have a lot of patience.

Description of Work: Upon reconnecting with owner it was determined that the error was on my part due the multitude of contractor appointments that I thought Forever fence was the company exhibiting tardiness when it was not. They were on time and it was I who cancelled them thinking they were another company altogether that had already cancelled an appointment.

Description of Work: everything was initially fine -their estimator Kara was super. then came installation day. First they tried to push that they could install even if no one home. I was not ok with that. someone was there for me and I received a call that they could not flush the fence post against my garage wall bc of a few inches of foundation concrete and asked me to ok cutting a piece of panel to finish the closure. I ok'ed noting my person at house was told they were putting in a temporary that day and would bring a full size piece next day. Well they then "finished" the job leaving the same temporary piece -about 6 inches shorter than rest of fence. I contacted -it took a few days to email -call and Emilio -who I presume is the owner got very gruff and rude and actually told me it was only out of courtesy that they even did that as he could have left an opening. Very unprofessional. | |He first said they could not cut a piece to be flush with the rest of the panel and then said it could be done but if I wanted something more than the "scrap" piece they had installed , that I would have to pay for it. What? does a reputable experienced fencing company not expect to have things like this pop up when installing flush with a garage wall? | |And if I spoke with clients/customers the way he spoke with me I would not have a business. Admittedly I said I was sick of contractors and the garbage they pull -particularly why I joined Angie's List-I thought my dealings with contractors would improve. My first Angie's List contractor in fact was great and got an excellent review-I can not give the same accolades to Forever Fence. | |If anyone at Angie's List would like to see a photo of the problem described please feel free to email me back re where to send it. | |

Description of Work: 1/2 hr after scheduled appointment I received a call that the person who was to do my estimate was running late. The person arrived an hour and fifteen minutes after the scheduled time. I have had other stimates, this by far was the most outrageous.

Description of Work: Put a fence around the yard.

Description of Work: I highly recommend Emilio and the guys at Forever Fence. Our old wooden fence started falling apart and our dog escaped a couple of times and we knew it was time to replace it. We found Forever Fence on Angie's. They definitely lived up to their reputation. They came out immediately to do the estimate and despite some early trouble scheduling the installation, once Emilio took over the coordinating, everything went smoothly. Emilio squeezed us in over a weekend (even offering to install on a Sunday) to avoid a stretch of bad weather. His crew was great and completed a fence removal and fence installation in 1 day. They were extremely professional, conscientious, and all around great guys. Working with Emilio and his guys was an absolute pleasure and Emilio's customer service is beyond compare.

Description of Work: Emilio promptly came to my home to take measurements and get my requests for an estimate for a fence. Two weeks later, I called and left a message. The next week I called again. I received a call back the next week and was told he would email me the estimate the next day. I did not get it. It took two more calls to get him and he said he would email it, he may have had the wrong email address. That was 4 days ago and I have not gotten any emails from him, nor a call. I just left another message. It was not a complicated job and I have been ready for this project for some time. Very disappointed with Angie's list referrals, so far. I have had no luck with any contractors. 4/29/12 Sorry, the response from the company is not so accurate. I was threatened to change my review immediately by FF and called "crazy." I hold NO weight in AL's referrals if this is customary to do. I can only assume others were held by the threats and changed reviews. My fence was complete several weeks later by a company NOT found on AL.

Description of Work: needed electric gate fixed and new one installed

Description of Work: I used Forever Fence three months ago to put a fence in my backyard.

Description of Work: Forever Fence put in a whole fence.

Description of Work: Installed a wooden 4 ft fence with a gate to enclose our backyard.

Description of Work: Forever Fence repaired an old fence that someone else had put up. After a storm damaged the fence they repaired the fence that they put up at no cost.

Description of Work: Forever Fence installed a fence for me, about two months ago.

Description of Work: I had a new fence installed that enclosed my backyard. The service provided by Forever Fence from providing an estimate to the actual install were top notch. The final amount I paid was on point with the original estimate provided, the gentlemen who installed my fence were on time, quick and most importantly cleaned up after themselves.

Description of Work: They installed a safety fence around the pool with a sturdy aluminum fence and replaced an older wooden fence with a maintenance free vinyl fence. All were equipped with self-closing gates.