This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FIX IT RIGHT! FIX IT NOW! CALL ALPHA!
Alpha Appliance Service is dedicated to providing the most expert, cost-effective, fast and reliable, appliance repairs in Monmouth and Northern Counties, NJ.
Called for service on a Saturday morning and had a repair person at our home within 2 hours ! Diagnosed the problem and had our dishwasher working that day. Needed a new part that wasn't on the truck that day, but returned 3 days later to finish up. Couldn't be more pleased with the service that we received. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary W.
02/2009
5.0
I was called minutes after I filled out the Servicemagic form online. Alpha showed up in less than 1 hour, they repaired my refrigerator, I think the price was more than fair. The service man offered to clean the water that leaked from the defrosting food. I didn't have to buy a new refrigerator, I'm happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
April S.
01/2009
5.0
The service was very quick and efficient, although I thought the pricing for some of the parts was very expensive. They fixed the double oven right though, the first time...
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Frank P.
01/2009
5.0
Flexible with appointment schedule to work around my work schedule, provided estimate in advance and completed the work as promised, expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paula M.
01/2009
5.0
the service professional was on time, pleasant, & efficient. the job was completed in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick W.
01/2009
5.0
Very good, quick and knowledgable about thier business. Would call them anytime again
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Dan D.
12/2008
5.0
Excellent service, excellent follow-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jean M.
12/2008
5.0
The serviceman came within 2 hours, diagnosed the problem, ordered the part and came the following day to replace the broken fan. The refrigerator has been quiet ever since. I am very pleased with the promptness of service. The repairman seemed very knowledgeable also.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
larry K.
12/2008
4.0
They followed up immediately and were out to my home on the same day. The part took some time and it was during the holiday therefore, there were some delays but the job was done professionally and the technician was very clean with his work. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Richard H.
12/2008
5.0
Knowledgeable service tech. Quick and easy repair!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
debbie r.
12/2008
5.0
punctual,courteous,and a job done right! thank you
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
karen D.
11/2008
5.0
on time, came during the hours he said he would and called beforehand. Diagnosed
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ann g.
11/2008
5.0
perfect
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brenda C.
11/2008
N/A
Alpha appliance was very responsive and did the job to our satisfaction in short order. I would highly recommend them because of their professionalism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert S.
11/2008
5.0
They sent 2 guys as requested since unit was very heavy. They removed unit and checked all wiring and relays but found no reason for the malfunction. They SUGGESTED that the main control board may be causing an intermittent fault and recommended having it returned to Thermador for rebuilding. Since both ovens are now operating correctly I am waiting to see if the fault reoccurs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Edward K.
10/2008
5.0
The serviceman came on time and did the repair. I am totally satisfied and will use them again, if I need service for any other appliances in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda R.
10/2008
5.0
The repairman showed up very quickly, and he contacted LG directly for us, helped work thru the problem of a discontinued pump. I had been getting switched from one person to the other, getting different answers and getting nowhere. I'm glad I was referred to Alpha. Would call them again for an appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
KIRK L.
10/2008
5.0
I was amazed at how fast the response was. They called within 5 minutes of my request and came the next day at the time they said they would. Alpha Appliance Service was very profesional. They had to order the part and when it came in, they even came on a Saturday to fix my problem. I have already told my friends about them. Great job.