AW Martin Construction Inc

room addition

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Too expensive to consider working with them. Wondered if they were trying to take advantage.

After many years of postponing the updating of our master bathroom, I finally had to confront the reality that my wife was intent on getting the bathroom renovated now. Being a retired aerospace engineering manager and having watched many television programs on the ins and outs of home improvements, I had an initial dilemma; how would I locate a building contractor that I could work with? Using the yellow pages was immediately eliminated. Angie?s List came to my attention while I was watching television and saw it being advertised. I contacted them by telephone and subscribed, figuring that the small cost was a part of the remodeling costs. I wanted a local business so long travel times could not be used as an excuse to delay the job. Using Angie's List.com for my area I was presented with a list of potential bidders which I reviewed in detail. Three companies were contacted and interviewed for knowledge, experience, creativity, staying within budget and their understanding of what my wife and I wanted in our new bathroom. One contractor said that the entire job could be completed in two weeks, which I knew from experience was completely unreasonable. Another bidder stressed planning and ignored our budgetary requirements. AW Martin Construction Inc. was the third we interviewed and it was immediately obvious that Tony Martin was my kind of person: technically knowledgeable. Only he, amongst the three bidders, suggested options such as: two new twenty ampere circuits, a ceiling exhaust/heater fan and a new Andersen Window to replace the existing window and storm window. One of our major concerns was keeping the rest of our house clean and not allowing any dust and debris to migrate outside the construction area. It was explained that I would be on site at all times to answer any questions and make any necessary decisions. Tony was fine with this since his attitude was: we always give the customers what they want. A written cost estimate was given to us, which was within our budget. We were to select and pay for the items such as sink, toilet, fixtures, electricals, vanity, medicine cabinet, tile, and shower enclosure. In this way our total final cost would be under our control. Upon signing the contract, Jody, Tony?s office manager supplied us a list of preferred suppliers who had first class products and were customer friendly. My wife and I vigorously worked at making our selections and had all of the items with the exception of the tiles shipped to us and stored in our garage prior to any work starting. We took this approach so we, as the customers, would never be holding up the job because of any missing items. The only problem we encountered was getting a firm start date. This was due to some problems that Tony?s crew encountered on ongoing jobs which had a domino effect on our start date. Tony wanted get these problems out of the way so our job could proceed with a minimum of interference. Those delays were resolved and before any work began protective plastic over our carpeting and protective cardboard over the entrance foyer?s slate floor was laid in all of the areas that would be worked or walked on. The toilet was removed, all of the water lines were capped off, and the toilet and sink sewer lines sealed to prevent sewer gases from getting into the house. The entire bathroom was stripped down to the sub-floor and wall studs and all debris was taken away. The reconstruction work proceeded smoothly and in a timely fashion with construction, plumbing work, electrical work, tile work, installations, granite counter & frameless glass shower door templates made and the finished items installed. The individuals working for AW Martin Construction, having done so many bathroom renovations, worked in synchronization. They never got in each other?s way and I was made aware who was coming each day and what they were going to do. This knowledge on my part reassured me that the job was moving along, and if I felt there was a possible problem, I was listened to and respected for my concerns. The three individuals who stand out were: Chris, who managed the job and did all of the things too numerous to mention to make the project a success; Tony (the tile man) whose artistic skills with tile, spackle and the paint brush were unbelievable and Jody, who always pleasantly answered all questions, pointed us in the right direction, and acted as liaison by contacting vendors and AW Martin personnel. As a result of our experience on the above described project, it is our intention to have AW Martin Construction renovate our two other bathrooms and we highly recommend them to anyone.

I got the most detailed estimate from A.W. Martin Construction Inc. I got a lot of different estimates from other companies but A.W. Martin Construction Inc had the most detailed estimate, which showed me that they were very professional and really knew their business. I was very impressed by this. I found out about them at a home show because they were exhibiting there. I had a very good experience with them based on such a detailed estimate.

I initially contacted the company via email (on 8/2/13), and got a response within a couple days (on 8/5/13). The woman I spoke to said that someone would be calling me to get the details of the job. I didn't hear back until over a week later (on 8/13/13). Nearly a week after that, someone came to measure and see the extent of the job. I was told I would get an estimate, but I never heard back from the company. I didn't pursue getting the estimate because I was already unsatisfied with the responsiveness of the company.

I had roof damage. This company came out and repaired/replaced my roof. I was happy. I would highy recommend them.

They came right away and they did the work for us. What I didn't like about is that they didn't gave me the estimate in writing right away, we had to insist the numbers, I wanted them to be upfront and give me all the numbers upfront. Everything else is went very smoothly but for the numbers, they just said they didn't work with our insurance company and they didn't tell me exactly how much and I did not like that part but in the end they did what I requested. They dealt with the insurance company. The quality of their service is very good.

The crew did excellence work. Carpentry, fit and finish top notch. They protected our space, cleaned up, punctual, accessible, returned calls promptly. Managed subcontractors, Ok with one exception which caused some delay, but in the end, A W. Martin made sure we were satisfied. Estimates clear. All costs approved. A.W. Martin cares, very professional.

They were really good. They gave me a very detailed estimate that covered everything so there were no surprises. They had someone who was in charge of the job so even though they sent out plumbers and electricians, he was the one I dealt with. Everything was done neatly and they cleaned up after themselves. They explained everything they were doing and they were great. I got some other estimates and I thought the price was good.

Fantastic contractor! Their work is excellent and Tony (the owner) goes to great lengths to understand your needs, lay out your options, and answer all questions. Our final costs matched the proposals even though we ran into a few minor complications. All of Tony’s workers are friendly and professional. They clearly take pride in doing a good job and leaving you with a finished product. We were first referred to Tony by an occupational therapist because he has a lot of knowledge and experience about adapting homes for the disabled and elderly, but he is a general contractor with a wide range of expertise. We are about to hire them again to replace baseboard molding and install a plywood subfloor.